"One of the core features is that Vectra AI triages threats and correlates them with compromised host devices. From a visibility perspective, we can better track the threat across the network. Instead of us potentially finding one device that has been impacted without Vectra AI, it will give us the visibility of everywhere that threat went. Therefore, visibility has increased for us."
"The key feature for me for Detect for Office 365 is that it can also concentrate all the information and detection at one point, the same as the network solution does. This is the key feature for me because, while accessing data from Office 365 is possible using Microsoft interfaces, they are not really user-friendly and are quite confusing to use. But Detect for Office 365 is aggregating all the info, and it's only the interesting stuff."
"It has helped us to organize our security. We get a better overview on what is happening on the network, which has helped us get quicker responses to users. If we see malicious activity, then we can quickly take action on it. Previously, we weren't getting an overview as fast as we are now, so we can now provide a quicker response."
"The most valuable feature for Cognito Detect, the main solution, is that external IDS's create a lot of alerts. When I say a lot of alerts I really mean a lot of alerts. Vectra, on the other hand, contextualizes everything, reducing the number of alerts and pinpointing only the things of interest. This is a key feature for me. Because of this, a non-trained analyst can use it almost right away."
"It keeps up with the network traffic, which is a good thing. It provides more context to plain alerts compared to using an older system. So, it helps an analyst reduce the information overload."
"It does a reliable job of parsing out the logs of all the network traffic so that we can ingest them into our SIEM and utilize them for threat hunting and case investigations. It is pretty robust and reliable. The administration time that we spend maintaining it or troubleshooting it is very low. So, the labor hour overhead is probably our largest benefit from it. We spend 99% of our time in Vectra investigating cases, responding to incidents, or hunting, and only around 1% of our time is spent patching, troubleshooting, or doing anything else. That's our largest benefit from Vectra."
"The dashboard gives me a scoring system that allows me to prioritize things that I should look at. I may not necessarily care so much about one event, whereas if I have a single botnet detection or a brute force attack, I really want to get on top of those."
"Cognito Streams gives you a detailed view of what happens in the network in the form of rich metadata. It is just a super easy way to capture network traffic for important protocols, giving us an advantage. This is very helpful on a day-to-day basis."
"The query language that they have is quite valuable, especially because the sensor itself is storing some network activity and we're able to query that. That has been useful in a pinch because we don't necessarily use it just for threat hunting, but we also use it for debugging network issues. We can use it to ask questions and get answers about our network. For example: Which users and devices are using the VPN for RDP access? We can write a query pretty quickly and get an answer for that."
"It gives us something that is almost like an auditing tool for all of our network controls, to see how they are performing. This is related to compliance so that we can see how we are doing with what we have already implemented. There are things that we implemented, but we really didn't know if they were working or not. We have that visibility now."
"The security knowledge graph has been very helpful in the sense that whenever you try a new security solution, especially one that's in the detection and response market, you're always worried about getting a lot of false positives or getting too many alerts and not being able to pick out the good from the bad or things that are actual security incidents versus normal day to day operations. We've been pleasantly surprised that Awake does a really good job of only alerting about things that we actually want to look into and understand. They do a good job of understanding normal operations out-of-the-box."
"We appreciate the value of the AML (structured query language). We receive security intel feeds for a specific type of malware or ransomware. AML queries looking for the activity is applied in almost real-time. Ultimately, this determines if the activity was not observed on the network."
"The most valuable portion is that they offer a threat-hunting service. Using their platform, and all of the data that they're collecting, they actually help us be proactive by having really expert folks that have insight, not just into our accounts, but into other accounts as well. They can be proactive and say, 'Well, we saw this incident at some other customer. We ran that same kind of analysis for you and we didn't see that type of activity in your network.'"
"The interface itself is clean and easy to use, yet customizable. I like that I can create my own dashboards fairly easily so that I can see what is important to me. Also, the query language is pretty easy to use. I haven't needed to use it a ton, but as I need to go in and do different queries based on their requests, it has been fairly simple to use."
"When I create a workbench query in Awake to do threat hunting, it's much easier to query. You get a dictionary popup immediately when you try to type a new query. It says, "You want to search for a device?" Then you type in "D-E," and it gives you a list of commands, like device, data set behavior, etc. That gives you the ability to build your own query."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk."
"Darktrace is very useful for us because it has a large number of models for detecting threats."
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"AI analytics are built directly into the product."
"It is a very simple product to use."
"The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response."
"I would like more integrations with IOCs and threats currently on the Internet. I would also like to know which threats are based on zero-day attacks, current botnets, etc. Therefore, I would like more information on external threats."
"Integration with other security components needs improvement. It should have true integration as opposed to just being a separate pane of glass."
"Vectra is still limited to packet management. It's only monitoring packet exchanges. While it can see a lot of things, it can't see everything, depending on where it's deployed. It has its limits and that's why I still have my SIEM."
"The false positives and the tuning side of it is something that could use improvement. But that could be from our side."
"In comparison with a lot of systems I used in the past, the false positives are really a burden because they are taking a lot of time at this moment."
"I would like to see data processed onshore. Right now, the cloud components, like Office 365, must be processed on servers outside of Australia. I would like to see a future adoption of onshore processing."
"The main improvement I can see would be to integrate with more external solutions."
"I'd like to be able to get granular reports and to be able to output them into formats that are customizable and more useful. The reporting GUI is lacking."
"Awake Security needs to move to a 24/7 support model in the MNDR space. Once they do that, it will make them even better."
"They've been focused on really developing their data science, their ability to detect, but over time, they need to be able to tie into other systems because other systems might detect something that they don't."
"One thing I would like to see is a little bit more education or experience on AWS cloud for their managed services team. We've explained how we have the information set up, that the traffic coming in goes to the AWS load balancer and then gets sent on to our internal servers... but when I get notices they always tell me this traffic is coming from the IPs belonging to the load balancers, not the source IPs. So a little bit more education for their team about how AWS manages the traffic might help out."
"While the appliance is very good, and I think they're working on it, it would probably help if they integrated the management team cases into the appliance so that everything we are working on with them would be accessible on our platform, on the dashboard, on the portal. Right now, Awake is just an additional team that uses the appliance that we use and then we communicate with them directly. Communication isn't through the portal."
"The one thing that the Awake platform lacks is the ability to automate the ingestion of IOCs rather than having to import CSV files or JSON files manually."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"When I looked at the competitors, such as Darktrace, they all have prettier interfaces. If Awake could make it a little more user-friendly, that would go a long way."
"The interface and dashboards could be improved for ease-of-use."
"They just need to work on their price. In terms of features, we are trying to understand all the features that we have. We're still exploring everything that we have so that we can fully utilize it. At this point in time, it is not about the features. It is more about utilization. We're just trying to utilize everything to full capacity."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
"The user interface and the configuration are a bit complex and should be improved or simplified."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
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Arista NDR is ranked 5th in Network Traffic Analysis (NTA) with 7 reviews while Darktrace is ranked 1st in Network Traffic Analysis (NTA) with 26 reviews. Arista NDR is rated 8.8, while Darktrace is rated 8.4. The top reviewer of Arista NDR writes "it's much easier to create your own queries and hunt for threats". On the other hand, the top reviewer of Darktrace writes "A 10/10 solution with an awesome interface, good stability and scalability, flexible pricing, and good support". Arista NDR is most compared with Cisco Stealthwatch, Corelight, ExtraHop Reveal(x), Splunk User Behavior Analytics and Palo Alto Networks Threat Prevention, whereas Darktrace is most compared with CrowdStrike Falcon, Cisco Stealthwatch, SentinelOne, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x). See our Arista NDR vs. Darktrace report.
See our list of best Network Traffic Analysis (NTA) vendors and best Network Detection and Response (NDR) vendors.
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