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Actional vs Amazon CloudWatch comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actional
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
SOA Governance (4th)
Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Log Management (19th), Cloud Monitoring Software (14th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Actional is 0.6%, up from 0.2% compared to the previous year. The mindshare of Amazon CloudWatch is 1.0%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.0%
Actional0.6%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud
Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery I would like to see better marketing. We have used this for four years. There are no deployment issues at this…
Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This tool has great scaling capabilities, i.e., no limitations."
"From a testing standpoint, ignoring license and cost issues, it's not a bad product."
"The detection is the most valuable feature."
"CloudWatch is good to use for infrastructure monitoring and workload monitoring on AWS."
"We have found the pricing to be reasonable."
"It is very easy to use; as a monitoring tool, whenever your system experiences issues, it will notify you and is directly linked to your service."
"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
"You can automate actions or use AWS functionalities like auto-scaling, where you can configure the metrics to add more nodes if the threshold is exceeded."
"It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms."
"The solution offers very detailed metrics for their services."
 

Cons

"My concern is with Automation integration."
"It's not an advanced way of monitoring."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
"It is hard to configure; it is not a straightforward tool."
"Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming; it requires an entire twenty-four hours for scanning, rather than just one hour."
"The technical support must be improved."
"Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool."
"I think the machine learning aspect of it probably does help because machine learning is not really machine learning."
 

Pricing and Cost Advice

Information not available
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"The pricing is average."
"I consider it as a medium-priced solution."
"It is a free-of-charge service."
"The price is okay for me."
"Amazon CloudWatch is a cheap solution."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"The solution is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

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What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
 

Overview

 

Sample Customers

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Find out what your peers are saying about Actional vs. Amazon CloudWatch and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.