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Appian vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
12th
Ranking in Process Mining
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
23rd
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (16th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Nitin-Agarwal - PeerSpot reviewer
Seamless integration enhances workflows while memory optimization can improve complex processes
I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup is easy."
"Appian also has very flexible local integration."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"The tech support is quite good."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"There is a version coming out every six months with performance improvements."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"It has simplified compliance with regulations and company standards."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"The solution is very stable."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
 

Cons

"There could be a scope of enhancement for capturing the variety of use cases."
"If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Lacks integration with other products."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"If that had more DevOps capabilities, it would be an excellent product."
"I would love to see a template and shapes for customer journey mapping."
"It can be more user-friendly."
"With iGrafx, the implementation and the licensing were pretty complex."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
 

Pricing and Cost Advice

"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."
"The pricing can be a little confusing to customers."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The license is not very cheap. It's on the expensive side."
"It's good value for the price."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
9%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Multinational Bank
Find out what your peers are saying about Appian vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
862,499 professionals have used our research since 2012.