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Arcserve UDP vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (26th), Disaster Recovery (DR) Software (18th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Salman Ahmed - PeerSpot reviewer
Senior Manager at Habib Bank Ltd.
Functional application availability
There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature, and they should improve that option. They also provide the AIX agent, which is similar to the Windows and Linux agents. Since we use AIX machines, we need to take backups of those machines. However, the options available in that agent are limited. Therefore, the new version should have improvements in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is its decompression capability."
"It allows us to back up all the servers and centrally manage them."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It's simple to set up."
"The product provides instant and virtual standbys."
"Easy restoration and the solution works quickly."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The product is free to use. We don't have to pay for a license."
"Application awareness is very good and the speed of this solution is good."
"I like working on the Azure platform."
"Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a response within three hours of creating a ticket."
"I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."
"Veeam is very useful for the Hyper-V environment."
"The most valuable features of Veeam Agent for Microsoft Windows are the backups, ease of use, and report manager."
"The most valuable features are the flexibility and stability of the product."
 

Cons

"The solution can improve by allowing older versions to support the latest version of the OS."
"They could work on their marketing approach. I don't see many people leveraging it."
"The time to backup servers that sit in DMZ must be improved."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The tool doesn't provide cloud integration in India."
"Licensing can be quite difficult."
"Every time I change the disc, I have to do a full backup."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Interface could possibly be improved."
"The solution could use some updates to minor details omitted from current reporting."
"I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
"I would like to have more flexibility in terms of reporting details about the backup."
"The solution lacks instant recovery."
"A lower price would always be beneficial."
"I am not very impressed by the technical support I received when I had an issue."
"With the currency exchange, the solution ends up being quite expensive."
 

Pricing and Cost Advice

"The solution is very expensive."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The solution is priced well compared to other solutions."
"It is approximately $400 to purchase a virtual service outright."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"We have an annual license."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"The cost for its licenses is reasonable and as per industry standards."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Marketing Services Firm
9%
Comms Service Provider
7%
Photography Company
22%
Performing Arts
19%
Marketing Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: January 2026.
881,757 professionals have used our research since 2012.