

ArcSight Logger and Logz.io are competing products in the log management industry. Logz.io seems to have the upper hand due to its advanced features and value, though ArcSight Logger is favored for pricing and support.
Features: ArcSight Logger offers strong data collection, data integrity, and compliance features. Logz.io integrates well with open-source tools, provides advanced analytics, and includes intuitive search functionalities.
Room for Improvement: ArcSight Logger users suggest improvements in flexibility, enhanced reporting granularity, and user-friendly adaptation. Logz.io customers recommend better real-time alerting, more customization options, and refined alert mechanisms.
Ease of Deployment and Customer Service: ArcSight Logger has a complex deployment needing expertise, backed by strong customer service. Logz.io offers user-friendly deployment but could benefit from additional support resources.
Pricing and ROI: ArcSight Logger is seen as more cost-effective with better immediate ROI. Logz.io, though pricier, provides substantial long-term value, justifying its cost for many users.
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
We provide pre-implementation, implementation, and post-implementation support.
The team is very responsive and knowledgeable whenever we need their assistance.
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
ArcSight Logger installs on very minimal resources with very few requirements
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
| Product | Mindshare (%) |
|---|---|
| Logz.io | 1.2% |
| ArcSight Logger | 0.9% |
| Other | 97.9% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.
ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.
What are the key features?In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.
Logz.io provides a robust platform designed to streamline log monitoring, offering features like real-time dashboards and AI Insights. It ensures efficient management of environments such as Kubernetes, enhancing operational effectiveness and cost management.
Logz.io is built on an open-source foundation, facilitating quick setup and adaptability for users. Its real-time dashboards are accessible across multiple sub-accounts, allowing seamless scaling and integration into existing services. Log Patterns and Drop Filters improve log clarity by reducing noise, while Kibana visualizations enhance data analysis. Logz.io also supports simultaneous views of metrics and logs, optimizing Kubernetes management and improving logging efficiency. Continuous enhancements in access control, API performance, and documentation are areas for development. Improving AI capabilities and offering better data retention and update management are key focuses for future upgrades.
What are the key features of Logz.io?Logz.io is widely used in industries for log collection, monitoring, and aggregation in environments including cloud and AWS. It's leveraged for monitoring application health, security compliance, live game observability, and server performance. Organizations utilize archived logs for issue resolution and leverage dashboards to monitor microservices, ensuring system stability in development and production environments.
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