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Acronis Cyber Protect vs Carbonite Safe Backup comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (13th)
Carbonite Safe Backup
Ranking in Cloud Backup
29th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.2%, down from 5.3% compared to the previous year. The mindshare of Carbonite Safe Backup is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.2%
Carbonite Safe Backup0.5%
Other96.3%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
BH
Owner at Stoneridge Engineering, LLC
Continuous backup ensures data safety and seamless operation
One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool’s licensing and pricing are economical for SMB customers."
"There are cheaper backup solutions around, but they are not as straightforward to set up and to use and lack some of the features of this product."
"We have never had a backup fail because of the software."
"In my opinion, it's the best product for end-users and PCs."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"Universal Restore is valuable to us."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."
"I would recommend Carbonite to others with simple requirements. It does exactly what I need."
 

Cons

"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"It could have a better ability to manage backups over a longer period."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"More flexibility with Acronis Linux Console ability to run modules such as the Acronis Windows console; some LINUS modules are locked."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."
 

Pricing and Cost Advice

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"I find the pricing structure satisfactory, it is around $25 per year."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"It is a low-cost solution."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"The pricing is comparable to the newest solution available on the market, Altaro."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise16
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
What is your experience regarding pricing and costs for Carbonite Safe Backup?
My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.
What needs improvement with Carbonite Safe Backup?
In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...
What is your primary use case for Carbonite Safe Backup?
I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Information Not Available
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