

ARIS BPA and Studio Creatio compete in the business process management software category. ARIS BPA has an edge in enterprise architecture modeling, whereas Studio Creatio may appeal more to businesses seeking low-code process automation.
Features: ARIS BPA is known for its comprehensive business process modeling, offering detailed enterprise architecture modeling and seamless SAP integration. It provides robust process analysis, making it a valuable tool for management and business users. Studio Creatio focuses on a low-code platform designed for rapid development and deployment, integrating machine learning and CRM functionalities for businesses prioritizing simplicity and automation.
Room for Improvement: ARIS BPA struggles with process execution due to the lack of a real workflow engine, leading to complex and costly integration. Its lack of a programming API or web services poses challenges. Studio Creatio can improve on UI customization and enhance offline capabilities. Users have reported integration challenges within existing IT environments and limited flexibility in deployment options.
Ease of Deployment and Customer Service: ARIS BPA offers various deployment options, including on-premises, public, and private cloud. Customer support is satisfactory but could improve in response times and integration help. Studio Creatio supports hybrid and cloud models, noted for good customer service and competitive technical support. Both provide comprehensive support, differing in interaction efficiency and problem-solving.
Pricing and ROI: ARIS BPA is generally expensive, though offering value for large enterprises when maximized. It is advised to negotiate to optimize pricing. Studio Creatio is more competitively priced compared to similar low-code platforms, though user-friendly licensing could be enhanced. Both require time to achieve ROI, with Studio Creatio more accessible for smaller enterprises and ARIS BPA providing insights ideal for larger companies.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
The consultants are fine, however, reliance on single experts for modules can be risky.
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
The stability of ARIS BPM is quite strong, rated eight out of ten.
We do experience a lot of glitches with ARIS BPA.
It is quite stable, clean, and a steady platform.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.
| Product | Market Share (%) |
|---|---|
| ARIS BPA | 3.1% |
| Studio Creatio | 1.0% |
| Other | 95.9% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 9 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
Studio Creatio is a no-code agentic platform to build applications and AI agents with natural language and visual designers.
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
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