Alluvio Aternity and Nexthink are competing within the digital experience management solutions market. Users tend to prefer Nexthink for its proactive monitoring features, while Alluvio Aternity is favored for its extensive analytics and application performance features.
Features: Alluvio Aternity offers application-architecture independent proactive monitoring and advanced dashboards, providing comprehensive data visibility and custom visualizations directly from endpoint data. Its ability to generate performance metrics from endpoint data is crucial in user support. Nexthink excels in endpoint visibility with features like digital experience scores and automated self-healing scripts, enhancing operational efficiency. Its analytics help in creating detailed event data for proactive management.
Room for Improvement: Alluvio Aternity's dashboard design is noted to be less intuitive, needing simplification and improved navigation. Users have pointed out its complicated schema requiring technical expertise for custom setups. Nexthink could benefit from better integration with ITSM tools and refining its query functionality to make data handling more streamlined, as users find the current process to be less intuitive.
Ease of Deployment and Customer Service: Alluvio Aternity provides flexibility with various deployment models, including on-premise and public cloud, though customer service reviews are mixed regarding responsiveness. Nexthink offers a strong focus on cloud-based deployment and receives high marks for knowledgeable support and thorough problem resolution.
Pricing and ROI: Alluvio Aternity is viewed as having premium pricing, requiring significant negotiations but is recognized for its potential value through advanced analytics. Its visibility capabilities are claimed to reduce debugging times. Nexthink's dynamic pay-as-you-use pricing is seen as cost-efficient for larger operations, often delivering ROI through rapid deployment of proactive management features, enhancing operational readiness and cost savings.
| Product | Market Share (%) |
|---|---|
| Nexthink | 19.4% |
| Alluvio Aternity | 4.8% |
| Other | 75.8% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 5 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 19 |
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
Nexthink is a software solution company that focuses on helping IT workplaces by providing revolutionary insights into employees’ daily technology experiences. Nexthink offers IT departments a unique combination of automation, real-time analytics, and employee feedback. In order for IT departments to tell how employees use their services and how those services influence their productivity, Nexthink delivers a Digital Employee Experience Management platform. IT teams can now proactively measure and manage the digital employee experience.
Nexthink is closing the widening and costly visibility gap by freeing up IT teams to advance from reactive problem-solving to proactive optimization. By providing real-time visibility into the technology that employees use, the support process is streamlined through powerful automation capabilities, which will lead to improved employee engagement, no matter where they work.
About the Nexthink Experience
Nexthink aims to eliminate the barriers to a better digital experience by accelerating innovation across all endpoints. How does Nexthink work?\
Reviews from Real Users
Nexthink is a leading solution in digital employee experience management software because it gives valuable advice and actionable steps into employees’ daily experiences.
A tech specialist at a tech services company writes, "The initial setup is very simple."
A second-level support team leader at a consultancy agency notes, "The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
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