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Appian vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
12th
Ranking in Process Mining
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
23rd
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (16th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Nitin-Agarwal - PeerSpot reviewer
Seamless integration enhances workflows while memory optimization can improve complex processes
I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system​."
"It is easy for me to define the process and create configurable workflows."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"Simulation is most valuable."
"The solution is very stable."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
 

Cons

"If that had more DevOps capabilities, it would be an excellent product."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"Something I would like to see improved is an SQL database connection."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"They should provide more flexibility so designers can create a more picture perfect device."
"I would love to see a template and shapes for customer journey mapping."
"With iGrafx, the implementation and the licensing were pretty complex."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
 

Pricing and Cost Advice

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."
"You can't really test the software properly without actually buying the license first."
"The price of this solution is a little high here in Mongolia."
"It is fully managed, and I don't believe there are any additional expenses."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Educational Organization
10%
Government
7%
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Multinational Bank
Find out what your peers are saying about Appian vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.