We performed a comparison between ABBYY Vantage and OpenText Intelligent Capture based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market."
"The most valuable feature of this solution is its ability to extract content from documents. It is able to identify specific fields and special characters."
"The most valuable features have been the rate of recognition and the structured documents."
"ABBYY Vantage is user-friendly...The deployment process can be done in a few minutes."
"Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. You can also use AI to accomplish medium-complex tasks."
"It's easy to use."
"Time-saving with increased levels of accuracy."
"The automated version of the vendor invoice management is great."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The generic models have a lot of areas to improve. In our experience, we are not able to get good results in the generic models. From a developer's point of view, there could be more improvement if the source code is available on a broader scope"
"The solution needs more web or cloud-based development."
"There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA."
"Could be simplified, particularly the UI."
"This solution should have better integration with RPA solutions such as Blue Prism."
"I would like to see a machine learning model to make the solution more intelligent."
"The price for trainings or certifications are on the very, very high side."
"The initial setup was relatively complex. The people who install it must be knowledgeable about what they are doing."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The setup is medium complexity."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 46 reviews while OpenText Intelligent Capture is ranked 7th in Intelligent Document Processing (IDP) with 7 reviews. ABBYY Vantage is rated 8.0, while OpenText Intelligent Capture is rated 8.2. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, HyperScience and Tungsten TotalAgility, whereas OpenText Intelligent Capture is most compared with Tungsten TotalAgility, UiPath Document Understanding, IBM Datacap, HyperScience and Hyland Brainware. See our ABBYY Vantage vs. OpenText Intelligent Capture report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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