"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEM"
"I am satisfied with the support."
"You can use it to gather syslog messages from anything."
"Good for log collection and log management."
"The most valuable feature is the log aggregation, being able to scan through all of the logs."
"There are quite a lot of things that we find useful. Splunk agents are useful and good. Its UI is quite impressive."
"The fact that Splunk is a platform and not just a SIEM solution is a key benefit."
"It allows us to digest the information, the data, the different data streams, so we can make decisions based upon information that we receive, and it is pretty robust."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"Our two main complaints are about the difficulty of the initial setup and the licensing model."
"It could be more user friendly, in terms of the end-user experience."
"Splunk needs to be able to hold more days of data. At the moment it only holds three months of data."
"It needs a better way to export dynamic views without requiring a ton of code and user/pw."
"The configuration had a bit of a learning curve."
"Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster."
"It's difficult to set up initially, and their billing model is also a bit complicated."
"Splunk is query-based, which is not the case with most cybersecurity tools. It is based on search queries and can be difficult to use. It would be good if they can make it easier to understand how to create search queries. They can improve the knowledge base for better understanding. To create your dashboard, you need to have a search query. We have multiple firewalls in our company, and we need a dashboard for them. It would be helpful if a default firewall dashboard is included in Splunk to make monitoring easier. If a dashboard is available for a security device, the operation part will be more efficient. We won't have to follow a manual process for this."
Earn 20 points
Accedian Skylight is ranked 12th in Application Performance Management (APM) with 4 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. Accedian Skylight is rated 9.0, while Splunk is rated 8.2. The top reviewer of Accedian Skylight writes "Solves network issues quickly, saving engineering time". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, PRTG Network Monitor and Dynatrace, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace, IBM QRadar and Azure Monitor.
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