CodeTwo Backup for Office 365 pros and cons

Name: CodeTwo Backup for Office 365
Brand: CodeTwo
Rating: 4.0 (4 reviews)

Vendor: CodeTwo

4.0 out of 5

4 reviews
100% willing to recommend

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Pros & Cons summary

CodeTwo Backup for Office 365 features valuable restore functionality, facilitating seamless migrations and ease of configuration with a setup wizard and template CSV. Targeted source porting, smooth tenant integration, and Windows Server suggestions enhance user experience. However, improvements in email signature management, cloud backup support, and documentation clarity are needed. Customer service response times also require attention to ensure timely assistance.

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Prominent pros & cons

PROS

The restore functionality is highly valuable.

Porting of targeted sources in CSV format is a beneficial feature.

Smooth integration and connection between tenants enhance the process.

Ease of configuration with a wizard simplifies setup and job creation.

The flexibility to use backups for migration to another Office 365 environment is advantageous.

CONS

There is room to improve in managing email signatures.

Efforts to modify XML files for speed and efficiency faced unclear technical aspects regarding speed adjustment parameters.

CodeTwo Backup for Office 365 should support cloud backups.

Use of Windows Server 2016 or 2019 is suggested.

Customer service and support could improve, with email responses sometimes delayed until late in the day.

CodeTwo Backup for Office 365 Pros review quotes

Nikola Uvalic

Senior IT Support Engineer at a tech services company with 51-200 employees

Nov 6, 2023

The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality.

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reviewer2348067

Modern Workplace & Systems Engineer at a tech services company with 11-50 employees

Feb 20, 2024

The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.

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reviewer2395788

It system administator at a consultancy with 1-10 employees

May 21, 2024

The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment.

Find out what your peers are saying about CodeTwo, Veeam Software, Synology and others in SaaS Backup. Updated: December 2025.

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879,371 professionals have used our research since 2012.

Muhammed Elsayed

Security Consultant at Global Brands Group (GBG)

Feb 12, 2025

Almost all the features of CodeTwo are valuable for Microsoft 365.

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CodeTwo Backup for Office 365 Cons review quotes

Nikola Uvalic

Senior IT Support Engineer at a tech services company with 51-200 employees

Nov 6, 2023

There is room to improve in managing email signatures.

Read full review

reviewer2348067

Modern Workplace & Systems Engineer at a tech services company with 11-50 employees

Feb 20, 2024

I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear.

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reviewer2395788

It system administator at a consultancy with 1-10 employees

May 21, 2024

There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019.

Find out what your peers are saying about CodeTwo, Veeam Software, Synology and others in SaaS Backup. Updated: December 2025.

DOWNLOAD NOW

879,371 professionals have used our research since 2012.

Muhammed Elsayed

Security Consultant at Global Brands Group (GBG)

Feb 12, 2025

The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond.