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CodeTwo Backup for Office 365 vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CodeTwo Backup for Office 365
Ranking in SaaS Backup
19th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Druva inSync
Ranking in SaaS Backup
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Cloud Backup (15th)
 

Mindshare comparison

As of August 2025, in the SaaS Backup category, the mindshare of CodeTwo Backup for Office 365 is 0.9%, up from 0.6% compared to the previous year. The mindshare of Druva inSync is 4.5%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Nikola Uvalic - PeerSpot reviewer
Streamlines our processes and makes everything more efficient and less prone to errors
While CodeTwo Backup for Office 365 is generally great, there is some room for improvement in integrating with Office 365's restore options. Additionally, there is room to improve in managing email signatures. If it could make handling email signatures simpler or offer more features, that would be a plus. An additional feature that could be valuable is a search functionality within Office 365 tenants for specific mailboxes or logs related to events like receiving certain emails or bounce occurrences.
Ahmad Mohammed EL-DADA - PeerSpot reviewer
Provides server-side and backend application support but needs better interface
The last update made the interface look somewhat unfamiliar to users. Data recovery was technically flawless at some point. However, an update after a merger changed things. The current procedure for data encryption is not as straightforward as before, and we're facing some challenges. Specifically, one user encrypted their data, and since they have left the company, we cannot decrypt it. This has resulted in a loss of access to that data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."
"Almost all the features of CodeTwo are valuable for Microsoft 365."
"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."
"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."
"The way they handle the backups is pretty good."
"Our customers do not need to purchase third party storage or a separate server for data backup."
"It's incredibly fast."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management."
"The recovery aspect of the solution is its most valuable feature."
"You don't need a certified administrator to manage this product."
"Druva inSync is very easy to use."
 

Cons

"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."
"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."
"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."
"There is room to improve in managing email signatures."
"To make Druva inSync better, they can implement additional DLP."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The support team generally needs to be more proactive with technical and general suggestions."
"The user quota is an area that needs to be improved."
"The product needs to improve its support."
"It would be good if bare metal backups were possible."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"The user quota is an area that needs to be improved."
 

Pricing and Cost Advice

"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."
"The pricing is good."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"The product is fairly priced, I would rate its pricing five out of ten."
"The price is quite good, It's approximately $4000.00 per user for one year."
"Once you decide to go with this product the cost can be worked out with the vendor."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"It's approximately $4000.00 per user for one year."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CodeTwo Backup for Office 365?
The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.
What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?
The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...
What needs improvement with CodeTwo Backup for Office 365?
I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...
What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...
 

Also Known As

No data available
inSync
 

Overview

 

Sample Customers

Information Not Available
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about CodeTwo Backup for Office 365 vs. Druva inSync and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.