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AppRiver Email Security vs ESET Cloud Apps Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppRiver Email Security
Ranking in Email Security
23rd
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ESET Cloud Apps Protection
Ranking in Email Security
31st
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (40th), Patch Management (25th)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of AppRiver Email Security is 1.0%, down from 1.2% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

John Zupancic - PeerSpot reviewer
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
 

Cons

"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
 

Pricing and Cost Advice

"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"The solution provides affordable pricing for medium sized industries."
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Use our free recommendation engine to learn which Email Security solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Retailer
7%
Comms Service Provider
14%
Computer Software Company
14%
Media Company
8%
Consumer Goods Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about AppRiver Email Security?
It's easy to use and user-friendly. Users can also easily release spam emails.
What is your experience regarding pricing and costs for AppRiver Email Security?
I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible.
What needs improvement with AppRiver Email Security?
It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features.
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
 

Also Known As

AppRiver Advanced Email Security
ESET Mail Security
 

Overview

 

Sample Customers

IHMC
Information Not Available
Find out what your peers are saying about AppRiver Email Security vs. ESET Cloud Apps Protection and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.