NetScaler Reviews

Citrix Web App serves as a valuable solution for enhancing security in IT, particularly within API environments. This aspect is crucial for ensuring security.

I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers.

I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable.

I have been using Citrix Web App for the past five years. 

I would rate it 9 out of 10.

I would rate the scalability 8 out of 10. 

I have interacted with them only once and they respond well.

I am familiar with Citrix, and I acknowledge that it is a good solution. Generally, our customers also prefer it. While I recognize other options as a good solution, personally, I have a preference for Citrix. It is easier for me to work with Citrix, and this preference is based on my experience.

I did not encounter any difficulties during the installation process. I don't recall the exact duration, but it might have taken around two hours in total.

There are ten individuals in our team in Turkey, including engineers and specialists.

In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten.

I would recommend it for other users and rate it 8 out of 10. 

We are using the solution for SSL offloading and load balancing.

The configuration for the solution's web application firewall is complicated. It requires technical knowledge. They should improve the process.

We have been using the solution for almost 12 years.

The solution is stable.

I rate the solution's scalability an eight. We have 8000 solution users in our organization.

The solution's technical support is good.

In comparison with Azure and Cisco products, Citrix is a stable solution.

The solution's initial setup process is easy.

The solution is expensive compared to Azure. We purchased its three-year license model.

The solution needs enhancement from a security standpoint. I rate it an eight out of ten.

We're using NetScaler for compression and optimization features.

Most of the functions are user-friendly and great. We also have mobile features that are simple but effective.

There are some drawbacks, such as using EUG for certain configurations. It could definitely be improved. Moreover, compression features could be better since it uses too much CPU and is not very effective.

In terms of additional functionality, the capture feature could be improved to make it easier to use, and schedules could also be better for me.

I have been using this solution for eight years. 

There are nine users in our organization using this solution. It is a stable solution within this capacity. Sometimes we faced bugs, but in general, it hasn't affected the general usage.

If you use the latest version, it is quite a scalable solution. I would rate the scalability of NetScaler an eight out of ten. 

We've had poor experiences with customer support partners in the past two years. If some company changes, it's a bad thing. The customer support is not good for us. It is not helpful as well as have very slow response time. 

The initial setup is actually very simple.

Overall, I would rate the solution an eight out of ten. I would definitely recommend using the solution.

My organization uses Citrix ADM mainly for optimization and content delivery so that the desktops and applications can be delivered to the users without compromising security.

When it comes to virtual machines, latency is the only concern we have. The most impressive thing about Citrix ADM is that we don't encounter latency.

Citrix ADM needs to improve its additional features and reduce the communication ports. It should be directly integrated with the hybrid cloud environment. Currently, we use Windows Connect Now. If Citrix ADM collaborates with Microsoft Azure, we can directly deploy from AWS or the Azure console.

I would like to add serverless computing to Citrix ADM. For example, if we separate Citrix Cloud Connector, the legacy environment is still required. We need different servers for Citrix hosts, VDA, Delivery Controller, and StoreFront.

All these components can be combined into a larger single server unit. So, instead of getting ten servers for the same configuration, we can get a single server for two or three configurations. Reducing the number of servers will definitely reduce the cost.

We need to buy or rent servers to use Citrix as a product. From a customer’s perspective, even if Citrix does not reduce its cost, these improvements can help us reduce our expenses.

I have been using Citrix ADM for the past five years.

Compared to Kubernetes and Docker, Citrix ADM’s stability is good. However, I do not think Citrix ADM will survive much longer in the market.

I believe that Citrix ADM is a scalable solution. We have around three lakh employees domestically; my whole organization runs on Citrix ADM. There might be more users in our global branches.

Citrix support is good. One issue I faced with the support was that the support personnel did things we already knew. It would be helpful if Citrix could provide some extended support.

The initial setup is neither easy nor difficult. There are a set of rules and regulations and a set of suites. The installation of each component in a suite depends on the specific requirements and the components used.

I don’t see it as a difficulty. It is just a process that we have to perform. As an administrator, it is very simple to deploy and make it available to the users, no matter the requirement.

Citrix ADM is worth its price since there are not many options available for us within our project.

Citrix ADM costs us approximately $5000 per month.

We have services on Citrix Cloud as well as the on-premise environment. I do not see any job vacancies or job postings related to Citrix ADM recently, as opposed to one or one and a half years ago.

There is an issue regarding the cost associated with Citrix ADM and the users who use it. The user experience and the content we are delivering make a huge difference. Serverless computing is already on the way. I do not see much future for Citrix ADM. Citrix might be deploying cloud connectors, but I don’t see much difference.

I would definitely suggest Citrix ADM to people. The end users are not much affected by Citrix ADM. My organization is in partnership with Citrix ADM. I rate Citrix ADM an eight out of ten.

Our organization uses Citrix NetScaler for application load balancing, global server load balancing, and web application firewall. We also use its gateway feature for remote connectivity.

The web application firewall is one feature I found valuable in the solution.

I feel that Citrix NetScaler's customer support needs to improve. Basically, I want the customer support team to be more customer friendly.

I have been using Citrix NetScaler for more than ten years. Presently. I am using the latest version of the solution.

Citrix NetScaler is amazing when it comes to the stability it provides to its users. So, if we just configure the solution and leave it as it is, it can run for years without needing maintenance work. We never got into any trouble with the solution. Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. In our organization, more than 1000 people are using the solution. Since most of the services are already delivered by Citrix ADC, the solution is being used 24/7 by the people in our organization.

Previously, we had contacted the solution's technical support team a couple of times. The technical support team was responsive and willing to help us whenever we contacted them. I rate the solution's technical support team a seven out of ten.

Neutral

The solution's initial setup process was straightforward. The solution's deployment process probably took around two to three days.

The department process is simple since one just needs to get the device, connect it to their network, and make the required configurations.

Only a network administrator from the network operations team is required to deploy and maintain the solution.

The solution's implementation process was carried out with the help of a reseller.

Using the solution, I have seen a return on investment.

The solution offers subscription-based licenses. Price-wise, I feel that the solution is a little bit expensive. But it is really worth the money.

I would tell those planning to use the solution that it is worth the money. Overall, I rate the solution an eight out of ten.

Citrix ADC is deployed on our VMware cluster. We use Citrix ADC for Virtual Virtual Desktop Infrastructure(VDI), load balancing, and SSL offloading.

The most valuable feature of Citrix ADC is its ease of use.

Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit.

I have been using Citrix ADC for approximately three years.

The stability of Citrix ADC is not working well. We have one cluster of firewalls and the firewall can switch from active mode to standby mode, but in active mode, Citrix is not recognizing the ARP or MAC address. When the ARP lease timer ends it is working properly again.

We have approximately 10,000 users using Citrix ADC.

The main IT and network security departments are using this solution the most.

I wrote many emails about the lease ARP timer problem we were facing to Citrix, but they did not respond to my question.

I have previously used F5 BIG-IP. Citrix is more user-friendly and scalable for engineers for doing configuring. The dashboards and interface are better in Citrix ADC than F5 BIG-IP.

I found Citrix ADC the better solution.

The initial setup of Citrix ADC is easy. I have been doing it for many years.

We have 10 network engineers that do the configuration and maintenance of Citrix ADC.

F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive.

Citrix ADC is scalable.

I recommend Citrix ADC to all of my friends and engineers.

I rate Citrix ADC a nine out of ten.

We provide services to our customers related to Citrix ADC.

The reverse proxy for virtual apps and desktops, along with load balancing, stands out as the most valuable feature. The flexibility in configuration options is impressive.

I just hope they don't change the name again. It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler. When I first started working with NetScaler, it seemed a bit complex. However, with experience, I've come to appreciate its user-friendly nature, especially when you know your way around it.

I have been working with it for three years now.

I would rate its stability capabilities eight out of ten.

It offers exceptional scalability. I would rate it ten out of ten.

I've only reached out to tech support once, and they swiftly resolved my issue. I would rate it nine out of ten.

Positive

I would rate the initial setup eight out of ten.

For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten. However, if you're exploring the full range of NetScaler's capabilities, my rating would drop to four out of ten.

Overall, I would rate it eight out of ten.

We provide the solution to customers on their premises. We use Citrix to provide their network infrastructure for their business solutions. We have an automated scenario implemented where we can deploy architectures with an automation script.

We have good customer support. And since we've been working on the solution for the last five years, it's intuitive to us, and we can provide new solutions, applications, and implementations.

One of the most glitchy things in NetScaler comes whenever they upgrade something. Their upgrades are not very backward compatible, and sometimes they mess up, and we'd have to speak to someone. Also, Citrix is limiting their support for the load balancer to their legacy customers only. They are not providing the services to new customers or clients. Citrix is changing its business model.

We also need more things on a DNS-based system. For some of the new DNS, the features that can be included would be good.

Moreover, the solution should be more user-friendly. If one implements it once, they will get all the dos and don'ts. But first-time users would not know. And the documentation has limits and gaps. First-time users need to go to the support team and get their expertise to get it done.

We have a setup that's been running for the past six years.

I rate the solution's stability a six-and-a-half out of ten. Sometimes, we face issues with upgrading time.

I rate the solution's scalability an eight out of ten.

Since we use quite a lot of electricity, we don't just scale up. We also scale down when we don't need it for cost-effectiveness. With scalability, we are not facing any issues, and the solution works quite well.

We have more than 2,500 individual customers daily. That is the smallest customer base we have on this solution.

I rate the initial setup a six-point five or seven out of ten because it was difficult. Because we have lots of experience already on this product, we understand how to work with it. But people purchasing it and trying to implement it for the first time would need support from the support team. If first-time users mandatorily need support, it's not user-friendly.

Because we have automatic implementations enabled, the solution takes half a day to deploy. But it will take longer for new users. If I were doing a POC, I would probably take three to four business days to deploy the solution.

The deployment process is all automated. We prepare our environment using Ansible scripts.

I rate the pricing an eight out of ten since it is expensive. The pricing can be a problem for smaller businesses.

There is a separate cost grade for the kind of support you get.

I suggest everyone does their own POC because everyone has their requirements. They should do their research and see what fits better for them.

I rate Citrix Web App and API Protection a seven-and-a-half out of ten.

I use the solution for its access gateway and endpoint management features to balance services.

The solution's most valuable features are low latency, reverse proxy, content switching, and access gateway.

We face challenges with the solution's firmware upgrades frequently. They should improve this particular area. 

I have been using the solution for nine years.

I rate the solution's stability as an eight. 

It is a very scalable solution. 

The solution's technical support team is good.

The solution's initial setup was straightforward. The deployment takes only a few hours. I rate the process a ten out of ten.

It is an enterprise solution. Thus, its costs are reasonable.

I recommend the solution to others and rate it as a ten. 

With Citrix ADM, one can manage NetScaler and ADC. One can also gather data on remote users, especially information on their bandwidth and the resources they use.

Feature, wise, one of the things that I use is the SSL dashboard to make sure my certificates are up-to-date on my NetScalers. So, it's very handy.

Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version. At the moment, I can't explain it in detail since I don't utilize the Microapps or StyleBooks in the solution, even though both are available in the cloud version. However, they are not available in the on-premise version. So, I use the on-premise version.

I have experience with Citrix ADM for twenty years. I am a reseller and a partner of Citrix.

It's a virtual appliance, and once it's up and running, it just runs. So, it is a stable product.

Just one solution can handle thousands of users and hundreds of ADCs. So, it is a very convenient tool to use.

Currently, the support team is experiencing a shortage of staff, making it difficult for users to reach someone knowledgeable.

The solution's initial setup was very easy. If ten means super easy, I rate it only an eight on a rating bar.

I would recommend those planning to use the solution, especially if they use or have ADCs or NetScalers in their environment. There are a lot of people who don't use the solution when they should.

There's still a lot of scope for growth and many features that can be added to the solution. Also, I'm unfamiliar with some of the features, so I can't speak on all of them now. Overall, I rate the solution an eight out of ten.