ArcSight Logger vs Logz.io comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Logz.io are competing products in the log management industry. Logz.io seems to have the upper hand due to its advanced features and value, though ArcSight Logger is favored for pricing and support.

Features: ArcSight Logger offers strong data collection, data integrity, and compliance features. Logz.io integrates well with open-source tools, provides advanced analytics, and includes intuitive search functionalities.

Room for Improvement: ArcSight Logger users suggest improvements in flexibility, enhanced reporting granularity, and user-friendly adaptation. Logz.io customers recommend better real-time alerting, more customization options, and refined alert mechanisms.

Ease of Deployment and Customer Service: ArcSight Logger has a complex deployment needing expertise, backed by strong customer service. Logz.io offers user-friendly deployment but could benefit from additional support resources.

Pricing and ROI: ArcSight Logger is seen as more cost-effective with better immediate ROI. Logz.io, though pricier, provides substantial long-term value, justifying its cost for many users.

To learn more, read our detailed ArcSight Logger vs. Logz.io Report (Updated: February 2026).

ArcSight Logger vs. Logz.io

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.

Sentiment score

7.1

Logz.io improved monitoring efficiency, reduced costs, streamlined operations, enhanced analytics, and increased user satisfaction, boosting productivity and savings.

No quotes available

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No quotes available

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Customer Service

Sentiment score

5.8

ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.

Sentiment score

1.0

Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.

We provide pre-implementation, implementation, and post-implementation support.

For more quotes and insights, download the ArcSight Logger report

Sr. Cybersecurity Consultant IT/OT at EJADA

No quotes available

For more quotes and insights, download the Logz.io report

Scalability Issues

Sentiment score

6.2

ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.

Sentiment score

6.0

Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.

No quotes available

For more quotes and insights, download the ArcSight Logger report

No quotes available

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Stability Issues

Sentiment score

8.4

ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.

Sentiment score

7.2

Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.

No quotes available

For more quotes and insights, download the ArcSight Logger report

No quotes available

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Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.

Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.

Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.

For more quotes and insights, download the ArcSight Logger report

Sr. Cybersecurity Consultant IT/OT at EJADA

No quotes available

For more quotes and insights, download the Logz.io report

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.

Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.

No quotes available

For more quotes and insights, download the ArcSight Logger report

No quotes available

For more quotes and insights, download the Logz.io report

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.

Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.

ArcSight Logger installs on very minimal resources with very few requirements

For more quotes and insights, download the ArcSight Logger report

Sr. Cybersecurity Consultant IT/OT at EJADA

No quotes available

For more quotes and insights, download the Logz.io report

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Logz.io

Ranking in Log Management

39th

Average Rating

8.2

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (46th)

Mindshare comparison

As of February 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Logz.io is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Logz.io	0.8%
ArcSight Logger	0.9%
Other	98.3%

Log Management

Featured Reviews

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

Sr. Cybersecurity Consultant IT/OT at EJADA

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

Marketing Services Firm

Manufacturing Company

Computer Software Company

13%

Comms Service Provider

11%

Financial Services Firm

11%

Manufacturing Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

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What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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Compared 7% of the time

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Product Reports

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ArcSight Logger

February 2026

Download Logz.io product report

January 2026

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Logz

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter