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Akamai App and API Protector vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (8th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (5th), Web Application Firewall (WAF) (14th)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Deepesh  Singh - PeerSpot reviewer
Bot Manager and different features to manage threats
As a product, it has good capabilities, including professional support. However, it's risky for us to rely on AI for real-time traffic management. We use in-house analytics but avoid automatic actions due to their high impact. For example, I live in a developing country. Everyone has different types of phones, apps, and everything else. So, if someone is using a legacy phone, that is still a use case here. If AI decides that this is an end-of-life phone or end-of-life Android operating system, it starts blocking that traffic. We may potentially lose millions or probably thousands and hundreds of thousands of hits per second. Everything is all about how well we serve payments because we're into payments. So, AI is used for analytics but not for real-time decisions. We can't afford to block traffic based on AI models due to the variety of devices and operating systems our users have.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall experience with Cloudflare is positive, with a rating of eight out of ten."
"I get a lot of value from Cloudflare's API because it enables you to build a separate environment inside the solution. You can create a domain for performing test requests before you move to the production environment and connect various domains."
"The DDoS protection is the most valuable aspect of the solution."
"Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"
"What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool."
"The attacker won't have details since my public IP is anonymous. It offers us good privacy."
"It is a stable solution. I rate the stability a ten out of ten...I rate the scalability a ten out of ten."
"The most valuable feature of Cloudflare is the GUI. You are able to control the solution very well through the interface. There is a lot of functionality that is embedded in the service."
"The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature."
"The product is user-friendly."
"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."
"The features are powerful and better than F5."
"It is scalable for DDoS."
"Traffic filtering and WAF are valuable."
"I like that the charges are all based on usage and labor costs. For the time that we spend onboarding almost 252020 FQDN, Akamai charges us only for the traffic usage, but it's only charging us for the labor costs for onboarding."
"Features like scalability and uptime are most effective."
"Content Redirection and SSO integration with Citrix XenApp/XenDesktop. The GUI was wonderful."
"Its customer support service is good."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"The solution is very stable."
"The solution can scale."
 

Cons

"It would be beneficial for us if Cloudflare could offer a scrubbing solution. This would involve taking a snapshot of my website and keeping it live during a DDoS attack, ensuring uninterrupted service for our users. DDoS attacks are typically short in duration, and having Cloudflare maintain the site's availability from its secure network would enhance the overall user experience. I would appreciate it if Cloudflare could consider implementing this feature. Many organizations already utilize similar capabilities in their CDN platforms, where a static snapshot of the web page is displayed during DDoS attacks. In terms of features, Cloudflare needs to enhance its resilience and stay more focused on adopting new technologies. For instance, solutions like F5 XC Box, Access Solution, and Distributed Cloud Solution have impressive features, and Cloudflare should strive to match and exceed those capabilities. There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features. Cloudflare should prioritize enhancements in areas such as behavioral DDoS and protection against SQL injection attacks, considering the prevalent trend of public exposure to the internet for business reasons. Overall, Cloudflare needs to invest more in advancing its feature set."
"It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration."
"I think the APIs are a little bit hard for us to work with. The APIs could be more open so that we could integrate better with our SolarWinds or our monitoring solution."
"The solution could work at being less expensive. It costs a lot to use it."
"The integration of LLMs on the dashboard is something that is needed in the tool."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"The analytics, basically the dashboard, doesn't have much to it."
"Although I think it's quite good, it doesn't provide me with all the features I would expect to have if I were using Imperva."
"The product should provide a secure NTP."
"In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved."
"One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them."
"The custom rules must be improved."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare."
"Customer support has room for improvement."
"They are already very flexible, but room for improvement is there. Reports generation could be better and should be improved."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"The interface could be improved, some customers struggle with that."
"The WAF component needs to be simplified so that it is easier to use."
"In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it."
"The SLB could be better, and they should improve it."
"The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though."
"I would like to enhance the solution's bot protection features."
"There are some features which are missing.​"
 

Pricing and Cost Advice

"I think the pricing is competitive. I think as far as licensing is concerned it's pretty straightforward because it's based on domain. It's just that sometimes domains could be tricky with some customers."
"When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"Cloudflare's pricing is not much higher and is good for middle-level organizations."
"The product's pricing is cheap."
"That is one of the great features. I was able to access the majority of the features and services for free."
"The product's pricing is minimal compared to other products."
"The price of the solution is expensive."
"Akamai Web Application Protector is an expensive product."
"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."
"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."
"The product is expensive, but it is worth the money."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"It's more expensive than others, but the ROI is good for large-scale infrastructure."
"The solution is expensive."
"Our licensing fees including technical support are approximately $3,500 USD."
"The solution is expensive compared to one of its competitors."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"Price-wise, I feel that the solution is a little bit expensive."
"The licensing costs for this solution vary depending on which model is being used."
"For partners, NetScaler is not as expensive price-wise versus F5."
"I do not have any experience with the pricing of the product."
"We have all the features and functions of Citrix because we have a premium license."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
5%
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: July 2025.
862,624 professionals have used our research since 2012.