Amazon WorkDocs vs Kiteworks comparison

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Amazon WorkDocs

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and Kiteworks based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: April 2025).

Content Collaboration Platforms

April 2025

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Helped 851,451 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

4th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Ranking in Content Collaboration Platforms

15th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (14th), Email Security (31st), Managed File Transfer (MFT) (10th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 11.9%, down from 14.9% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Daulath Alikhan

Deputy General Manager at a government with 51-200 employees

A great collaboration service for small organizations

The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is great for inviting and sharing documents with other users."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"Scalability is impressive."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"I can identify from which region our users are uploading or downloading files."

"The solution removes the limitations with file attachment size that is found with regular email."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

More Kiteworks pros

Cons

"I had a very bitter experience with their mobile app."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"File location could be improved."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

More Kiteworks cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The price of Kiteworks is reasonable."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Government

14%

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?

Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

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Product Reports

Content Collaboration Platforms

April 2025

Download Amazon WorkDocs product report

Download Kiteworks product report

May 2025

Also Known As

No data available

Accellion

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Delhivery

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL