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Acronis Cyber Protect vs Mozy Pro [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (14th), Cloud Backup (10th)
Mozy Pro [EOL]
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
it_user320190 - PeerSpot reviewer
IT Specialist at Starwood Hotels & Resorts Worldwide, Inc.
Data restoration is the most valuable feature.
If I access my documents from the mobile app, I am also able to share these documents with accounts in other apps such as email, WhatsApp, Dropbox, google drive, etc. What I'd like is to be able to share a document or folder with other Mozy accounts (users), with limits of either under the same admin domains or even with other domains.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface (UI) is easy to use."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats, providing inception into threats and how to react with them before securing, and is a great asset as a feature."
"With Acronis software it was very easy to set up, the reliability has been wonderful."
"The licensing model is very good."
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"Post-implementation, this fell to zero and boosted morale by allowing the engineers to enjoy their weekends with their families."
"The fact that I can backup my entire computer including the operating system, registry, etc., and my data drive, and optionally restore either one or more entire drives or specific files or folders, with automatic full and incremental backups scheduled nightly, is invaluable."
"I've had good experience with the Mac backup client running silently and keeping files backed up."
"The data restoration feature is the most valuable because the end user requires minimum support to recover lost data."
"The ability to kick start the service live on the users machine; I also like the graphical representations of data space."
"I was using Symantec Backup Exec, and we switched because Mozy is easier to use, and the cost is less."
 

Cons

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"Customer service can open a ticket for you, but it could be several days before you hear back from them."
"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"Restore processes fail sometimes if the file is corrupt."
"Sometimes backups become corrupted and can not be access via the Recovery Console, You can send the backups too Acronis support (Could take months depending on the size of the backup) and they will try to recover the data, however rarely do."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"Acronis Backup support could improve."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"The selection of directories and files to back up can't be managed centrally, it has to be set on each user's computer."
"Automated client deployment was not straightforward and never worked for me."
"The support staff were directed to give support on specifics and to stick to the support plan; anything out of the ordinary would be a challenge."
"The sales support is too poor and there is no point of contact, local representatives are not in positions to assist or even provide a proposal."
 

Pricing and Cost Advice

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"We pay a yearly subscription fee and the pricing is reasonable."
"The tool's subscription costs are monthly. The product's pricing is fair."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"The price of Acronis Backup could be reduced, it is expensive."
"There is a license required for this solution and it can be on a monthly basis."
"The license is a perpetual license. The cost is an area for improvement."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
EMC Mozy Pro
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
St. Johns River Water Management District
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