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Alert Logic MDR vs Claroty Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Users experience significant ROI with Alert Logic MDR, citing improved security, though some remain skeptical about its full value.
Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
I have seen a return on investment with Alert Logic MDR as it is very secure and has improved security in the organization.
Team Lead at Target
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
 

Customer Service

Sentiment score
8.7
Alert Logic MDR's customer service is praised for responsiveness, knowledge, and high satisfaction, especially during Azure Cloud migrations.
Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
Customer support is very responsive and proactive.
Team Lead at Target
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
I have always found Claroty's technical support to have good engineers.
VP of Products at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
8.5
Alert Logic MDR is praised for its seamless scalability and efficient integration with multiple accounts and complex environments.
Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
Alert Logic MDR's scalability is highly scalable and can handle organizational growth efficiently.
Team Lead at Target
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Senior Consultant at Payatu
 

Stability Issues

Sentiment score
8.2
Alert Logic MDR is highly reliable, managing data effectively with no downtime, rated 10/10 for stability across environments.
Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
 

Room For Improvement

Alert Logic MDR users seek improved UI, voice assistance, built-in features, smarter systems, and streamlined API and customization.
The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
Alert Logic MDR could be improved by adding voice assistance when creating new configurations for the environment.
Team Lead at Target
This should be a priority for vendors as they invest in AI-enabled solutions because AI security is a concern for everyone.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
 

Setup Cost

Enterprise users find Alert Logic MDR cost-effective, with reasonable setup and licensing, providing value through platforms like AWS Marketplace.
Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
Alert Logic MDR is one of the most cost-effective tools to use regarding pricing, setup cost, and licensing.
Team Lead at Target
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
The pricing is similar to Nozomi and DriveWell.
Security Consultant at Forcespot
 

Valuable Features

Alert Logic MDR improves security with cloud management, quick threat detection, easy setup, and 24/7 expert monitoring and alerts.
Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
The alert system improved from potentially 24 hours to one hour response time.
Team Lead at Target
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
 

Categories and Ranking

Alert Logic MDR
Ranking in Vulnerability Management
35th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (19th)
Claroty Platform
Ranking in Vulnerability Management
23rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Remote Access (9th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
 

Mindshare comparison

As of April 2026, in the Vulnerability Management category, the mindshare of Alert Logic MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Claroty Platform is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Claroty Platform0.7%
Alert Logic MDR0.6%
Other98.7%
Vulnerability Management
 

Featured Reviews

Alice Walter - PeerSpot reviewer
Team Lead at Target
Cloud monitoring has reduced threats and has improved response times and team productivity
Alert Logic MDR's best features are the cloud-managed service, the cost benefit, and 24/7 monitoring. The alert system improved from potentially 24 hours to one hour response time. The benefit of not having to write custom queries has been significant.The features are very lightweight, with small installations that leave almost no footprint on systems. System resource utilization is minimal. Alert Logic MDR has positively impacted my organization through its decentralized pricing approach, which has protected against several viruses. Any virus stopped represents money saved. There is low impact on users, so they do not experience slowness on their computers when scanning. Alert Logic MDR has improved security in my organization from 50 to 65%.
AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Manufacturing Company
15%
Energy/Utilities Company
9%
Computer Software Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Alert Logic?
Alert Logic MDR is one of the most cost-effective tools to use regarding pricing, setup cost, and licensing.
What needs improvement with Alert Logic?
Alert Logic MDR could be improved by adding voice assistance when creating new configurations for the environment.When creating an external ID, there are occasional delays.
What is your primary use case for Alert Logic?
Alert Logic MDR serves as my primary end-user and server antivirus program company-wide for all end-users. This helps protect end-users against viruses, malware, and similar threats, while also ale...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the continuous threat detection feature of the Claroty Platform, and even if it is g...
What advice do you have for others considering Claroty Platform?
I am using the Claroty Platform but not using Armis. They might be able to integrate AI into the Claroty Platform when they are creating attack vectors. I have had a very good experience with the C...
 

Also Known As

Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
No data available
 

Overview

 

Sample Customers

Information Not Available
Rockwell Automation
Find out what your peers are saying about Alert Logic MDR vs. Claroty Platform and other solutions. Updated: April 2026.
890,088 professionals have used our research since 2012.