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ARIS BPA vs Bizagi vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.5%, down from 9.1% compared to the previous year. The mindshare of Bizagi is 10.6%, up from 9.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​​ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management."
"The solution provides integrations to ServiceNow and other systems, flexibility of connectivity, and reporting."
"Object oriented modeling allows us to trace what's going on with the specified object."
"The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"The solution has come up with a web portal that makes it easy to model and show to clients."
"Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."
"The product allowed users to connect with flow chart elements with ease."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"Great software for managing my business. I think this is the best business process management software."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"The amount of control that this solution provides is great."
"The most valuable feature is the organizational modeling capability."
"It improves visibility and quality, and basically, it avoids human errors."
"The solution is very stable."
"Simulation is most valuable."
"It has simplified compliance with regulations and company standards."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"We found the technical support to be helpful."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
 

Cons

"The interface is a little archaic."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"The user experience's usability (in general) should be improved as the tool is updated."
"The reporting and the information query features could do with some improvement."
"Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions​."
"User interface (UI)."
"One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."
"Agriculture, Industry."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"The technical support is not fast enough and should be improved."
"It needs an easier setup for the Bizagi Engine."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It would be nice to have a Spanish user interface available to us."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
 

Pricing and Cost Advice

"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."
"Their license model is really difficult to understand, and licenses are quite expensive."
"ARIS BPA is too costly from a licensing perspective."
"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"​It is on the higher side."
"The product is inexpensive."
"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"The modeler itself is free. For the whole BPM suite, there are other options that may be better."
"The Bizagi modeler can be downloaded free of charge."
"My company uses the free version of the product."
"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"This solution would be expensive for a company that has a lot of users."
"It is not expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...
 

Also Known As

ARIS, ARIS BPM
No data available
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
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