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Devendra-Singh - PeerSpot reviewer
Assistant Manager at a financial services firm with 10,001+ employees
Real User
Robust, integrates well, and scalable
Pros and Cons
  • "The most valuable feature of Cisco HyperFlex HX-Series is the integration with everything in a much smoother, such as in physical and virtual environments. VMware NSX is a simpler solution but, Cisco HyperFlex HX-Series is more robust compared to VMware NSX."
  • "Cisco HyperFlex HX-Series could improve by having the documents be more readily available and the support could be more flexible."

What is our primary use case?

We needed a complete solution with a software-defined data center. We use Cisco HyperFlex HX-Series, VMware, and Application Centric Infrastructure(ACI) with micro-segmentation and application latency.

What is most valuable?

The most valuable feature of Cisco HyperFlex HX-Series is the integration with everything in a much smoother, such as in physical and virtual environments. VMware NSX is a simpler solution but, Cisco HyperFlex HX-Series is more robust compared to VMware NSX. 

What needs improvement?

Cisco HyperFlex HX-Series could improve by having the documents be more readily available and the support could be more flexible.

For how long have I used the solution?

I have been using Cisco HyperFlex HX-Series for approximately one year.

Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
September 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.

What do I think about the stability of the solution?

Cisco HyperFlex HX-Series is stable. However, this solution has a lot of dependencies, and if there is a single point of failure the solution will be impacted.

What do I think about the scalability of the solution?

The scalability of HyperFlex HX-Series is good. Once you implement the solution, the integration is smooth.

We have approximately 1,000 users using this solution in my organization.

How are customer service and support?

I have contacted the support for Cisco HyperFlex HX-Series and whenever we log a call they were resolved. However, the time it took was long, it could be faster.

How was the initial setup?

Cisco HyperFlex HX-Series is difficult to implement. It took us approximately 60 days to complete the setup.

What about the implementation team?

We documented what we were going to require for the setup and we had a partner do it for us. Internally we do not have the implementation skills required to complete the process for Cisco HyperFlex HX-Series. However, we do have the skill set for managing all the applications.

The maintenance of Cisco HyperFlex HX-Series is minimal.

What was our ROI?

The return on investment has been good.

What's my experience with pricing, setup cost, and licensing?

There is a 30 percent additional premium that all the companies are charging for Cisco HyperFlex HX-Series because of the lack of chips and bottlenecks in the market. The cost of the solution is high right now.

We have a process to pick the five-year standard license which we do not have any additional costs.

What other advice do I have?

My advice to others is if you have VMware, then you should choose Cisco or HP rather than going with Dell.

I choose Cisco HyperFlex HX-Series because of the seamless integration which I was interested in. It is a complete solution for proper software-defined data centers with hardware, software, and everything else.

I rate Cisco HyperFlex HX-Series an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Md Shahnewaj Hossain - PeerSpot reviewer
Senior Deputy Director of IT at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Offers very good data protection and provides effective system uptime availability
Pros and Cons
  • "Offers very good data protection and provides system uptime availability effectively."
  • "Lacks some integration and documentation could be improved."

What is our primary use case?

We are partners and integrators of HyperFlex and I am a company Deputy Operative Director of IT.

How has it helped my organization?

HyperFlex has benefited us because there are no additional storage requirements and it requires less effort from the server and services in general. 

What is most valuable?

This solution offers very good data protection and also provides system uptime availability more effectively than the majority of other servers. It can calculate the multiple failures that give better uptime on the nodes. It provides good performance. HyperFlex has great scalability opportunity. 

What needs improvement?

Every node has a storage controller VM that checks identity and I think that should be eliminated in order to optimize the resource utilized. I'd like to see the ability to integrate with HPE because SimpliVity has some backup-live features which are useful for us. Finally, some improvement to the documentation would be helpful. Expecting some improvements in restore point and failover mechanism. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Cisco HyperFlex is stable. We faced some issues because it has single dependency on the caching disk, and when that goes down it all goes down. It has only happened once. That aside, it's a stellar solution.

What do I think about the scalability of the solution?

The solution is robustly scalable

How are customer service and support?

The customer support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation isn't too complex but there are some requirements, including pre-deployment which requires a lot of documentation and security such as security management, secured data, VM and the like. We used a local partner to assist with deployment. We have a team of six that were involved in the implementation and with data center maintenance.

What about the implementation team?

We partnered with a SI team and our in-house team also worked equally.  

What was our ROI?

Organization can achieve a good value of ROI. It depends on organization to organization and also based on purposes. 

What's my experience with pricing, setup cost, and licensing?

We have a three-year license with Cisco and it's a reasonable price. 

Which other solutions did I evaluate?

We had previously used converged networks and when we decided to move to a hyper-converged infrastructure we evaluated several solutions including Dell EMC and HPE SimpliVity. We checked several criteria including financial, features, technical issues, and availability. We found that the HyperFlex performance gave us added benefits so we went with that.

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Integrator
PeerSpot user
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
September 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.
Software Developer at FNB South Africa
Real User
Integration with the ACI network is very easy but it's difficult to integrate with other vendors
Pros and Cons
  • "It's very easy to integrate with the ACI network."
  • "Lacks easy integration with other vendors."

What is our primary use case?

Our primary use case of HyperFlex is for storage. We are customers of Cisco. 

What is most valuable?

The integration to the network is a great thing. It's very easy to integrate with the ACI network which is Cisco's new network topology. It improves the accessibility of the data on HyperFlex, on their storage. It's similar to V-Storage on VMware and it integrates very well with the network.

What needs improvement?

I'd like to see easier integration with other vendors. For example, it wasn't that easy to integrate with VMware initially but eventually it worked. Ideally, I'd like to see the option of integrating with those devices on cloud, to use storage from our on-prem in a bucket in the cloud. We haven't yet seen any documentation regarding that. We need to find a way to share resources between on-prem and cloud.

For how long have I used the solution?

We've had this solution implemented for five years. 

What do I think about the stability of the solution?

Initially, HyperFlex wasn't so stable but from the last update, it's been very stable.

What do I think about the scalability of the solution?

The solution is very scalable. 

How was the initial setup?

The initial setup is not so straightforward, but as soon as it's set up, it's easy to integrate with other things. We generally deploy in-house with some assistance from Cisco. When we initially implemented, the deployment took a while because it was new to us, and new to the market. In particular, the integration to VMware wasn't easy, but since then, it has been very smooth. The entire company uses this solution.

What other advice do I have?

I would recommend this product, I think it's a good device to use. It's not for medium-sized businesses, more for enterprise-level. The integration with VMware is fairly easy and smooth nowadays; it's fairly stable and scalable. It's a good product to try out. 

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BhaveshParmar - PeerSpot reviewer
IT Head at Intercraft
Real User
High performance, scalable, but repeated error not resolved
Pros and Cons
  • "The most valuable feature of Cisco HyperFlex HX-Series is its performance."
  • "I have been receiving a memory overflow message every day when I use the solution."

What is most valuable?

The most valuable feature of Cisco HyperFlex HX-Series is its performance.

What needs improvement?

I have been receiving a memory overflow message every day when I use the solution. 

This memory overflow error is a cosmetic error. Over the last three years, I have been talking with Cisco to remove this error. Cisco and VMware should cross-check and troubleshoot this issue to come to a solution. They should remove it as soon as possible.

For how long have I used the solution?

I have been using Cisco HyperFlex HX-Series for approximately three years.

What do I think about the stability of the solution?

The solution is stable. However, we have had a memory overflow error, that has not to be resolved but it is only a cosmetic error. 

What do I think about the scalability of the solution?

The scalability of the Cisco HyperFlex HX-Series has been very good for what we are using it for in the current project.

We have approximately 400 users using this solution.

We do not plan to increase usage at least for the next six months.

How are customer service and support?

We have not had a good experience with the support. They were not very helpful with the cosmetic error we were receiving.

Which solution did I use previously and why did I switch?

I have used other solutions previously, such as Nutanix. I find that Cisco HyperFlex HX-Series is better than Nutanix. Cisco products have better performance overall.

How was the initial setup?

I did not face any problems in the implementation.

What about the implementation team?

We had a partner do the implementation of the solution. I was not happy with the partner because they have not resolved the error message we have been receiving from Cisco after months of conversations.

The partner support could improve.

All of our maintenance is handled by our partner.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use this solution.

What other advice do I have?

I rate Cisco HyperFlex HX-Series a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Integration Analyst at a government with 10,001+ employees
Real User
Provides flexibility, scalability, performance and availability; prevents need for disaster recovery
Pros and Cons
  • "Stretch cluster allows us to warranty a service for the customer."
  • "There are sometimes issues with memory failure."

What is our primary use case?

Our primary goal is to have a solution that enables us to have 100% uptime between two sites. That's why we're using HyperFlex. It has a very critical application. We are a government organization with around 15,000 users although that can go up to 25,000 in peak times. I'm an infrastructure integration analyst.

What is most valuable?

I like the stretch cluster, it's a feature that allows us to warranty a service for the customer that has to be 100% uptime. That aside, the solution also has flexibility, scalability, performance and availability. The main objective for us is DRA, Disaster Recovery Avoidance. We don't want to go into disaster recovery so our aim is for 100% avoidance. The hardware might not be perfect but Cisco is very proactive with their support. 

What needs improvement?

There are sometimes issues with memory failure. I'd also like to be notified when new documentation comes out, it would make things easier. I think the cost is an issue given that it's so much cheaper to use cloud based solutions these days. I don't know whether HyperFlex can compete with that. There can sometimes be issues if you change your mind on something and want to move things around. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

It's a stable solution. 

What do I think about the scalability of the solution?

This is a scalable product. 

How are customer service and technical support?

Every time I have a problem I contact the HyperFlex team and they solve it. 

How was the initial setup?

Implementation requires having a roadmap and steps in place. If you have that, it's pretty straightforward because you know exactly where you need to input your specific information from your own environment. Maintenance is not very demanding, we have five people who can deal with that, but it wouldn't take up more than 10% of their time on any one day. Once it's up and running, it's stable. 

Which other solutions did I evaluate?

We are evaluating VMware Hybrid Solution and HPE SV signatures. HPE has very good hardware, but they don't have a good software defined solution. There are so many screens and sometimes it's a burden for us on the tech side. 

What other advice do I have?

I think any business could use HyperFlex, it's a good solution for big or small business.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ashok Braganza - PeerSpot reviewer
IT Consultant at moj
Real User
Top 20
Helpful in hosting applications, but some features are missing, and the interface is not good
Pros and Cons
  • "It is helpful as a backup solution."
  • "Does not support the stretch cluster, and the interface is not good."

What is our primary use case?

We use this solution as Active-Active and to host some of our applications. Compared to Nutanix, it is not as good. Cisco HyperFlex HX-Series is not a matured HCI solution. If something goes wrong with Nutanix, we use Cisco HyperFlex HX-Series, so we at least have half of our systems running. It is helpful as a backup solution.

What needs improvement?

A lot needs to be improved. Cisco HyperFlex HX-Series does not support the stretch cluster, and the interface is not good. Features are missing, and it does not support VMware Seven.

For how long have I used the solution?

We have been using this solution for about three years, and I believe we are using version 4.5. It is deployed on-premises.

What do I think about the stability of the solution?

It is not a stable solution.

What do I think about the scalability of the solution?

We have about 10,000 users. Maintenance is okay, but the hardware failure is too much, and sometimes memory is lost.

How are customer service and support?

The support is okay but unprofessional.

How was the initial setup?

The initial setup was complicated, and we had to struggle a lot. The switches, such as WAN switches, LAN switches, Nexus, and all those areas, are perfect. But when it comes to HCI, it is not a good solution. So we completed deployment with Cisco support.

What other advice do I have?

I rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sales Manager at Dataworld Computer Center
Reseller
Great reliability, good quality, and fast technical support
Pros and Cons
  • "The solution scales extremely well."
  • "The initial setup can be complex."

What is most valuable?

The hyperconverged infrastructure is one of the most valuable aspects of the solution. Within the additional platform and then having the HyperFlex, the new solution of Cisco, it's actually quite advanced already. They are fast with the idea of not using storage and using HCI or hyperconverged infrastructure. Technically, I've been checking everybody's products and they are all very similar. The advantage of Cisco is it can install different platforms of virtualization software. It can install Hyper-V or it can also install VMware, for example - things we are using already and then it can work the IOPS that we provide. That's another thing.

The stability has been great. It's a quality product.

The solution scales extremely well. 

Technical support is fast.

What needs improvement?

They need to provide lower prices. It is pricey in comparison with other vendors - including Nutanix, or VxRail of EMC. They are quite expensive due to the fabric interconnect, the FI, that they have. The other vendors don't have those fabric interconnects while Cisco requires the fabric interconnect. 

The initial setup can be complex. 

We'd like to see a backup solution included in the product in the future. 

For how long have I used the solution?

I've been using the solution for two years already.

What do I think about the stability of the solution?

I have a really high opinion of Cisco since I've been selling Cisco for quite some time and I have deployed it a lot. So far, the stability and the quality are really, really good. I have no issues with the stability and quality of Cisco. 

What do I think about the scalability of the solution?

It's actually one of the HCIs that I consider to have a greater potential for expansion. The scalability of Cisco is better than the others.

How are customer service and support?

Technical support is great They are very fast and responsive. 

How was the initial setup?

In comparison with other solutions, it's quite complex to set up due to the fabric interconnects with it. That said, I'm used to it. However, if you're going to compare it with other setups, and other vendors don't have those things. I understand that Cisco's servers need those for server profiles, and the others don't have those advantages. Still, if we do a direct comparison with other vendors, that would be the disadvantage as it's an additional cost in comparison with the pure network that you would connect with the hyperconverged infrastructure such as Nutanix, PowerFlex, VxRail, or SimpliVity of HP. That's the disadvantage of Cisco.

Only one person is required to handle any maintenance responsibilities.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive when compared to other options, although their technology is better. 

You do need to pay a yearly licensing fee. How much depends upon how many are using it. I'm not sure how much in dollars, however, in pesos, it's around, if I'm 3 million to 5 million. Everything is included under on licensing fee. there are no extra costs. 

What other advice do I have?

We use a variety of different versions of the solution. It depends. 

I'd advise new users to study the product. It needs, really, a knowledge of the product. I really highly recommend Cisco due to its stability and scalability, and also the performance of the equipment. It's got great quality. 

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1390341 - PeerSpot reviewer
IT Infrastructure Engineer at a government with 5,001-10,000 employees
Real User
Top 20
Usable, scalable, and easy to set up
Pros and Cons
  • "I find the usability very valuable."
  • "You have to get the same servers with the same storage; they need to be identical. However, in vSAN or in VMware we don't have to do that. We can just add storage and manage it in the same server."

What is our primary use case?

Cisco HyperFlex HX-Series is essential to our vSAN solution; it's integrated.

What is most valuable?

I find the usability very valuable.

What needs improvement?

You have to get the same servers with the same storage; they need to be identical. However, in vSAN or in VMware we don't have to do that. We can just add storage and manage it in the same server.

In the next release, I would like to see more integration with VMware. I would also like to see more automation with other Cisco products so that we could have one dashboard for all Cisco products.

For how long have I used the solution?

We've been using Cisco HyperFlex HX-Series this year.

What do I think about the scalability of the solution?

The scalability of Cisco HyperFlex HX-Series is good.

We currently have 1,000 to, maybe, 10,000 users.

How are customer service and support?

I have found the technical support to be very good.

How was the initial setup?

The initial setup is straightforward. I think it took two to three hours maximum to set up.

We have two engineers and one manager for deployment and maintenance.

What about the implementation team?

We used a system integrator consultant for the implementation.

What's my experience with pricing, setup cost, and licensing?

There is no additional licensing cost other than the cost for each part.

What other advice do I have?

I recommend Cisco HyperFlex HX-Series and would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco HyperFlex HX-Series [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free Cisco HyperFlex HX-Series [EOL] Report and get advice and tips from experienced pros sharing their opinions.