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Amazon Textract vs Dialogue comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Textract
Average Rating
4.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
Intelligent Document Processing (IDP) (14th)
Dialogue
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Personalization Engines (18th)
 

Mindshare comparison

Amazon Textract and Dialogue aren’t in the same category and serve different purposes. Amazon Textract is designed for Intelligent Document Processing (IDP) and holds a mindshare of 4.9%, up 1.2% compared to last year.
Dialogue, on the other hand, focuses on Personalization Engines, holds 0.3% mindshare, up 0.2% since last year.
Intelligent Document Processing (IDP)
Personalization Engines
 

Featured Reviews

MW
Struggles with handwritten document accuracy and cost concerns persist
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I didn't get to use it extensively Amazon Textract was easy to use. The training processes were also straightforward. Despite its ease of use, I had concerns about its accuracy. The…
TM
Shows customers the right product quickly, increasing their chances of purchase
Dialogue needs to have a dedicated Magento extension. This would have made our integration much easier. I'm assuming this is something that they will develop later on. Some transparency to the actual results, meaning that it would be interesting to know that 50 percent of our customers look at product A, then product B, and this is why the system is now showing product A and B to multiple people. It would be interesting to learn things about the business from their plugin, because they collect the data, then that data is useful to make things better. Aside from their internal capabilities, by sharing information with us, we could make things better. This would be a good cycle between the two companies. I wanted the ability to do an external A/B test through Google Analytics, but they have already implemented and added this important feature to the system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Textract was easy to use."
"Dialogue's personalization capabilities offer suggestions and recommendations specifically targeted to each shopper. The buyer's experience on our site is positive because we have over 4,000 products. While browsing through the website, Dialogue shows them the right product very quickly. This makes their life easier, therefore increasing their chances of purchasing."
"The content is embedded into the page. It is a seamless recommendation and the customer doesn't know it comes from a different source."
 

Cons

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."
"Dialogue needs to have a dedicated Magento extension. This would have made our integration much easier."
"Dialogue needs to find more ways to have people engage with it. When customers' engagement is increased, it's amazing. At the moment, only about 10 percent of the traffic engages with it. We need it to be higher. If we can have more people use it in their journey, that definitely would make the general conversion rate higher."
 

Pricing and Cost Advice

Information not available
"It is expensive."
"It makes economical sense. Our customers are happy with the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
40%
Computer Software Company
8%
Government
7%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Textract?
The solution is quite expensive. There are some cheaper tools available on Google platform.
What needs improvement with Amazon Textract?
The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract ( /products/amazon-textract-reviews )...
What is your primary use case for Amazon Textract?
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I didn't get to use it extensively.
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Comparisons

 

Overview

 

Sample Customers

Cambia, Change Healthcare, ClearDATA
L'Occitane, Sabon, GA-DE, :story
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