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ArcSight Logger vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
7.1
Logz.io improved monitoring efficiency, reduced costs, streamlined operations, enhanced analytics, and increased user satisfaction, boosting productivity and savings.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
1.0
Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.
We provide pre-implementation, implementation, and post-implementation support.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
6.0
Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
7.2
Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.
ArcSight Logger installs on very minimal resources with very few requirements
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
26th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Logz.io
Ranking in Log Management
32nd
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (40th)
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of Logz.io is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
ArcSight Logger0.7%
Logz.io0.5%
Other98.8%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Derrick Brockel - PeerSpot reviewer
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
14%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What do you like most about Logz.io?
The query mechanism for response codes and application health is valuable.
What is your experience regarding pricing and costs for Logz.io?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What needs improvement with Logz.io?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Logz
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about ArcSight Logger vs. Logz.io and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.