We performed a comparison between Alluvio Aternity and Nexthink based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
"DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
"Nexthink's best features are Engage and Act, which we use in combination for self-healing use cases."
"It is useful for managing end-user devices. The insights and the data that you get from end-user devices are most valuable."
"With this solution we are able to link issues to automatic actions that will solve the problem."
"The initial setup is very simple."
"Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation."
"The search engine functionality that Nexthink has on the finder is terrific."
"All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"The licensing model doesn't suit the market we are in and has room for improvement."
"I would say the reporting capabilities of this product could use room for improvement."
"I think the workflow needs improvement"
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"The solution is available at a higher price than other solutions."
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"We would like to see the reporting in this solution improved. At present there are gaps in the data it reports."
"The initial setup needs technical knowledge."
"It would be good to have a more controlled way to access their cloud environment."
"There are many limitations. If I'm using a Windows 10 system and Windows has certain restrictions, Nexthink won't be able to penetrate into the Windows OS due to those restrictions."
"It lacks support for IoT and most network equipment."
"The tool should improve its pricing and performance. It also have nothing related to patch management."
"The stability of this solution could be greatly improved to avoid performance issues."
"The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding."
Alluvio Aternity is ranked 3rd in Digital Experience Monitoring (DEM) with 37 reviews while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 20 reviews. Alluvio Aternity is rated 8.4, while Nexthink is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". Alluvio Aternity is most compared with Dynatrace, SysTrack, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Nexthink is most compared with SysTrack, ControlUp, Liquidware Stratusphere UX, ConnectWise Automate and Netskope Digital Experience Management. See our Alluvio Aternity vs. Nexthink report.
See our list of best Digital Experience Monitoring (DEM) vendors.
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