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Atlassian Confluence vs Igloo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Igloo
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
Enterprise Intranet (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 14.1%, up 13.8% compared to last year.
Igloo, on the other hand, focuses on Enterprise Intranet, holds 8.4% mindshare, up 7.4% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence14.1%
SharePoint21.1%
Drupal17.4%
Other47.4%
Corporate Portals (Enterprise Information Portals)
Enterprise Intranet Mindshare Distribution
ProductMindshare (%)
Igloo8.4%
SharePoint21.0%
Jive9.8%
Other60.8%
Enterprise Intranet
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
it_user639447 - PeerSpot reviewer
Social Media Coordinator at a non-profit with 1-10 employees
The most valuable feature is the ability to create team spaces. Many users have requested a live-edit option for documents.
With many team members all around the world in different time zones, we found that working together in a structured space, rather than over email, was less chaotic. We also found that the information was better documented and organized in Igloo. To be specific: Many users have requested that Igloo implement a live-edit option for documents, such as Google Docs. This would improve the product because for now one has the option to reserve a document, edit it, and then upload an updated version meaning other team members have to wait for one person to be done before adding their contribution. If there were such a feature it would allow for more immediate direct collaboration between members of the community. However, Igloo keeps track of previous versions of the document so this feature is useful as well to see how collaboration progresses between team members.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a valuable feature for quick verification of documents."
"The linkage between the different Atlassian products is what I find most valuable, as you can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly."
"We like that it is a complete knowledge base where anyone can go and search for various types of information."
"It's the best application to document all types of information."
"At the moment, Atlassian Confluence is the best team product you can buy."
"The most valuable features are the ease of creating documentation, as well as charts."
"The most valuable feature of Atlassian Confluence is it's very easy to use and there are different options."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"It gives us the ability to create "spaces" for our schools."
"Customer Service: Excellent customer service, responsive, hand-holding if needed."
"Igloo was the cheapest and had the best set of functions useful for our purposes."
 

Cons

"You can experience slow response times, images not updated properly, sometimes unavailability messages."
"The discoverability of documents could be improved."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"JIRA and Confluence connectivity needs to be stabilized. We've faced embarrassing situations with stakeholders when the Confluence pages could not pull the list of JIRAs to be referenced on the page."
"Basically, Confluence is heavily text-based."
"I would like to see the ability for each user to config his own home page."
"It takes some thought into how to structure Confluence in a way which is intuitive for the team to use."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"I look forward to an update to their text editor."
"We had difficulties getting everyone to work with the online software so as to get the best out of it."
"Hoping they include "the ability to communicate and have face time" within your own space."
 

Pricing and Cost Advice

"For us, it's free to use. We don't pay any licensing."
"In my opinion, it's worth the investment"
"Making integration with other tools easier would be beneficial."
"There is a license needed to use Atlassian Confluence."
"There is an annual license."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"When you purchase this solution you get some support."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Comparisons

 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Asian Art Museum, The Keg, Giant Agency, Siegel+Gale, San Francisco Symphony, Top Golf, Women Tennis Association
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: September 2026.
913,683 professionals have used our research since 2012.