"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"This is a straightforward solution, easy to configure."
"There are quite a lot of things that we find useful. Splunk agents are useful and good. Its UI is quite impressive."
"Our clients are easily able to modify and evolve their implementations."
"Splunk would be my choice for the presentation layer because it comes with inbuilt reports and a dashboard that you can customize."
"The flexibility of the search capability is most valuable. You can use it for more than just a basic log aggregator. It is powerful in that regard."
"The solution allows easy gathering and ingestion of the data."
"The most valuable features are how stable and easy to use Splunk is."
"The ability to ingest different log types from many different products in our environment is most valuable."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Technical support needs to be more responsive."
"Its interface could be improved."
"Its user interface for everything other than the charts can be improved. Some parts of it can be simplified a bit, such as when importing documents that have the network traffic. When you're going through the information about the network traffic, you have to have the expertise, but even if a program is supposed to be for IT support, it is good to make it user-friendly because it gets easier to train people. When something goes wrong, the more difficult a program is in terms of UI, the harder it is to fix the issue."
"Splunk is more expensive than other solutions."
"This is not really a monitoring solution."
"An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times."
"I would like to see more SIEM functionality and a better ticket tool."
"It could be more user friendly, in terms of the end-user experience."
Accedian Skylight is ranked 15th in Application Performance Management (APM) with 4 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. Accedian Skylight is rated 9.0, while Splunk is rated 8.2. The top reviewer of Accedian Skylight writes "Solves network issues quickly, saving engineering time". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, New Relic APM, PRTG Network Monitor and Netrounds, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace, IBM QRadar and Azure Monitor.
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