We performed a comparison between Akamai Enterprise Application Access and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features are that it is easy to manage and it's stable."
"We create and define the permissions and configurations for the users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The solution's deployment should be made easier."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The product's support services in the French language are not free."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
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Akamai Enterprise Application Access is ranked 17th in Access Management with 3 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Akamai Enterprise Application Access is rated 9.0, while ForgeRock is rated 8.0. The top reviewer of Akamai Enterprise Application Access writes "Very scalable, convenient, and stable protection against attacks". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Akamai Enterprise Application Access is most compared with Zscaler Zero Trust Exchange, Zscaler Internet Access, Appgate SDP, Netskope and Prisma Access by Palo Alto Networks, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our Akamai Enterprise Application Access vs. ForgeRock report.
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