Citrix Web App and API Protection Reviews

What is our primary use case?

We use Citrix Web APP API Protection as a Firewall solution. Many ransomware attacks are happening and it is important to protect your entire data center. 

How has it helped my organization?

Citrix Web App API Protection allows you to enable a blocking mode. The hackers who choose to upload any unwanted data on your application, Citrix Web App will date it. A notification will be sent to you and your administrator, and that notification will include the IP address that is trying to upload some unwanted data to your application. Now you can identify and can block it, or you can block that application from that particular space in a particular country. We blocked that application for particular countries. We send the report to the government and they checked everything. And after a few months, we reviewed the policy.

What needs improvement?

Citrix Web App and API Protection could improve in the area of licensing.Some customers have an enterprise license and some customers have an advanced license.  If you have an enterprise and advanced license, the Web Application Server, will not work. If you want to upgrade or if you want to use that Web Application Firewall, you have to have a premium license. I think they should enable the feature for an advanced license because small customers, cannot buy the premium license, which is a little bit expensive for them.

For how long have I used the solution?

I have been working with Citrix Web App and API Protection for the past three years. 

What do I think about the stability of the solution?

The stability of the Citrix Web App and API Protection is excellent.

What do I think about the scalability of the solution?

The scalability is not a problem.

How are customer service and support?

Technical support is good when you are not able to find the Citrix documentation. They have a good resource for the Web Application Firewall. 

How would you rate customer service and support?

Positive

What was our ROI?

Citrix Web App and API Protection are definitely worth the money. You are protecting your entire application as well as your data center. If you are investing in your Web Application Firewall and API Protection, it's worth it.

What's my experience with pricing, setup cost, and licensing?

The setup is very easy. The only thing is you need to understand the backend application functionality. Whether it's IES based, or whether it is some other vendors and what kind of database and authentication method they are using. This kind of information you should know before implementing the Citrix Web App and API Protection. When talking about pricing and licensing, Citrix Web App and API Protection are in the middle.

What other advice do I have?

I would rate Citrix Web App and API Protection an eight out of ten.

Which deployment model are you using for this solution?

On-premises