Sales Manager at Dataworld Computer Center
Reseller
Top 10
Great reliability, good quality, and fast technical support
Pros and Cons
  • "The solution scales extremely well."
  • "The initial setup can be complex."

What is most valuable?

The hyperconverged infrastructure is one of the most valuable aspects of the solution. Within the additional platform and then having the HyperFlex, the new solution of Cisco, it's actually quite advanced already. They are fast with the idea of not using storage and using HCI or hyperconverged infrastructure. Technically, I've been checking everybody's products and they are all very similar. The advantage of Cisco is it can install different platforms of virtualization software. It can install Hyper-V or it can also install VMware, for example - things we are using already and then it can work the IOPS that we provide. That's another thing.

The stability has been great. It's a quality product.

The solution scales extremely well. 

Technical support is fast.

What needs improvement?

They need to provide lower prices. It is pricey in comparison with other vendors - including Nutanix, or VxRail of EMC. They are quite expensive due to the fabric interconnect, the FI, that they have. The other vendors don't have those fabric interconnects while Cisco requires the fabric interconnect. 

The initial setup can be complex. 

We'd like to see a backup solution included in the product in the future. 

For how long have I used the solution?

I've been using the solution for two years already.

What do I think about the stability of the solution?

I have a really high opinion of Cisco since I've been selling Cisco for quite some time and I have deployed it a lot. So far, the stability and the quality are really, really good. I have no issues with the stability and quality of Cisco. 

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What do I think about the scalability of the solution?

It's actually one of the HCIs that I consider to have a greater potential for expansion. The scalability of Cisco is better than the others.

How are customer service and support?

Technical support is great They are very fast and responsive. 

How was the initial setup?

In comparison with other solutions, it's quite complex to set up due to the fabric interconnects with it. That said, I'm used to it. However, if you're going to compare it with other setups, and other vendors don't have those things. I understand that Cisco's servers need those for server profiles, and the others don't have those advantages. Still, if we do a direct comparison with other vendors, that would be the disadvantage as it's an additional cost in comparison with the pure network that you would connect with the hyperconverged infrastructure such as Nutanix, PowerFlex, VxRail, or SimpliVity of HP. That's the disadvantage of Cisco.

Only one person is required to handle any maintenance responsibilities.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive when compared to other options, although their technology is better. 

You do need to pay a yearly licensing fee. How much depends upon how many are using it. I'm not sure how much in dollars, however, in pesos, it's around, if I'm 3 million to 5 million. Everything is included under on licensing fee. there are no extra costs. 

What other advice do I have?

We use a variety of different versions of the solution. It depends. 

I'd advise new users to study the product. It needs, really, a knowledge of the product. I really highly recommend Cisco due to its stability and scalability, and also the performance of the equipment. It's got great quality. 

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Manager, Core Engineering at a comms service provider with 1,001-5,000 employees
Real User
Top 10
A total solution that is responsive and reliable once set up
Pros and Cons
  • "Support is very responsive."
  • "The initial setup can be complex."

What is our primary use case?

We deployed HyperFlex for our website services, as well as we put our F5 on it. Basically, we use it for some applications, some better features.

What is most valuable?

The main value is it brings the total solution, so you don't need to worry about storage and also networking. It brings to you an all-in-one option. The good side is you don't need to worry about it. 

Support is very responsive.

What needs improvement?

If you need to expand, scalability is an issue. Overall, you can just call Cisco and then they will help you to fix everything.

The storage could be better. If you want to expand the storage, sometimes you need to expand the memory at the same time. This could be cumbersome or pricey.

The initial setup can be complex. 

For how long have I used the solution?

I've used the solution since 2019.

What do I think about the stability of the solution?

In terms of stability, during the setup, there are a lot of issues, however, it's not really related to HyperFlex. It might be hardware issues. However, once fixed, you don't need to do any maintenance except upgrades. Once it's fixed, it is very smooth.

What do I think about the scalability of the solution?

The scalability could be better. It doesn't have a big impact.

We have our customers using the solution. We have about one million customers. 

How are customer service and support?

Support has been good. 

Every time we raise a case to Cisco, whenever there's an upgrade, if there are some tricks or some stuff that we do not understand, then they will probably come and help us fix the issue.

How would you rate customer service and support?

Neutral

How was the initial setup?

It's a little bit difficult to set up the solution. It's not exactly straightforward. 

We've maintained it by ourselves. That said, for sure, if we need a support, then we would ask Cisco to help. In terms of maintenance, we have an external backup solution, so the backup is not quite related. For upgrades and updates, it's not quite frequent and it's not very complicated.

What's my experience with pricing, setup cost, and licensing?

I do not handle any aspects of licensing. 

I don't have a solid figure. For the production part, I pass it to our operation team to continue the license purchase. However, for the lab, I maintain it. For the lab, I spent around $70,000 to $100,000 CAD per year for licensing and maintaining it.

What other advice do I have?

I'm a customer. 

If the system is going to be a scalable product or scalable application, I would not recommend it to others. However, if it's more scalable deployment, then HyperFlex is a good solution. If it's a large-scale deployment, it is better to go for another option that can separate the storage, et cetera.

For our environment, I'd rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cisco HyperFlex HX-Series
January 2023
Learn what your peers think about Cisco HyperFlex HX-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
670,400 professionals have used our research since 2012.
Senior Technical Consultant at Hitachi Systems, Ltd.
Real User
Top 10
Very scalable, very secure, and good performance, but needs better pricing and a SaaS-based version
Pros and Cons
  • "It is very scalable. It is also very secure. Cisco's security portfolio is integrated with it, which makes it secure. It is a platform-based device. Its performance is also fairly good in comparison to any other solution."
  • "If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product. Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors."

What is most valuable?

It is very scalable. It is also very secure. Cisco's security portfolio is integrated with it, which makes it secure.

It is a platform-based device. Its performance is also fairly good in comparison to any other solution.

What needs improvement?

If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product.

Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors.

For how long have I used the solution?

I have been using this solution for the last two years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How was the initial setup?

I don't set it up, but based on the information that I have from my customers, it is not difficult to set it up. It is easy to set up, but it is not easier than a SaaS-based product. Our customers buy only its latest version.

What's my experience with pricing, setup cost, and licensing?

Its price is high. Cisco needs to work on the pricing model for this product. Nutanix or VMware are cheaper products, and they provide almost the same functionality. Its price is a big road blocker when we are working with an end customer, and Nutanix and VMware are in competition. If they can reduce its price, it is actually a better choice for customers.

What other advice do I have?

The OEMs from Nutanix, VMware, and Cisco have more or less the same features and functionality. The only thing that is missing in this solution is that it doesn't have a SaaS-based version. I would definitely recommend this solution for customers who are looking for an appliance-based product. Cisco HyperFlex is the best appliance-based product. It is better than Nutanix, even though Nutanix is more cost-effective than Cisco.

I would rate Cisco HyperFlex HX-Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Devendra-Singh - PeerSpot reviewer
Assistant Manager at a financial services firm with 10,001+ employees
Real User
Top 5
Robust, integrates well, and scalable
Pros and Cons
  • "The most valuable feature of Cisco HyperFlex HX-Series is the integration with everything in a much smoother, such as in physical and virtual environments. VMware NSX is a simpler solution but, Cisco HyperFlex HX-Series is more robust compared to VMware NSX."
  • "Cisco HyperFlex HX-Series could improve by having the documents be more readily available and the support could be more flexible."

What is our primary use case?

We needed a complete solution with a software-defined data center. We use Cisco HyperFlex HX-Series, VMware, and Application Centric Infrastructure(ACI) with micro-segmentation and application latency.

What is most valuable?

The most valuable feature of Cisco HyperFlex HX-Series is the integration with everything in a much smoother, such as in physical and virtual environments. VMware NSX is a simpler solution but, Cisco HyperFlex HX-Series is more robust compared to VMware NSX. 

What needs improvement?

Cisco HyperFlex HX-Series could improve by having the documents be more readily available and the support could be more flexible.

For how long have I used the solution?

I have been using Cisco HyperFlex HX-Series for approximately one year.

What do I think about the stability of the solution?

Cisco HyperFlex HX-Series is stable. However, this solution has a lot of dependencies, and if there is a single point of failure the solution will be impacted.

What do I think about the scalability of the solution?

The scalability of HyperFlex HX-Series is good. Once you implement the solution, the integration is smooth.

We have approximately 1,000 users using this solution in my organization.

How are customer service and support?

I have contacted the support for Cisco HyperFlex HX-Series and whenever we log a call they were resolved. However, the time it took was long, it could be faster.

How was the initial setup?

Cisco HyperFlex HX-Series is difficult to implement. It took us approximately 60 days to complete the setup.

What about the implementation team?

We documented what we were going to require for the setup and we had a partner do it for us. Internally we do not have the implementation skills required to complete the process for Cisco HyperFlex HX-Series. However, we do have the skill set for managing all the applications.

The maintenance of Cisco HyperFlex HX-Series is minimal.

What was our ROI?

The return on investment has been good.

What's my experience with pricing, setup cost, and licensing?

There is a 30 percent additional premium that all the companies are charging for Cisco HyperFlex HX-Series because of the lack of chips and bottlenecks in the market. The cost of the solution is high right now.

We have a process to pick the five-year standard license which we do not have any additional costs.

What other advice do I have?

My advice to others is if you have VMware, then you should choose Cisco or HP rather than going with Dell.

I choose Cisco HyperFlex HX-Series because of the seamless integration which I was interested in. It is a complete solution for proper software-defined data centers with hardware, software, and everything else.

I rate Cisco HyperFlex HX-Series an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Infrastructure Integration Analyst at a government with 10,001+ employees
Real User
Top 5
Provides flexibility, scalability, performance and availability; prevents need for disaster recovery
Pros and Cons
  • "Stretch cluster allows us to warranty a service for the customer."
  • "There are sometimes issues with memory failure."

What is our primary use case?

Our primary goal is to have a solution that enables us to have 100% uptime between two sites. That's why we're using HyperFlex. It has a very critical application. We are a government organization with around 15,000 users although that can go up to 25,000 in peak times. I'm an infrastructure integration analyst.

What is most valuable?

I like the stretch cluster, it's a feature that allows us to warranty a service for the customer that has to be 100% uptime. That aside, the solution also has flexibility, scalability, performance and availability. The main objective for us is DRA, Disaster Recovery Avoidance. We don't want to go into disaster recovery so our aim is for 100% avoidance. The hardware might not be perfect but Cisco is very proactive with their support. 

What needs improvement?

There are sometimes issues with memory failure. I'd also like to be notified when new documentation comes out, it would make things easier. I think the cost is an issue given that it's so much cheaper to use cloud based solutions these days. I don't know whether HyperFlex can compete with that. There can sometimes be issues if you change your mind on something and want to move things around. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

It's a stable solution. 

What do I think about the scalability of the solution?

This is a scalable product. 

How are customer service and technical support?

Every time I have a problem I contact the HyperFlex team and they solve it. 

How was the initial setup?

Implementation requires having a roadmap and steps in place. If you have that, it's pretty straightforward because you know exactly where you need to input your specific information from your own environment. Maintenance is not very demanding, we have five people who can deal with that, but it wouldn't take up more than 10% of their time on any one day. Once it's up and running, it's stable. 

Which other solutions did I evaluate?

We are evaluating VMware Hybrid Solution and HPE SV signatures. HPE has very good hardware, but they don't have a good software defined solution. There are so many screens and sometimes it's a burden for us on the tech side. 

What other advice do I have?

I think any business could use HyperFlex, it's a good solution for big or small business.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Md Shahnewaj Hossain - PeerSpot reviewer
Senior Deputy Director of IT at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Offers very good data protection and provides effective system uptime availability
Pros and Cons
  • "Offers very good data protection and provides system uptime availability effectively."
  • "Lacks some integration and documentation could be improved."

What is our primary use case?

We are partners and integrators of HyperFlex and I am a company deputy director of IT.

How has it helped my organization?

HyperFlex has benefited us because there are no storage requirements and it requires less from the server and services in general. 

What is most valuable?

This solution offers very good data protection and also provides system uptime availability more effectively than the majority of other servers. It can calculate the multiple failures that give better uptime on the nodes. It provides good performance. 

What needs improvement?

Every node has a storage controller VM that checks identity and I think that should be eliminated in order to optimize the resource utilized. I'd like to see the ability to integrate with HPE because SimpliVity has some backup-live features which are useful for us. Finally, some improvement to the documentation would be helpful.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Cisco HyperFlex is stable. We faced some issues because it has single dependency on the caching base, and when that goes down it all goes down. It has only happened once. That aside, it's a stellar solution.

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The customer support is very good. 

How was the initial setup?

The implementation isn't too complex but there are some requirements, including pre-deployment which requires a lot of documentation and security such as security management, secured data, VM and the like. We used a local partner to assist with deployment. We have a team of six that were involved in the implementation and with data center maintenance.

What's my experience with pricing, setup cost, and licensing?

We have a three-year license with Cisco and it's a reasonable price. 

Which other solutions did I evaluate?

We had previously used converged networks and when we decided to move to a hyper-converged infrastructure we evaluated several solutions including Dell EMC and HPE SimpliVity. We checked several criteria including financial, features, technical issues, and availability. We found that the HyperFlex performance gave us added benefits so we went with that.

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
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Kalpesh Savaliya - PeerSpot reviewer
Asst. Manager IT at APM Terminals, Inc.
Real User
Top 5Leaderboard
Easy to set up and support is fine, although installing the prerequisites takes a long time
Pros and Cons
  • "The initial setup is easy."
  • "The initial setup could be faster, due to the prerequisites."

What is our primary use case?

We are using this product for our on-premises terminal operating system.

What needs improvement?

The initial setup could be faster, due to the prerequisites.

Having a small infrastructure that includes Nexus and fabric interconnects is costly, which is something that should be improved.

For how long have I used the solution?

I have been working with Cisco HyperFlex HX-Series for between two and three years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

This solution is scalable, although only the IT staff uses it. Normal users don't rely on this product. We are deploying it for all of the terminals but it is not clear whether we will expand our usage because we are using different products, as well.

How are customer service and support?

The Cisco technical support is fine. We haven't had any problems.

I would rate the technical support a three or four out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have also used Cisco UCS. This product is okay; it is not much different but provides some automation functionality. For example, automatic deployment.

I have not used any other hyperconverged solutions.

How was the initial setup?

The initial setup is easy. It takes a long time to install and configure the prerequisites but testing it is quick enough. That takes one or two hours.

I would rate this initial setup a three or four out of five.

What about the implementation team?

We deployed this product in-house.

We have a centralized team for technical support and the deployment of products, such as this one. The team is not dedicated to HyperFlex.

What's my experience with pricing, setup cost, and licensing?

There is a recurring cost for the VMware license and the HyperFlex licenses.

What other advice do I have?

As we are still evaluating this product, I am not at the stage where I can recommend it to others. We are evaluating and considering the impact of the recurring cost.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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System Engineer at a tech services company with 51-200 employees
MSP
Top 10
Well integrated, easy learning curve, highly dependable
Pros and Cons
  • "The solution is easy to use and to learn. It is well integrated with VMware."
  • "This solution is lacking in replication and backup abilities that I would like to see in a future release similar to HPE SimpliVity."

What is our primary use case?

We use the solution as a host environment for applications and also for VDI.

What is most valuable?

The solution is easy to use and to learn. It is well integrated with VMware. 

Additionally, the solution is flexible, we have projects in a few sectors such as the environmental and oil industries. It has been working well overall.

What needs improvement?

This solution is lacking in replication and backup abilities that I would like to see in a future release similar to HPE SimpliVity.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable, it has been able to perform all the tasks we have used it for. It is very reliable.

What do I think about the scalability of the solution?

The solution is scalable and it is easy to expand in storage and other areas, such as if you want to increase the nodes it is very simple. We currently have approximately 3000 users using the solution.

How are customer service and technical support?

We have never had an issue that would need their support.

Which solution did I use previously and why did I switch?

I have used HPE SimpliVity previously and it had some other features that this solution does not have that are useful.

How was the initial setup?

The initial setup was straightforward, the solution does a lot of the configuration by itself. The installation should take approximately a few hours if you have all the prerequisites in place.

What about the implementation team?

We did the implementation ourselves and we have two network engineers doing the deployments and maintenance of the solution.

What other advice do I have?

We have plans to keep using the solution in the future. We have one standard traditional environment and also hyper-converged with Cisco. We are planning to add more hardware to increase capacity because we are almost at full capacity now. We are going to increase the infrastructure due to the ramping up of operations.

If you want a reliable solution then I would advise choosing this one.

I rate Cisco HyperFlex HX-Series an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Cisco HyperFlex HX-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2023
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Buyer's Guide
Download our free Cisco HyperFlex HX-Series Report and get advice and tips from experienced pros sharing their opinions.