ABBYY Vantage vs OpenText Intelligent Capture comparison

ABBYY and OpenText are both solutions in the Intelligent Document Processing (IDP) category. ABBYY is ranked #1 with an average rating of 8.4, while OpenText is ranked #5 with an average rating of 8.5. Additionally, 92% of ABBYY users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ABBYY Vantage and OpenText Intelligent Capture are competing in the field of intelligent data capture solutions. OpenText Intelligent Capture holds the upper hand due to its comprehensive features and higher long-term ROI.

Features: ABBYY Vantage offers flexible integration capabilities, advanced AI functionalities, and excellent data extraction and automation potential. OpenText Intelligent Capture provides superior accuracy in document processing, comprehensive data recognition tools, and advanced feature richness.

Room for Improvement: ABBYY Vantage could enhance its document processing accuracy, feature set richness, and potentially expand its deployment options. OpenText Intelligent Capture might benefit from simplifying its complex deployment process, enhancing user-friendliness, and reducing initial setup complexities.

Ease of Deployment and Customer Service: ABBYY Vantage is noted for straightforward deployment with rapid setup and responsive customer service. Conversely, OpenText Intelligent Capture, while offering robust customer support, involves a more complex deployment process.

Pricing and ROI: ABBYY Vantage presents a lower initial setup cost with value-for-money solutions focused on delivering strong ROI. Although OpenText Intelligent Capture requires a higher upfront investment, its advanced capabilities and data processing workflows result in significant long-term ROI.

To learn more, read our detailed ABBYY Vantage vs. OpenText Intelligent Capture Report (Updated: April 2025).

Buyer's Guide

ABBYY Vantage vs. OpenText Intelligent Capture

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Lucas Ivantes

Solutions Architect at Pipefy

Easy to use, flexible to deploy, and trains different documents easily

We resell the product. We are partners. We do not have internal uses of the product. I do not contact support. I contact a representative usually. He escalates our calls to support. I am part of the initial deployment team. The accuracy of the results produced by the solution's AI document processing is okay. It's good that it supports multi-page documents and tables. It's good that the product also has machine learning. We can enable it, and it will improve over time. Machine learning is one of the main things we use. We can train a small batch of documents from Brazil, and it can improve over time without needing to train a lot of documents. Our customers are spread out. We have tried Portuguese, Spanish, Hindi, Chinese, French, and Italian documents. We had a good experience with the languages we tried. We have used the AI extraction models mostly for invoices. The main thing is to get the process up and running quickly. On the commercial front, there are many tables. We can quickly add a document in development and build a scenario for a demo. The implementation is very quick. We have five different customers in a matter of months. Using ABBYY has helped us reduce manual data entry and free up staff for other tasks. Sometimes, the customer already has an ERP that does the extraction. We are just doing it upfront. The percentage of documents that go straight through processing has improved over time as the models get more advanced. It is the main metric we look at. ABBYY provides "straight-through" processing, in which content is automatically extracted and delivered without manual processing. The quality is good. We set the rules. If it goes through, it means that none of the rules were broken. The main problem is to get the percentage high. We apply manual reviews, too. A percentage of the requests with an error in some rules go through a manual review. We haven't had any solutions in production before. We have had backend solutions, but they were not IDP and were not comparable with ABBYY Vantage. Customers see an advantage in them. It is an extra cost. The price is justified by the ease of implementation of training different documents. If we just need one document or invoice, other products may be more cost-effective. The main thing for me is to enable the users to do the manual reviews and improve the results themselves without needing to train or do a big batch of training with the team. The sooner we can get people trained in the process, the faster we will get the results. The newer tools coming up have more natural language, AI, and large language models. ABBYY is one of the best tools I used. Overall, I rate the solution an 8 out of 10.

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Shital Funde

Managar at a computer software company with 1,001-5,000 employees

A powerful solution for custom scripting but .NET knowledge is required

Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The best feature of Automate is its ease of use, which is a major selling point."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"We have found the pricing to be very reasonable."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"The interface is simple, user-friendly, and very intuitive."

More Automate pros

"The solution has its own language that can be configured many ways and with higher accuracy than other products."

"Allows us to run through documents and extract information."

"The document preset creation feature in ABBYY Vantage has been very effective for data extraction."

"Compared to other tools, ABBYY Vantage is better because it's very user-friendly."

"The most valuable feature of ABBYY Vantage is flexibility. You are able to edit at a granular level providing good control over the process. Additionally, the brochures and guides were helpful in learning the solution."

"We are able to extract details from a PDF and put them into a CSV. It is able to extract the details that we are looking for. We have the Machine Learning feature to extract the data with respect to the position of the field."

"The advantage for ABBYY Vantage is in the visual tools to parameterize and set documents."

"I like the flexibility of the layout. For example, for the documents that we're using, this is the main feature that is very useful and makes it flexible for extraction."

More ABBYY Vantage pros

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The solution is very powerful because it allows for custom scripting."

"The automated version of the vendor invoice management is great."

Cons

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The interface could be more user-friendly and easier to navigate."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

More Automate cons

"Initially, it was good, but now, in terms of ease of implementation and accuracy, there are better competitors in the market. What we are seeing in some of the other tools isn't there in ABBYY. They have to improve it to include such features. Otherwise, it will be difficult for them to compete in the market."

"Their tutorials are not enough. They can improve the tutorials and maybe add more examples in their tutorials. Currently, if you want to learn ABBYY technology, it is very difficult. There are just a few resources, such as YouTube channels and blogs. There are not many resources for learning ABBYY."

"We would like the workflow building within this solution to be more transparent, which would allow us to model the process."

"I would like better language support for Hebrew and Arabic. They're still working on that, and we might get an update by the end of this year. There is currently no support for those two languages because they write from the right to the left side. It would be great if they could add this as soon as possible because we have customers from the Middle East and Israel."

"The accuracy changes depending on the scenario so you need to test it before committing to this solution."

"ABBYY FlexiCapture could improve the performance. We are looking for better performance because it can be a lengthy capture process and the accuracy needs to be enhanced when it comes to Arabic."

"In IRISXtract, we can have master data, and we can set the master data. There are more options for taking any data and comparing it with master data. For a project, they have a dump from SAP for validation. This feature is there in ABBYY, but it is not extensive like IRISXtract. ABBYY is capturing the data, but there are not a lot of options to validate the captured data. It would be helpful if there are more options for validating the captured data in ABBYY FlexiCapture."

"The price for trainings or certifications are on the very, very high side."

More ABBYY Vantage cons

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"The setup is medium complexity."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It comes with a package that costs approximately $20,000 USD per year."

"Once you buy the software, you just pay for the support for backend help."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

More Automate pricing and cost advice

"It is expensive as compared to UiPath. We pay for the licensing and the page count."

"You need to purchase user licenses, and you also need to purchase the license for the pages. User licenses are required for your developers to use the developer tools, and you also need to ensure that there is a pool of licenses for the business users so that they can log in and perform their activities."

"Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."

"Our company receives discounts because of our good partnership with the vendor and our vendor's partnership with ABBYY."

"We did not go with the licensed version of this solution."

"The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."

"Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."

"Our license is $6,000 and includes unlimited users for the verification station."

More ABBYY Vantage pricing and cost advice

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

12%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

What do you like most about ABBYY Vantage?

Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. Yo...

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What is your experience regarding pricing and costs for ABBYY Vantage?

I would say the pricing is in the middle. It's neither high nor low.

See all answers

What needs improvement with ABBYY Vantage?

Based on our use cases, handwritten recognition for Arabic is not supported. If they are able to add handwritten capa...

See all answers

What do you like most about OpenText Intelligent Capture?

The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.

See all answers

What needs improvement with OpenText Intelligent Capture?

The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended ...

See all answers

What is your primary use case for OpenText Intelligent Capture?

It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, fax...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 7% of the time

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UiPath Document Understanding vs ABBYY Vantage

Compared 15% of the time

Microsoft Power Automate vs ABBYY Vantage

Compared 13% of the time

HyperScience vs ABBYY Vantage

Compared 11% of the time

Tungsten TotalAgility vs ABBYY Vantage

Compared 10% of the time

IBM Datacap vs ABBYY Vantage

Compared 8% of the time

More ABBYY Vantage Competitors

UiPath Document Understanding vs OpenText Intelligent Capture

Compared 15% of the time

Tungsten TotalAgility vs OpenText Intelligent Capture

Compared 13% of the time

Amazon Textract vs OpenText Intelligent Capture

Compared 12% of the time

Hyland Brainware vs OpenText Intelligent Capture

Compared 8% of the time

HyperScience vs OpenText Intelligent Capture

Compared 7% of the time

More OpenText Intelligent Capture Competitors

Product Reports

Buyer's Guide

Automate

May 2025

Download Automate product report

Buyer's Guide

ABBYY Vantage

April 2025

Download ABBYY Vantage product report

Buyer's Guide

OpenText Intelligent Capture

April 2025

Download OpenText Intelligent Capture product report

Also Known As

HelpSystems Automate, Automate

ABBYY FlexiCapture

OpenText Captivas

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

ABBYY Vantage is an industry-leading low-code Intelligent Document Processing (IDP) platform that uses state-of-the-art AI and machine learning to automate document-centric business processes.

Businesses use Vantage to efficiently and reliably automate the manual, error-prone tasks of capturing and extracting data from documents, so they can immediately deliver accurate, process-ready content into their business systems—RPA, BPM, ERP, etc., and improve decision-making and insights. Pre-trained AI extraction models help organizations get a head start in efficiently automating document processing across various use cases and departments with 90% accuracy right from the get-go. Additionally, ABBYY's best-in-class OCR technology enables organizations to securely integrate large language models (LLMs) and generative AI through Retrieval-augmented Generation (RAG).

By utilizing ABBYY IDP organizations achieve significant efficiency gains, cost reduction and operational excellence.

Schedule your Vantage demo today

ABBYY Vantage Capabilities

Start today, with any document - Process documents of any kind—structured, semi-structured, or unstructured, and all types of data, including handwriting, barcodes, and check boxes.
Ingest documents from any source - Easily send documents from email, mobile devices, correspondence, or file repositories to Vantage for processing.
Access pre-trained models for 150+ use cases - Fast track automation with pre-trained AI models. Visit the ABBYY Marketplace to explore available models – e.g. invoices, purchase orders, W-2 forms, utility bills and many more.
Design and train extraction models - Low-code skill designer allows citizen developers to design, train, and publish AI models for any document type.
Integrate with any intelligent automation system - Out-of-the-box integration with Microsoft Power Automate, SharePoint, Blue Prism, UiPath, Automation Anywhere, and others.
Achieve 100% accuracy with HITL verification - Include manual verification in your process flow to handle exceptions and provide input to further optimize the extraction models.
Improve accuracy with continuous learning - Vantage models become more accurate over time with new document variations and human-in-the-loop review.
Monitor and analyze document processes - Track performance of deployed skills to continuously improve straight-through processing rates.

How does ABBYY Intelligent Document Processing work?

Ingest any document – structured, semi-structured and unstructured.
Vantage will automatically classify documents and assign a pre-trained AI model.
The assigned AI model will detect and extract information from the processed documents, normalize and validate the data so that it is ready to be passed on to downstream business systems.

Main use cases

Data extraction from structured, semi-structured and unstructured documents, incl. machine-readable text and handwriting. Supported document types through pre-trained AI models include insurance claims, contracts, pay slips, identity documents, invoices, purchase orders, bills of lading, delivery notes, packing lists, tax forms (1040, W-2, 1099 etc.) and more. Custom models can be trained through a low-code skill designer.
Data optimization for Generative AI through RAG. Vantage converts business documents into structured JSON files for easy integration with RAG and LLM systems like LangChain and facilitating your seamless transition to Al-driven technologies.
Conversion of SharePoint repositories into searchable, indexable text. ABBYY's AI-based OCR technology accurately converts document archives into fully searchable text for further processing.

Business processes that can be automated with ABBYY IDP

You can use Vantage to digitize, automate, and process almost any type of document. It can be especially effective for a number of use cases, including:

Customer onboarding and due diligence, including Know Your Customer (KYC).
Shipping and logistics. Automatically processing complex shipping instructions, bills of lading, freight forwarding orders, and customs clearance documentation.
Insurance claim processing. Eliminating human error and expediting the process of insurance claims.
Loan processing. Processing the “proof of” and other documents associated with loan origination.
Accounts payable automation. Expedite invoice processing, reduce manual errors and increase efficiency.

Some examples of documents ABBYY can process include:

Utility bills: Extracts the supplier’s name, statement date, customer name, and address.
Personal earning statement: ABBYY Vantage can extract data from pay stubs and help you verify an individual’s earnings and employment status.
Tax forms: Captures the data from 1040, w-2, 1099 etc. IRS forms for tax processing purposes. Includes name, amounts, filing status, and other details.
Identity documents: Extracts information from 10,000 different identity documents from 248 different regions.
Remittance: It can capture headers, footers, and in-line details from payment documents.
Arrival notice: Captures data from shipping documents, including the consignee, shipper, parties, carriers, and other relevant details.

Visit the ABBYY Marketplace to explore all available pre-trained models from ABBYY and the ABBYY partner network.

ABBYY Vantage Benefits

Optimized AI algorithms for best results at each step of the IDP process - trained neural networks, advanced machine learning, transformers and language models, natural language processing deliver consistent, reliable and accurate results.
Containerized micro-services, based on Kubernetes.
Seamless integration into any third-party system and process (BPM, RPA, ERP, etc.) through pre-built connectors or simple REST API.
Easily consumable, pre-trained document skills (AI models) fine-tuned for your industry and use case.

ABBYY

OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

OpenText

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

NHS, Carlsberg, DHL, Societe Generale, Citi bank, Deloitte, 3M, Volkswagen, Adidas, PwC Browse through our customer stories.

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Buyer's Guide

ABBYY Vantage vs. OpenText Intelligent Capture

April 2025

Free Report: ABBYY Vantage vs. OpenText Intelligent Capture

Find out what your peers are saying about ABBYY Vantage vs. OpenText Intelligent Capture and other solutions. Updated: April 2025.

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