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ABBYY Timeline vs Celonis comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ABBYY Timeline
Ranking in Process Mining
11th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (8th)
 

Mindshare comparison

As of August 2026, in the Process Mining category, the mindshare of ABBYY Timeline is 1.8%, down from 2.1% compared to the previous year. The mindshare of Celonis is 13.3%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.3%
ABBYY Timeline1.8%
Other84.9%
Process Mining
 

Featured Reviews

reviewer2093802 - PeerSpot reviewer
Senior System Engineer at Epossible
Optimizes business processes, is user-friendly and flexible
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."
"The training material is good, the information is very systematic, detailed, and comprehensive, and they have a training video for almost every single thing, which makes it easier to know how to use the tool."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"It is a very stable product, and there are no issues."
"In my opinion, it's quite an advanced tool."
"I prefer Celonis because of its user-friendliness, visualization and process comparison, spaghetti, and user reviews."
 

Cons

"There are a couple of new features available in Timeline that still need more time to mature."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"There are a few things about Celonis that need improvement."
"The cost of Celonis is not competitive when compared to similar tools on the market."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPM is not compatible with our country's cybersecurity policy."
 

Pricing and Cost Advice

Information not available
"Celonis has the highest pricing in the process mining domain."
"Once we try to scale it up, the product becomes expensive."
"Celonis is the most expensive solution in the market"
"Celonis is expensive, but it is functional."
"The solution’s pricing is high when compared to other process mining tools."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"The cost of the software for us or the client is on the higher end."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
 

Questions from the Community

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Earn 20 points
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
 

Overview

 

Sample Customers

Information Not Available
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: July 2026.
908,834 professionals have used our research since 2012.