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CodeTwo Backup for Office 365 vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CodeTwo Backup for Office 365
Ranking in SaaS Backup
18th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of CodeTwo Backup for Office 365 is 1.1%, up from 0.9% compared to the previous year. The mindshare of Commvault Cloud is 5.7%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud5.7%
CodeTwo Backup for Office 3651.1%
Other93.2%
SaaS Backup
 

Featured Reviews

ME
Security Consultant at Global Brands Group (GBG)
Incremental backup simplifies content recovery with beneficial features for email and file services
Almost all the features are valuable for Microsoft 365, specifically signatures and backup for email services and files for Microsoft. It is a full module suitable for any organization. The incremental backup feature is beneficial as it allows me to restore any imaging and filing with just a few clicks, simplifying content recovery after errors occur.
Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."
"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."
"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."
"Almost all the features of CodeTwo are valuable for Microsoft 365."
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"Integration with Active Directory and the Azure platform make it a complete solution."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs, particularly with the backup and restore."
"The solution is scalable."
"It's a software-based solution so we just need a license to expand it."
"IntelliSnap and file system backups are valuable features."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
 

Cons

"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."
"There is room to improve in managing email signatures."
"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."
"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."
"Mostly controls, visibility, cost allocation."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"The solution requires improvement with its connection and bandwidth."
"The product is expensive."
"The deployment process should be simplified because it is not something that just anybody can do."
"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."
 

Pricing and Cost Advice

"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."
"I rate the product’s pricing a seven out of ten."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."
"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."
"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?
The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...
What needs improvement with CodeTwo Backup for Office 365?
I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...
What is your primary use case for CodeTwo Backup for Office 365?
I was a partner for customer management, and I used CodeTwo Backup for Office 365 to manage backup solutions for my organization.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about CodeTwo Backup for Office 365 vs. Commvault Cloud and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.