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Alert Logic MDR vs Claroty Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Qualys TotalCloud boosts efficiency, reduces manual effort, decreases risk, and offers significant cost savings with a notable ROI.
Sentiment score
6.9
Organizations saw varied ROI with Alert Logic MDR, achieving high returns or underutilization impacting tangible benefits.
Sentiment score
5.7
Claroty Platform acts as insurance against vulnerabilities, offering ROI through saved labor and preemptive measures despite costly support.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
I have seen a return on investment with Alert Logic MDR as it is very secure and has improved security in the organization.
Team Lead at Target
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
As far as ROI is concerned, I think there's a huge benefit of hundreds of labor hours saved because of automated discovery and continuous inventory and faster audits and risk assessments.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
 

Customer Service

Sentiment score
7.4
Qualys TotalCloud support is praised for efficiency and staff knowledge but criticized for delays and inconsistent quality.
Sentiment score
8.7
Alert Logic MDR customer service is responsive and proactive, with mostly positive user experiences, especially during cloud migrations.
Sentiment score
7.7
Claroty Platform's customer service is praised for its expertise and efficiency, despite occasional delays in response and feature requests.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
Customer support is very responsive and proactive.
Team Lead at Target
During the four-month duration, we did not face any such issues.
Security Analyst at a consultancy with 10,001+ employees
They understand operational environments, industrial protocols, and challenges of manufacturing, which is quite helpful.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
 

Scalability Issues

Sentiment score
7.8
Qualys TotalCloud excels in scalability, efficiently supporting diverse environments and business sizes, though it may require skilled management.
Sentiment score
8.5
Alert Logic MDR offers scalable, seamless integration for expanding organizations, supporting thousands of users and accounts efficiently across environments.
Sentiment score
8.0
The Claroty Platform is scalable, supporting diverse deployments, high asset volumes, and ease of management for large organizations.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
Alert Logic MDR's scalability is highly scalable and can handle organizational growth efficiently.
Team Lead at Target
A major advantage is that this is agent-less and passive.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is highly stable with reliable support, 99.9% uptime, minimal bugs, and effective maintenance communication.
Sentiment score
8.2
Alert Logic MDR is highly stable, reliably available, and performs error-free globally across diverse environments and data centers.
Sentiment score
7.4
Claroty Platform is stable with minimal downtime, though some face configuration issues; it's scalable and ideal for industrial monitoring.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
I think Claroty Platform is a mature and scalable OT platform and it is designed for passive monitoring.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
 

Room For Improvement

Users suggest enhancing Qualys TotalCloud with clearer reports, better integration, intuitive UI, AI risk assessments, and improved documentation.
Alert Logic MDR needs improved interface, error tracing, alert customization, reporting, EDR integration, and clearer setup documentation.
Claroty Platform needs improvements in pricing, UI, integrations, AI features, documentation, and streamlined licensing to boost market appeal.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Security Analyst at a consultancy with 10,001+ employees
Alert Logic MDR could be improved by adding voice assistance when creating new configurations for the environment.
Team Lead at Target
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
 

Setup Cost

Qualys TotalCloud's pricing is high yet justified by comprehensive features and flexibility, benefiting larger enterprises seeking robust security.
Alert Logic MDR provides competitive, cost-effective pricing, accessible through AWS Marketplace, though it may be pricier for smaller organizations.
Claroty Platform's pricing is seen as expensive but valued for security features and competitive compared to Nozomi and DriveWell.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
Alert Logic MDR is one of the most cost-effective tools to use regarding pricing, setup cost, and licensing.
Team Lead at Target
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
For large enterprises with more than 10,000 assets, I think the investment could be as high as one million dollars.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
 

Valuable Features

Qualys TotalCloud offers comprehensive vulnerability detection, cloud security management, and automation with insightful dashboards for efficient threat management.
Alert Logic MDR provides 24/7 cloud-managed security with rapid response, real-time scanning, and cost-effective threat prevention using automated features.
Claroty Platform enhances security and visibility for operational technology assets with seamless integration, real-time monitoring, and threat detection.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
The alert system improved from potentially 24 hours to one hour response time.
Team Lead at Target
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
Security Analyst at a consultancy with 10,001+ employees
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
Alert Logic MDR
Ranking in Vulnerability Management
40th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (20th)
Claroty Platform
Ranking in Vulnerability Management
24th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Remote Access (9th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
 

Mindshare comparison

As of June 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.0%, up from 0.9% compared to the previous year. The mindshare of Alert Logic MDR is 0.8%, up from 0.4% compared to the previous year. The mindshare of Claroty Platform is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.0%
Claroty Platform0.7%
Alert Logic MDR0.8%
Other97.5%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Alice Walter - PeerSpot reviewer
Team Lead at Target
Cloud monitoring has reduced threats and has improved response times and team productivity
Alert Logic MDR's best features are the cloud-managed service, the cost benefit, and 24/7 monitoring. The alert system improved from potentially 24 hours to one hour response time. The benefit of not having to write custom queries has been significant.The features are very lightweight, with small installations that leave almost no footprint on systems. System resource utilization is minimal. Alert Logic MDR has positively impacted my organization through its decentralized pricing approach, which has protected against several viruses. Any virus stopped represents money saved. There is low impact on users, so they do not experience slowness on their computers when scanning. Alert Logic MDR has improved security in my organization from 50 to 65%.
TarunKumar11 - PeerSpot reviewer
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Improved industrial asset visibility has transformed risk management and compliance monitoring
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platform could benefit from simpler licensing and pricing structures. The executive dashboard can improve as well, and they can expand their third-party integration. Additionally, their predictive AI-driven recommendations can be improved. I think it does provide for very good behavior analysis through AI capabilities and risk prioritization, which is generally quite trustworthy. As the capability of AI enhances, I think it can provide for better risk recommendations. Claroty Platform can have a better and simpler licensing arrangement. Their third-party integrations can expand. They can have better executive dashboards and more AI-driven predictive risk recommendations. I would rate them an eight for these reasons. Dashboards, licensing, integrations, and AI-driven recommendations are areas for improvement. Probably one more to add is that they can have better and more enhanced automated remediation workflows.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
14%
Computer Software Company
7%
Comms Service Provider
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
8%
Manufacturing Company
15%
Energy/Utilities Company
10%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise28
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What is your experience regarding pricing and costs for Alert Logic?
Alert Logic MDR is one of the most cost-effective tools to use regarding pricing, setup cost, and licensing.
What needs improvement with Alert Logic?
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for...
What is your primary use case for Alert Logic?
Our client selected Alert Logic for the Voluntary Management model. We used it for return parameter management three ...
What needs improvement with Claroty Platform?
More modularity would be helpful for Claroty Platform to improve its competitiveness.
What is your primary use case for Claroty Platform?
We are a proposal team and normally use these products for our network security solution proposals. We propose it to ...
What advice do you have for others considering Claroty Platform?
Claroty Platform is quite professional, and I would rate it an eight out of ten.
 

Also Known As

Qualys TotalCloud with FlexScan
Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Rockwell Automation
Find out what your peers are saying about Alert Logic MDR vs. Claroty Platform and other solutions. Updated: April 2026.
899,125 professionals have used our research since 2012.