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Atlassian Confluence vs Igloo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Igloo
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
Enterprise Intranet (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.3%, up 12.6% compared to last year.
Igloo, on the other hand, focuses on Enterprise Intranet, holds 7.7% mindshare, up 7.5% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence16.3%
SharePoint22.1%
Drupal15.9%
Other45.699999999999996%
Corporate Portals (Enterprise Information Portals)
Enterprise Intranet Mindshare Distribution
ProductMindshare (%)
Igloo7.7%
SharePoint24.1%
MangoApps10.9%
Other57.3%
Enterprise Intranet
 

Featured Reviews

PR
GM at a real estate/law firm with 501-1,000 employees
Collaborative workspace has improved cross-team documentation and now supports structured projects
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company using Atlassian Confluence needs to have a very clear structure for where information will be organized. As I mentioned, we have subsections that contain the same information, which makes searching problematic. When you search for a project, you suddenly get fifteen pages about the same project, which does not make sense. A lot of these issues lie with the site owner who needs to be more structured in their usage of the tool. Atlassian Confluence is used during meetings, especially during product evaluations where we work on collaborative projects. We also use it as a note dashboard for brainstorming and similar activities.
it_user639447 - PeerSpot reviewer
Social Media Coordinator at a non-profit with 1-10 employees
The most valuable feature is the ability to create team spaces. Many users have requested a live-edit option for documents.
With many team members all around the world in different time zones, we found that working together in a structured space, rather than over email, was less chaotic. We also found that the information was better documented and organized in Igloo. To be specific: Many users have requested that Igloo implement a live-edit option for documents, such as Google Docs. This would improve the product because for now one has the option to reserve a document, edit it, and then upload an updated version meaning other team members have to wait for one person to be done before adding their contribution. If there were such a feature it would allow for more immediate direct collaboration between members of the community. However, Igloo keeps track of previous versions of the document so this feature is useful as well to see how collaboration progresses between team members.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to share information and the integration with JIRA is good."
"The solution is stable."
"It covers pretty much anything and everything we need and everything our marketing teams would need as well."
"This is a robust, agile, and reliable tool for collaborating."
"What I find the most valuable about Confluence is how easy it is to use."
"The macros feature in Confluence is quite valuable."
"We switched because it was the better product for a lesser price."
"The product has a valuable feature for quick verification of documents."
"Igloo was the cheapest and had the best set of functions useful for our purposes."
"Customer Service: Excellent customer service, responsive, hand-holding if needed."
"It gives us the ability to create "spaces" for our schools."
 

Cons

"Maybe we're only using 10% of it, but we have to pay for everything."
"Athlassian Confluence certainly does not save me money with the license fee involved."
"There could be an option to collaborate with other users while editing the documents."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"When comparing page changes, you are only able to select 2 pages. While this is useful, it has proven to be a slight limitation when many people are editing a document."
"The search ability (using Lucene) is less than optimal and has known bugs that are slow in getting addressed."
"I think the user interface could be more graphically pleasing, as well as establishing permissions across various spaces and user levels a bit clearer."
"I look forward to an update to their text editor."
"Hoping they include "the ability to communicate and have face time" within your own space."
"We had difficulties getting everyone to work with the online software so as to get the best out of it."
 

Pricing and Cost Advice

"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"For us, it's free to use. We don't pay any licensing."
"Confluence charges an extra fee for analytics."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"This is a very expensive solution."
"The price of the on-premises data center version is too expensive."
"Licenses are quite expensive"
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Comparisons

 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Asian Art Museum, The Keg, Giant Agency, Siegel+Gale, San Francisco Symphony, Top Golf, Women Tennis Association
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: October 2026.
920,769 professionals have used our research since 2012.