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ArcSight Logger vs Logz.io comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
8.7
Logz.io enhances ROI by streamlining monitoring, reducing costs, and improving system reliability, response accuracy, and customer satisfaction.
The accuracy of responses has also enhanced, leading to money savings and improved uptime, resulting in happier customers and overall positive metrics, indicating we have seen a return on investment.
Associate Director at Husk Power Systems
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
6.1
Logz.io's customer service is praised for responsiveness, though some suggest improved bug handling and consistent follow-up communication.
We provide pre-implementation, implementation, and post-implementation support.
Sr. Cybersecurity Consultant IT/OT at EJADA
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
I have not had to reach out for customer support from Logz.io, as it has been very easy to set up and work with.
Associate Director at Husk Power Systems
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
6.8
Logz.io is praised for scalability and flexibility, handling growth efficiently, though minor issues and cost concerns exist.
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
Logz.io has managed our organization's growth well; we have actually scaled down slightly to optimize for cost, which has worked well.
Associate Director at Husk Power Systems
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
8.4
Logz.io is stable, handling large data, with effective support, positive user feedback, and aligning well with SLAs.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Logz.io users seek improved access control, AI features, pricing, and dashboard customization for enhanced functionality and scalability.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Sr. Cybersecurity Consultant IT/OT at EJADA
Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI.
Associate Director at Husk Power Systems
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Logz.io's pricing receives mixed reviews; it's seen as both expensive and cost-effective, with transparency and flexible features appreciated.
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
While their pricing is quite good compared to the industry, from my company's perspective, we expect better value.
Associate Director at Husk Power Systems
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Logz.io offers scalable log management, AI insights, integrations, and supports data interpretation with usage-based billing, enhancing productivity.
ArcSight Logger installs on very minimal resources with very few requirements
Sr. Cybersecurity Consultant IT/OT at EJADA
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
The best features Logz.io offers, particularly in log management, include the AI integration, which immediately conducts root cause analysis based on issues without needing a lot of manual setup.
Associate Director at Husk Power Systems
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Logz.io
Ranking in Log Management
28th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Security Information and Event Management (SIEM) (33rd)
 

Mindshare comparison

As of October 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of Logz.io is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Logz.io1.2%
ArcSight Logger0.9%
Other97.9%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
Arkajyoti Misra - PeerSpot reviewer
Associate Director at Husk Power Systems
AI-driven observability has reduced investigation time and now improves uptime and customer trust
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide better value for money. Compared to the market, their pricing appears decent but might need reevaluation as we scale further to remain competitive. The main concern for me is pricing, as feature-wise, I believe Logz.io is on par with other tools available in the market; however, it is not as widely discussed. Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI, so while the product direction is solid, improved pricing would immensely benefit us. I believe we have covered almost everything regarding improvements needed for Logz.io.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
9%
Healthcare Company
8%
Comms Service Provider
16%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What is your experience regarding pricing and costs for Logz.io?
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits. They...
What needs improvement with Logz.io?
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a ver...
What is your primary use case for Logz.io?
We have been using Logz.io for more than one year. Our main use case for Logz.io is centralized log management and observability. We collect logs from multiple applications and infrastructure compo...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Logz
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about ArcSight Logger vs. Logz.io and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.