We performed a comparison between ArcSight Logger and Logz.io based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an efficient solution."
"ArcSight provides the basic information that we want."
"The most valuable feature is the search capability, which is simple to use."
"The technical support team is good...It is a scalable solution."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"ArcSight's robustness is its most valuable feature."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"We use the tool to track the dev and production environment."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"We use the product for log collection and monitoring."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The query mechanism for response codes and application health is valuable."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"It would be better if the product is cheaper."
"The platform is quite expensive. They should reduce its cost."
"I would like to see better scheduling in the next release of this solution."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"We find that the search and access functionality is quite slow."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The next release should have AI capabilities."
"The product needs improvement from a filtering perspective."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The solution needs to expand its access control and make it accessible through API."
"Capacity planning could be a little bit of a struggle."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"The price can be cheaper and they should have better monitoring."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while Logz.io is ranked 24th in Log Management with 8 reviews. ArcSight Logger is rated 7.8, while Logz.io is rated 8.2. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Logz.io writes "The solution is a consistent logging platform that provides excellent query mechanisms". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Logz.io is most compared with Datadog, Wazuh, Coralogix, Microsoft Sentinel and Splunk Enterprise Security. See our ArcSight Logger vs. Logz.io report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
