AppDynamics vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Number of Reviews
156
Ranking in other categories
Mobile APM (3rd), Container Monitoring (3rd)
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
12th
Average Rating
8.2
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (17th), IT Infrastructure Monitoring (16th)
 

Mindshare comparison

As of July 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.7%, down from 6.5% compared to the previous year. The mindshare of ITRS Geneos is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Mobile APM
25.6%
Container Monitoring
28.5%
Network Monitoring Software
0.7%
IT Infrastructure Monitoring
0.9%
 

Featured Reviews

Kachi Nnamdi - PeerSpot reviewer
Mar 21, 2023
Comprehensive application performance overview, reliable, and effective support
My advice to others is this solution is fantastic if your business can afford it. It will help boost your business and IT. I rate AppDynamics an eight out of ten. From the perspective of the customer experience, the solution has been quite helpful for our company. Positive comments have been given, and no clients have opted out of our services for any reason. This has given us the option to think about including more agents in the remedy. Also, the capability that alerts users in advance of potential problems has improved the effectiveness of our IT employees. Despite hiring more employees, we haven't had any client abandonment, which proves that the solution is of the highest caliber and performing remarkably well. Also, it has helped us monitor apps more efficiently and fix any problems before they have an impact on end users.
SK
Jan 18, 2023
A stable solution, with real-time monitoring
A lot of solutions now use AI to predict and prevent failure. ITRS Geneos needs to evolve its prediction and prevention capabilities, as AI-based monitoring is becoming more important. Earlier, it was just alert-based. Most organizations look towards artificial intelligence-based monitoring solutions. Products such as Dynatrace rely more on artificial intelligence using algorithms to predict future failures, which is a plus point compared to ITRS Geneos. If the solution can use AI to monitor trends and provide analysis without having to wait for the threshold to be reached it would be very helpful. Recently, the infrastructure has been moving from bare metal or a physical server to more cloud-based infrastructure. Being an older solution, the architecture is still perfect for physical machine monitoring. However, ITRS Geneos is improving and evolving in cloud-based monitoring. But there are some specific tools that are better than ITRS Geneos in cloud-based monitoring, which are strictly cloud-based. For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to correlate performance between tiers."
"It provides everything into one view, so we can track information from one place to another."
"This is a stable product and we definitely plan to continue using it in the future."
"The monitoring is similar to Dynatrace."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The SAP monitoring element is very helpful."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"I always appreciate Geneos's stability and ease of use."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Custom script toolkits"
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
 

Cons

"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"Rolling out version upgrades is a difficult job at times."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"This solution is expensive."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"The resolution time takes longer than expected."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
 

Pricing and Cost Advice

"I would like more flexible pricing: A pay-per-use model, rather than just a fixed-price model."
"The price of AppDynamics could be reduced in my region."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
"There were no added costs in addition to the standard licensing fees."
"AppDynamics is priced on the higher side."
"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"I can say it's not that cheap because the licensing is a little bit costly"
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
77%
Computer Software Company
5%
University
3%
Non Profit
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Comparisons

 

Also Known As

AppD, AppDynamics APM
Geneos
 

Learn More

 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about AppDynamics vs. ITRS Geneos and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.