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Acquia Digital Experience Platform (DXP) vs HCL Digital Experience comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acquia Digital Experience P...
Ranking in Digital Experience Platforms (DXP)
3rd
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
HCL Digital Experience
Ranking in Digital Experience Platforms (DXP)
12th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Digital Experience Platforms (DXP) category, the mindshare of Acquia Digital Experience Platform (DXP) is 2.4%, up from 0.6% compared to the previous year. The mindshare of HCL Digital Experience is 5.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Acquia Digital Experience Platform (DXP)2.4%
HCL Digital Experience5.0%
Other92.6%
Digital Experience Platforms (DXP)
 

Featured Reviews

reviewer2813307 - PeerSpot reviewer
Senior Developer
Hosting complex global sites has ensured reliable 24x7 delivery for worldwide audiences
The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a problem. Initially, we received really good support in various cases, but it became unsatisfying when we couldn't find clues on particular issues, repeating multiple times. That was the reason to move away at some point, or at least one of the reasons. Our customer project had to be moved from Acquia Cloud to another service, which was dictated by multiple reasons, with one being the price and another being a degrading quality of service. I wish that this quality wasn't falling down and that we would continue the partnership. I am talking mostly about Acquia Cloud and I am not quite sure if it overlaps with Acquia Digital Experience Platform (DXP) because when I see what is mentioned as DXP on Acquia's website, it seems to be a bit different kind of thing, reminding more of no-code, low-code solutions. For Drupal, I believe it is one of the best solutions you may have if you have a considerable contract with Acquia and you agree on the price.
it_user677694 - PeerSpot reviewer
Responsable Technique IT at a tech services company with 11-50 employees
It's easy to customize security access for all resources or content.
Design which contents do you want integrate to your IBM portal. Evaluate constraints for each integration and solve them by technology choices included in this product. They are a lot of solution proposed by IBM portal products Choose if you want a premise solution or a cloud solution ( 2 solutions are advantages and disadvantages)

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Acquia Digital Experience Platform (DXP) has positively impacted my organization primarily through its ease of use, making it easier to generate content and pages, especially from a marketing perspective, so entry-level people can access it and utilize it as well as advanced users, appealing to a range of people."
"Content Hub provides a centralized way to manage content."
"The best feature of Acquia is its deployment capabilities and the DX product, which recently released a new framework called DX Acquia."
"Since moving to Acquia Digital Experience Platform (DXP), we have saved approximately three times the amount of time in deployment and site creation processes."
"Acquia Digital Experience Platform (DXP) has positively impacted my organization by improving speed to market, where opening up a new country allowed us to put the content together very rapidly, reducing the time from a good three months previously down to six to eight weeks."
"Based on my experience with their services, Acquia Cloud that we have been using, or Acquia hosting, is next to a native solution for Drupal projects, making it probably one of the best hosting solutions available, even though it has its flaws and we eventually had to shift to another one."
"Every user is almost like a mini administrator, which spoke well to how they were connected globally."
"Building pages using Site Studio components was very easy, and using Acquia Digital Experience Platform (DXP) for our website and project was really great."
"Workflow to manage page and content with validation step is great and it's easy to customize security access for all resources or content."
 

Cons

"One of the improvements needed for Acquia Digital Experience Platform (DXP) involves platform sizing and pricing transparency, which is the most consistent complaint I have seen across various clients."
"One area for improvement is the way Acquia sizes their platform for customers, which can be quite ambiguous and often results in penalties after doing business."
"One area where Acquia Digital Experience Platform (DXP) can be improved is the cost structure, as it's quite an expensive solution for what it is."
"In Site Factory, the provisioning of environments can take time."
"Once the site was originally developed, it needed to be transferred onto Acquia, which was quite a task."
"The main improvement needed for Acquia Digital Experience Platform (DXP) is related to its complexity, as it is not that lightweight with a surfeit of features, requiring users to read up on all the myriad of features, and while it is a sophisticated enterprise product that necessitates that complexity, the learning curve can be a bit steep for less experienced users needing quick task completion."
"We faced loading issues, performance issues, and some kind of optimization issues on some pages."
"In terms of scalability, Acquia is not suitable for e-commerce; it's more suited for content publishing and marketing websites."
"Customer service is medium for quality and answer, low for resolving problem."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
25%
Computer Software Company
11%
Outsourcing Company
9%
Financial Services Firm
9%
Financial Services Firm
20%
Government
17%
Venture Capital & Private Equity Firm
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Acquia Digital Experience Platform (DXP)?
My experience with pricing, setup cost, and licensing was pretty seamless. It was all clear, it was very transparent, and we signed up to a three-year deal.
What needs improvement with Acquia Digital Experience Platform (DXP)?
Acquia Digital Experience Platform (DXP) can be improved by enhancing their service and support capabilities and continuing to build partnerships with strategic solution providers.
What is your primary use case for Acquia Digital Experience Platform (DXP)?
My main use case for Acquia Digital Experience Platform (DXP) is to manage our public-facing global website at both Bio-Rad and a previous company.I use Acquia Digital Experience Platform (DXP) to ...
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Also Known As

No data available
IBM Digital Experience Manager, IBM WebSphere Portal
 

Overview

 

Sample Customers

ABInBev, MARS, Bayer, and more.
Skypicker, Inventive, Factor-y S.r.l., Meander Medical Center, Intesa S.p.A., Deutsche Lufthansa AG, CinePostproduction, UnipolSai Assicurazioni S.p.A, Jyske Bank, Swiss Export Risk Insurance
Find out what your peers are saying about Adobe, Liferay, Acquia and others in Digital Experience Platforms (DXP). Updated: April 2026.
886,906 professionals have used our research since 2012.