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Alfresco vs Atlassian Confluence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
Enterprise Content Management (7th), Document Management Software (1st)
Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
107
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
 

Mindshare comparison

Alfresco and Atlassian Confluence aren’t in the same category and serve different purposes. Alfresco is designed for Enterprise Content Management and holds a mindshare of 7.8%, up 7.8% compared to last year.
Atlassian Confluence, on the other hand, focuses on Corporate Portals (Enterprise Information Portals), holds 13.0% mindshare, down 16.0% since last year.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
Alfresco7.8%
SharePoint11.3%
OpenText Content Management8.0%
Other72.9%
Enterprise Content Management
Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence13.0%
SharePoint24.3%
Liferay Digital Experience Platform16.8%
Other45.900000000000006%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

JM
Country Head Spain at Apiux
Maintaining document integrity with persistent linking and customizable workflows
Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. Clients, especially large enterprises such as banks, are concerned about document security if someone breaches the server. It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions. Also, it would be helpful if Alfresco's viewer could be easily embedded in other systems, as its integration is currently complex.
Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The digitalization of workflow, forms, operations, and business processes is also significant."
"Document repository."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"You can meet your users' expected features without having Alfresco's involvement."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"Alfresco's technical support is very fast and professional."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"With respect to our experiences with Confluence, we haven't had any issues."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"The interface is good....I didn't face any issues with the scalability. It was very good."
"The scalability is enough for our use cases. It covers all our needs."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
 

Cons

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"The configuration of Alfresco is a big challenge."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"The setup process for Alfresco was complex."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"The way Atlassian Confluence handles tickets could be improved."
"The product is considered expensive."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"Licenses are quite expensive"
"In my opinion, it's worth the investment"
"When you purchase this solution you get some support."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"Maybe we're only using 10% of it, but we have to pay for everything."
"We pay $350 a month to use the solution."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
10%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
 

Also Known As

No data available
Confluence
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management. Updated: January 2026.
881,360 professionals have used our research since 2012.