BMC TrueSight and AlertSite compete in the monitoring solutions category, with BMC TrueSight having the upper hand in advanced event management and deeper infrastructure insights, while AlertSite wins in simplicity and user experience.
Features: BMC TrueSight stands out with its advanced event management, extensive monitoring across technologies, and integration with numerous knowledge modules for wide service coverage. AlertSite is praised for its simplicity, providing quick alerts and customizable reports, excelling particularly in web activity monitoring.
Room for Improvement: BMC TrueSight users express the need for improved deployment ease, enhanced AI, and better cloud service integration. Its resource-heavy architecture is also a noted drawback. AlertSite could improve on its documentation, UI speed, and support availability, with alert accuracy being a particular concern due to false alerts.
Ease of Deployment and Customer Service: BMC TrueSight's mainly on-premises setup complicates deployment compared to AlertSite's flexible cloud options. TrueSight's support is mixed, whereas AlertSite is seen as needing more robust 24/7 support despite simpler cloud deployment.
Pricing and ROI: BMC TrueSight is considered high-cost with complex licensing causing price escalation but valued for its comprehensive monitoring. AlertSite offers predictable pricing with fewer licensing complexities, providing better value for cost-effectiveness and quick setup.
Product | Market Share (%) |
---|---|
BMC TrueSight | 0.8% |
AlertSite | 0.2% |
Other | 99.0% |
Company Size | Count |
---|---|
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 23 |
Midsize Enterprise | 6 |
Large Enterprise | 24 |
SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.
Here are AlertSite’s 6 use cases:
AlertSite Features
AlertSite has many valuable key features. Some of the most useful ones include:
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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