Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs NetApp Cloud Volumes ONTAP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (19th), Disaster Recovery (DR) Software (10th)
NetApp Cloud Volumes ONTAP
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Cloud Migration (1st), Cloud Storage (1st), Cloud Backup (10th), Public Cloud Storage Services (5th), Cloud Software Defined Storage (1st)
 

Mindshare comparison

Arcserve UDP and NetApp Cloud Volumes ONTAP aren’t in the same category and serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.3%, down 1.5% compared to last year.
NetApp Cloud Volumes ONTAP, on the other hand, focuses on Cloud Software Defined Storage, holds 28.1% mindshare, down 29.4% since last year.
Backup and Recovery
Cloud Software Defined Storage
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Madhusudan Srinivasmurthy - PeerSpot reviewer
Saves us a lot of time, and the administration is simpler
NetApp's Integration with AWS has helped us because we had a tough time transferring data when we used an ONTAP competitor as our storage partner. They don't have integration with AWS tools, so we had to figure it out on our own. ONTAP has built-in integration and allows us to replicate a copy to our second data center. Everything is in one channel. It's possible without the technology, but it's more time-consuming. NetApp saves us a lot of time, and the administration is simpler.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"I would recommend it if there is a general case."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It is a very stable solution...It is a scalable solution."
"It's simple to set up."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"SnapMirror helps mirror metadata and data volumes between endpoints in a data fabric."
"Unified Manager, System Manager, and Cloud Manager are all GUI-based. It's easy for somebody who has not been exposed to this for years to pick it up and work with it."
"There is unified storage, which provides flexibility. It is set up perfectly for performance and provisioning. We are able to monitor everything using a separate application. It provides error and critical warnings that allow us to take immediate action through ONTAP. We are able to manage everything, log a case, and follow up with the support team, who can fix it. That is how it is unified."
"For us, the value comes from the solution's flexibility, speed, and hopefully cost savings in the long term."
"If you have a fair amount of experience with NetApp, you can work on it very easily."
"We use the mirroring to mirror our volumes to our DR location. We also create snapshots for backups. Snapshots will create a specified snapshot to be able to do a DR test without disrupting our standard mirrors. That means we can create a point-in-time snapshot, then use the ability of FlexClones to make a writeable volume to test with, and then blow it away after the DR test."
"They have very good support team who is very helpful. They will help you with every aspect of getting the deployment done."
"ONTAP's snapshot copies and thin clones in terms of operational recovery are pretty useful in recovering your data from a time in a snapshot. That's pretty useful for when you have an event where a disaster struck and then you need to recover all your data. It's pretty helpful and pretty fast in those terms."
 

Cons

"Backups are very slow and time consuming."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"We could not go into granular details of retrieving backup information."
"The solution's reporting could be improved and should provide customized reports."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"They could work on their marketing approach. I don't see many people leveraging it."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"NetApp Cloud Volumes ONTAP needs to have customizable pricing options such as 10 TB increments. They seem to have only two options: 10 TB or 250 TB."
"If they could include clustering together multiple physical Cloud Volumes ONTAP devices as an option, that could be helpful."
"There is room for improvement with the capacity. There's a very hard limit to how many disks you can have and how much space you can have. That is something they should work to fix, because it's limiting. Right now, the limit is about 360 terabytes or 36 disks."
"The product is more restricted with underlying cloud."
"The automated deployment was a bit complex using the public APIs. When we had to deploy Cloud Volumes ONTAP on a regular basis using automation, It could be a bit of a challenge."
"I would like to see better integration with Active IQ."
"Their support and development teams can collaborate better to resolve an issue."
"The key feature, that we'd like to see in that is the ability to sync between regions within the AWS and Azure regions. We could use the cloud sync service, but we'd really like that native functionality within the cloud volume service."
 

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."
"Pricing is most likely comparable."
"The solution is expensive."
"The price of this product is high and it should be lower."
"The solution is priced well compared to other solutions."
"The pricing is moderate."
"The price of StorageCraft ShadowProtect is competitive in the market."
"As an MSP partner, I believe that the prices are fair."
"For enterprise customers, it's a very cost effective. But in the SMB segment, yeah, pricing is a little bit challenge for your time."
"Our licensing is based on a yearly subscription. That is an additional cost, but because of the storage efficiencies that the NetApp gives, even with the additional cost of the NetApp license, you still end up saving money versus straight Azure native for storage. It's definitely worth it."
"The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company."
"It is expensive. There are no costs in addition to their standard licensing fees."
"The AWS consumer-based pricing model makes it easy for developers to use their credit cards to spin up virtual servers immediately."
"We purchased the product directly from NetApp."
"Purchasing through the AWS Marketplace was good, but it was a test system, not a real purchase."
"The pricing of this solution is definitely higher than what the typical Azure Files and AWS solutions charge, but given the features and the stability NetApp has provided, we are okay with it. We are not complaining about the pricing."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
851,471 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Educational Organization
46%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about NetApp Cloud Volumes ONTAP?
So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
ONTAP Cloud, CVO, NetApp CVO
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: May 2025.
851,471 professionals have used our research since 2012.