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AlertSite vs SolarWinds Server and Application Monitor comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
API Monitoring Software (3rd)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (5th), Active Directory Management (8th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor1.0%
AlertSite0.6%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Proactive monitoring has improved uptime and now detects performance issues before users suffer
The user interface and configuration experience could be more modern and streamlined in some areas, especially when managing a large number of monitors or creating complex monitoring workflows. Better navigation, integration, and more intuitive customizations for the dashboard and alerts would improve the overall operational experience. Dashboard customizations and reporting flexibility represent another improvement area. More advanced visualization options and an easier way to create tailored operational dashboards would help the team analyze trends and share insights more effectively. The integration ecosystem could also be expanded further, especially for modern DevOps and cloud-native workflows. Stronger native integrations with collaboration tools, observability platforms, and CI/CD pipelines would make it easier to fit into the evolving engineering environment. It would also help to have more automation-friendly capabilities such as easier API-based configurations, management, and infrastructure as code support for monitor provisioning. That would make large-scale monitoring management more efficient for the DevOps team. From a support perspective, the experience has been generally stable, but faster turnaround times for more complex technical issues and more detailed troubleshooting guidance would be beneficial. Improved documentation and more advanced implementation best practices for enterprise-scale deployment would also help the team onboard and optimize the platform more effectively. AlertSite would benefit from continued modernizations in a few areas. The biggest improvement would be a more intuitive and modern user experience for configuring monitoring, managing alerts, and navigating dashboards, especially in larger environments with many monitored services. Stronger integrations with modern cloud-native DevOps ecosystems including better automation support, richer APIs, and easy integration with CI/CD pipelines and observability platforms would also be helpful. Another improvement area is intelligent alert management. Features such as smart alert correlations, anomaly detections, and noise reduction would help operations teams focus on the most critical incidents more effectively.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlertSite has helped improve issue detection, reduce downtime risk, and support faster troubleshooting in the production environment."
"I highly recommend AlertSite to other users."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"There are custom reports available along with the inbuilt reports."
"The alerting capabilities of AlertSite were really helpful."
"The return on investment of this solution is well witnessed in our organization because of the integration and various capabilities that it offers to interact with the upstream or downstream systems."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"SolarWinds is one of the best products on the market and if they eventually support the IBM Mainframe then it will be perfect."
"It's good at monitoring system-specific things like ports, services."
"The ROI for SolarWinds products is unmatched in the industry."
"As I mentioned in one of the other points: "Simplicity at its best"."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The most valuable feature is the Access Rights Manager."
"This feature from Solarwinds SAM helped us to monitor and alert whenever the SSL cert is going to expire on the server to avoid any downtime of the services running on the server specially on ADFS platform where we have Video conference, Webex, Office 365 and single sign-on services."
 

Cons

"I could use a few changes to the user interface."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"The user interface and configuration experience could be more modern and streamlined in some areas, especially when managing a large number of monitors or creating complex monitoring workflows."
"It is not compatible with all of the product platforms that we use."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."
"MS Azure Service and user experience monitoring is an area in which the SolarWinds tools are lacking; without a doubt, this is the Achilles heel of the Orion monitoring tools, and I am currently reviewing other vendors for Azure service monitoring tools."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"SAM's software-defined network monitoring capability is also low and could be improved."
"One area that could benefit from improvement is its performance"
 

Pricing and Cost Advice

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"We purchased the license once and had the option of selecting the number of user licenses."
"The cost is high."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"The product is expensive."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"The solution is overpriced in terms of application management."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
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Top Industries

By visitors reading reviews
Construction Company
21%
Comms Service Provider
18%
Financial Services Firm
9%
Educational Organization
7%
Educational Organization
13%
University
9%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
The experience with the pricing and licensing of AlertSite was generally reasonable for an enterprise monitoring solution, especially considering the value it provides for proactive monitoring and ...
What needs improvement with AlertSite?
The user interface and configuration experience could be more modern and streamlined in some areas, especially when managing a large number of monitors or creating complex monitoring workflows. Bet...
What is your primary use case for AlertSite?
AlertSite is primarily used for applications and website monitoring to ensure uptime and performance availability for customer-facing services and APIs. The main use cases include monitoring web ap...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about AlertSite vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.