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Alfresco vs Atlassian Confluence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
Enterprise Content Management (7th), Document Management Software (1st)
Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
 

Mindshare comparison

Alfresco and Atlassian Confluence aren’t in the same category and serve different purposes. Alfresco is designed for Enterprise Content Management and holds a mindshare of 7.8%, up 7.8% compared to last year.
Atlassian Confluence, on the other hand, focuses on Corporate Portals (Enterprise Information Portals), holds 13.0% mindshare, down 16.0% since last year.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
Alfresco7.8%
SharePoint11.3%
OpenText Content Management8.0%
Other72.9%
Enterprise Content Management
Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence13.0%
SharePoint24.3%
Liferay Digital Experience Platform16.8%
Other45.900000000000006%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

JM
Country Head Spain at Apiux
Maintaining document integrity with persistent linking and customizable workflows
Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. Clients, especially large enterprises such as banks, are concerned about document security if someone breaches the server. It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions. Also, it would be helpful if Alfresco's viewer could be easily embedded in other systems, as its integration is currently complex.
Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"You can meet your users' expected features without having Alfresco's involvement."
"Alfresco's technical support is very fast and professional."
"Document repository."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"I like the ease of use, sections, and calendar."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The most valuable features is its design documentation abilities."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"It integrates well with other Atlassian products"
"The solution offers a lot of freedom when drafting directly online."
"The initial setup is very easy."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"Copying another page and providing an option to edit everything is valuable."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
 

Cons

"Metadata, auto class, disposition log, and legal hold."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"I would like them to consider document capture functionality."
"The configuration of Alfresco is a big challenge."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"The setup process for Alfresco was complex."
"Atlassian Confluence is not really a community-friendly solution."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The way Atlassian Confluence handles tickets could be improved."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."
 

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"There is a license needed to use Atlassian Confluence."
"The issues I have with the pricing are in respect to the add-ons."
"Maybe we're only using 10% of it, but we have to pay for everything."
"This is a very expensive solution."
"There is an annual license."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Comms Service Provider
7%
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise52
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
 

Also Known As

No data available
Confluence
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management. Updated: February 2026.
882,333 professionals have used our research since 2012.