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ARIS Cloud vs BIC Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Ranking in Business Process Design
19th
Ranking in Business Process Management (BPM)
33rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
BIC Platform
Ranking in Business Process Design
17th
Ranking in Business Process Management (BPM)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Business Process Design category, the mindshare of ARIS Cloud is 2.4%, up from 1.9% compared to the previous year. The mindshare of BIC Platform is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
BIC Platform1.7%
ARIS Cloud2.4%
Other95.9%
Business Process Design
 

Featured Reviews

reviewer1294968 - PeerSpot reviewer
Mapping capabilities lag behind while requiring significant customization but is scalable
I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company The platform's capabilities are highly dependent on…
reviewer2328264 - PeerSpot reviewer
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"It's very easy to collaborate with. It's very user-friendly"
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"This solution has improved the way our organization does training."
"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."
"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"The product is easy to use."
 

Cons

"The stability was poor due to frequent outages."
"The stability was poor, with frequent outages."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"I would like to see more support for architectural diagrams."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."
 

Pricing and Cost Advice

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"There is a student version of this solution that can be used for free."
"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
Manufacturing Company
13%
Educational Organization
9%
Retailer
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What is your primary use case for ARIS Cloud?
I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...
What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
 

Comparisons

 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
BIC Cloud BPM, BIC Platform
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Find out what your peers are saying about ARIS Cloud vs. BIC Platform and other solutions. Updated: November 2025.
873,808 professionals have used our research since 2012.