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Arista NDR vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arista NDR
Ranking in Network Traffic Analysis (NTA)
9th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
14
Ranking in other categories
Network Detection and Response (NDR) (17th)
WhatsUp Gold
Ranking in Network Traffic Analysis (NTA)
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th)
 

Mindshare comparison

As of August 2026, in the Network Traffic Analysis (NTA) category, the mindshare of Arista NDR is 5.5%, down from 6.6% compared to the previous year. The mindshare of WhatsUp Gold is 3.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Traffic Analysis (NTA) Mindshare Distribution
ProductMindshare (%)
Arista NDR5.5%
WhatsUp Gold3.4%
Other91.1%
Network Traffic Analysis (NTA)
 

Featured Reviews

it_user1719513 - PeerSpot reviewer
Chief Technology Officer at a financial services firm with 11-50 employees
it's much easier to create your own queries and hunt for threats
We take in IOCs from my SOC and from AlienVault, and then we focus on traffic that hits IOCs and alerts us to it. The one thing that the Awake platform lacks is the ability to automate the ingestion of IOCs rather than having to import CSV files or JSON files manually. Awake didn't support the manual importation of CSV and JSON in version 3.0, but they added it in version 4.0. It's helpful, but it still has to be a specific CSV format. Automated IOCs are on the roadmap. Hopefully, they will be able to automate the ingestion of IOCs by Q1 next year. I'm currently leveraging Mind Meld, an open-source tool by Palo Alto, to ingest IOCs from external parties. I aggregate those lists and spit them out as a massive list of domains, hashes, file names, IPS. Then we aggregate those into their own specific categories, like a URL category. Awake ingests that just like the Palo Alto firewall does, and then it alerts me if traffic attempts to go into it. Some of that is already on the Palo Alto firewall, which blocks it, but that doesn't mean that there is no attempted communication. I want to know if there's a communication attempt because there might be an indicator on that specific device trying to reach an IOC. Yes, my Palo Alto blocked it, but there's still something odd sitting there, and what if it can reach a different IOC that I don't have information about? I want to focus on it. I could do that by leveraging Awake if it could ingest the IOCs automatically. That's something I leverage Awake for today. I still have to manually import it, which is cumbersome because I have to manipulate the files that I get from the different IOC providers into a specific format that it understands. Once they add the ability to automate that, it'll be more useful.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We appreciate the value of the AML (structured query language). We receive security intel feeds for a specific type of malware or ransomware. AML queries looking for the activity is applied in almost real-time. Ultimately, this determines if the activity was not observed on the network."
"Awake’s technology, artificial intelligence, and human expertise within the MNDR service have really increased our security abilities."
"Awake Security gets a solid nine (out of 10) based on our experience, which is based on their technology, professionalism, and communication."
"Awake's MNDR has affected our overall security posture very positively."
"I don't know another product that delivers as much value so quickly."
"It gives us something that is almost like an auditing tool for all of our network controls, to see how they are performing. This is related to compliance so that we can see how we are doing with what we have already implemented. There are things that we implemented, but we really didn't know if they were working or not. We have that visibility now."
"Awake MNDR has made our security posture more comfortable, and we get some peace of mind knowing they're there if something should happen."
"It's saving me money, saving me time, and gives me a level of comfort that I have visibility within our network which I don't think I could get very easily any other way."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"It is stable."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most valuable feature is the monitoring of resources."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
 

Cons

"They've been focused on really developing their data science, their ability to detect, but over time, they need to be able to tie into other systems because other systems might detect something that they don't."
"Arista NDR needs to open legal offices to be closer to customers and partners. It needs more visibility in the NDR market in the Middle East. While they are doing well, they lack sufficient engineers. They need to hire more engineers to meet the demand and expand their presence. The current team is good but not enough to fully capture the market."
"It's important that Awake continues to develop its APIs to be able to help intertwine their product into the overall security architecture of a company, just because it is a single tool."
"Some of the searching capability is a bit hard to use without in-depth knowledge."
"I would like to see a bit more in terms of encrypted traffic. With the advent of programs that live off the land, a smart attacker is going to leverage encryption to execute their operation. So I would like to see improvements there, where possible. Currently, we're not going to be decrypting encrypted traffic. What other approaches could be used?"
"There's room for improvement with some of the definitions, because I don't have time and I'm not a Tier 4 analyst. I believe that is something they're working towards."
"I enjoy the query language, but it could be a bit more user-friendly, especially for new users who come across it... They should push it more into a natural language style as opposed to a query language."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
 

Pricing and Cost Advice

"Awake Security was the least expensive among their competitors. Everyone was within $15,000 of each other. The other solutions were not providing the MNDR service, which is standard with Awake Security's pricing/licensing model."
"Because I represent a hedge fund, I have some leverage. I told them that they had to meet my conditions if they wanted me as a client. It was the same way with Awake. They wanted an initial four-year agreement. Initially, we signed on for a one-year contract, but they wanted the four-year deal when it came time for the renewal. I told them that I was not doing that. I said that they either had to do it on my terms, or I'd go somewhere else."
"The pricing seems pretty reasonable for what we get out of it. We also found it to be more competitive than some other vendors that we've looked at."
"The solution has saved thousands of dollars within the first day. Our ROI has to be in the tens of thousands of dollars since October last year."
"Awake's pricing was very competitive. It's not a cheap option though. It's an investment to utilize it, but it's one that we decided was worth the cost, with the managed services. At our scale, it was a much better option to utilize their software and their managed services to handle this, rather than hiring another person to be an analyst. It was quite cost-effective for us."
"The solution is very good and the pricing is also better than others..."
"We switched to Awake Security because they were able to offer a model that was significantly less expensive and the value that we get out of it is higher."
"Pricing is reasonable compared to other products."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

Awake Security Platform
No data available
 

Overview

 

Sample Customers

- Dolby Laboratories- Seattle Genetics- ARM Energy- Ooma- Prophix- Yapstone
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Arista NDR vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.