Amazon WorkDocs vs Kiteworks comparison

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Amazon WorkDocs

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and Kiteworks based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon WorkDocs vs. Kiteworks Report (Updated: December 2025).

Amazon WorkDocs vs. Kiteworks

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

8th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (29th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of Kiteworks is 2.4%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Amazon WorkDocs	4.4%
Kiteworks	2.4%
Other	93.2%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at a tech vendor with 501-1,000 employees

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"This solution is great for inviting and sharing documents with other users."

"The solution can be used remotely; it's easy to upload and share files."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The solution removes the limitations with file attachment size that is found with regular email."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"I can identify from which region our users are uploading or downloading files."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

More Kiteworks pros

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"I had a very bitter experience with their mobile app."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"In my experience, their technical support can be a little slow."

More Kiteworks cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

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Top Industries

By visitors reading reviews

Comms Service Provider

Manufacturing Company

Educational Organization

Computer Software Company

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

What advice do you have for others considering Amazon WorkDocs?

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What needs improvement with Kiteworks?

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Content Collaboration Platforms

December 2025

Download Amazon WorkDocs product report

Download Kiteworks product report

January 2026

Also Known As

No data available

Accellion

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Delhivery

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL