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ARIS BPA vs Camunda vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.
Sentiment score
7.8
Camunda optimizes processes, boosting productivity and reducing costs, though substantial returns require careful planning and time.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
6.6
ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.
Sentiment score
6.2
Camunda's support is generally helpful, though some users seek improved integration assistance and a better knowledge center.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
The consultants are fine, however, reliance on single experts for modules can be risky.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.
Sentiment score
6.9
Camunda excels in scalability with modern tools like Docker and Kubernetes, though some face database dependency challenges.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
 

Stability Issues

Sentiment score
7.3
ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.
Sentiment score
7.8
Camunda is praised for stability and reliability, performing well under load with minimal bugs, earning high ratings.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
The stability of ARIS BPM is quite strong, rated eight out of ten.
There haven't been any significant outages in my experience with Camunda.
 

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.
Camunda needs UI enhancements, improved integration, scalability, security, better support, flexible deployment, and a revised pricing model.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.
Camunda provides free open-source and costly enterprise versions, offering enhanced features and support, with enterprise fees escalating by usage.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
 

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.
Camunda excels in scalable, flexible process automation with wide standards coverage, integration options, and user-friendly graphical interface.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
The most important aspect of business analysis is simplification.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.8%, down from 5.5% compared to the previous year. The mindshare of Camunda is 19.8%, down from 21.3% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Financial Services Firm
26%
Computer Software Company
13%
Government
6%
Manufacturing Company
5%
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Camunda BPM
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
862,514 professionals have used our research since 2012.