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Arcserve UDP vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Unitrends
Ranking in Backup and Recovery
36th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"The most valuable features are the replication to the cloud and the deduplication."
"Easy restoration and the solution works quickly."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It is easy to configure."
"It is very stable."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"The predictive analytics are great and the reporting is awesome."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The most valuable feature of Unitrends for me is the automated feedback"
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"It is an easy system to use. The support, if needed, is always willing to help."
 

Cons

"The initial setup was complex."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"It takes much time to verify and consolidate images for backups."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"Its interface can be improved. I find it unintuitive."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"I would like to see more storage options for the free version."
"Network-based storage stability could be improved."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"There are some questions as to how safely they are storing backup data."
"It could be a little more customizable."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"Pricing is most likely comparable."
"The pricing is moderate."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"In comparison to other vendors, it is a low-cost solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"Unitrends is an expensive solution."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"No comment."
"Pricing model constantly changes."
"Talk with the sales guys. They can work with you on the best package."
"Their licensing depended on the number of CPUs you had."
"With respect to cost, my advice is to get what you need."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
11%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
13%
Retailer
11%
Manufacturing Company
10%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Comparisons

 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Arcserve UDP vs. Unitrends and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.