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ASCENDING Inc. Jarvis vs XGEN AI comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
634
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
ASCENDING Inc. Jarvis
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
AI Legal & Compliance (81st)
XGEN AI
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
AWS Marketplace (99th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Agent workflows have transformed clinical content creation and streamline complex data querying
JARVIS is a game changer. It allows my team to streamline the effective querying of curated data in my DynamoDB via an MCP Server connection, to create highly technical reliable outputs. The agentic platform is excellent for streamlining workflows and rapidly building efficiencies from agentic collaboration. This also allows for the effective use of data which would overwhelm the input tokens of most off-the-shelf LLM tools.
Rajiv Kedia - PeerSpot reviewer
IT Director at a consultancy with 10,001+ employees
Personalized conversations have boosted engagement but need clearer insights and cleaner data
My experience with using XGEN AI for hyper-personalization is that it is generally very strong, but it needs to be implemented correctly. The way it really works well is that real-time behavior tracking is very fast, allowing you to give better results to your users. The recommendation engine is also very fast. The main point is that you need clean data; if you don't have clean data, it can reduce the impact and sometimes over-personalize, which can be of no use or may have negative implications as users might see repetitive items. The best features XGEN AI offers, in my view, are its strong event tracking capabilities. It can track events, clicks, and views, and it has good product metadata. If you're looking to build a true conversational AI engine, it is the best. My assessment is that it works best when treated as a revenue engine, not just as a feature. You have to tie it to a metric such as conversation and retention to see clear ROIs. What stands out to me most about the event tracking or conversational AI engine in XGEN AI is its conversational AI understanding. With NLPs or with most chatbots or voicebots that you would be building, the biggest struggle point is that they are very deterministic in nature, and they don't let you know what to tell and when to tell the user. With XGEN AI, I feel this is consolidated and you get a unified view. XGEN AI has positively impacted our organization by helping us track what users are looking for. The initial release itself showed that the success rate is more than what we were getting previously. We were able to collect a lot of data, and the best part is that it can work across channels, apps, and emails, which helps us provide a unified experience to the end user. We have seen XGEN AI recommendations lift conversion by 10 to 15 percent. We have experienced real-time behavior tracking and have started seeing some ROIs; though I'm not allowed to share the actual ROI itself, we see improvement in the overall metrics. User engagement has been very positive. We have focus groups and are collecting client feedback, and for most people that we have been able to capture feedback from, the CSAT has improved. That's the biggest thing, so overall, it's trending towards positive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have automated that complete process of code review. The bot is solving the problem of ensuring the compliance of reviewing code. People use to generally skip the code review process, because it was exhaustive. Bots can review the complete standards of the code, whatever is there, ensuring the compliance and eventually saving time."
"Automation Anywhere offers valuable features, including command packages for PDF, Windows, XML, and Excel, as well as universal recording capabilities."
"As a tool, IQ Bot is easy to use, powerful, and very competitive compared to others."
"No other competitor has this email trigger, so it saves a lot of time if you automate the process. We don't need to fix a time for a task to run. It gives the feature of on demand execution for any task. Whenever a user wants, it can send a mail and get the task done as soon as possible."
"The overall UI of the tool is so user-friendly that even a beginner can use it easily."
"With Automation Anywhere bots, we are able to cut down the manual efforts by 80% in generating Excel and Power BI reports, extracting and uploading files to various sites, and many other web-based administrative tasks."
"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."
"It helps improve performance and helps companies save time and money."
"JARVIS is a game changer; it allows my team to streamline the effective querying of curated data in my DynamoDB via an MCP Server connection to create highly technical, reliable outputs, and the agentic platform is excellent for streamlining workflows and rapidly building efficiencies from agentic collaboration."
"We have seen XGEN AI recommendations lift conversion by 10 to 15 percent."
 

Cons

"I would like to see more bots available right out-of-the-box in the SAP area. For example, if you take the overall OTC in our organization, we have to contact 15 teams. Even if we provide one big bot for the OTC, it won't work. It will not be used by one person. So if there could be more specific bots out-of-the-box, that would be really helpful."
"The integration in UiPath is much better. Automation Anywhere's latest version has improved. It's fine but not as good as UiPath."
"Because we are very new to our process, so we're still sort of working through it."
"I would like better support. The technical support is mediocre. The support is sometimes really good, and sometimes it is really bad."
"In A2019 it does not display the exact running status, but rather it displays the previous one."
"There is room for improvement when this application is used in a Citrix-based environment."
"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."
"Automation Anywhere could be improved by staying more current with Microsoft products through packages."
"A visual agentic workflow similar to N8N or Make.com would be helpful for some agent operators."
"However, the things that do not work as well include its high dependency on data quality and very limited transparency in how recommendations are generated, which needs to improve."
 

Pricing and Cost Advice

"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."
"Overall, the pricing of Automation Anywhere is good."
"The pricing is a bit higher."
"Time and monetary savings can range from 20 to 90 percent."
"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."
"Annual licensing costs would be about $100,000."
"Annually, we are paying almost one million reais."
"The solution is costly and the licensing is very confusing."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Construction Company
8%
Computer Software Company
8%
No data available
Construction Company
32%
Comms Service Provider
17%
Manufacturing Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise534
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Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for ASCENDING Inc. Jarvis?
I find the pricing model to be very fair. With the advancements in AI workflows from Microsoft and Google, one can st...
What needs improvement with ASCENDING Inc. Jarvis?
A Visual Agentic Workflow similar to N8N or Make.com would be helpful for some agent operators.
What is your primary use case for ASCENDING Inc. Jarvis?
I use JARVIS to build content creation agents that create web page and other relevant content based on highly technic...
What is your experience regarding pricing and costs for XGEN AI?
My experience with pricing, setup cost, and licensing is that it is in line with other similar providers we have used...
What needs improvement with XGEN AI?
One of the improvements I would suggest for XGEN AI is the use of hybrid models and asking real quality questions to ...
What is your primary use case for XGEN AI?
Primarily, our use case for XGEN AI is to advise clients on how to use AI for conversational chatbots. A specific exa...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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Find out what your peers are saying about Automation Anywhere, SecurityScorecard, CTERA and others in AI Legal & Compliance. Updated: May 2026.
896,942 professionals have used our research since 2012.