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Helped 899,125 peers since 2012

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Chatter mindshare

As of June 2026, the mindshare of Chatter in the Enterprise Social Software category stands at 2.7%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Chatter2.7%
Slack Business - Enterprise9.6%
Microsoft Teams6.9%
Other80.8%
Enterprise Social Software

PeerResearch reports based on Chatter reviews

TypeTitleDate
CategoryEnterprise Social SoftwareJun 11, 2026Download
ProductReviews, tips, and advice from real usersJun 11, 2026Download
ComparisonChatter vs Slack Business - EnterpriseJun 11, 2026Download
ComparisonChatter vs Microsoft TeamsJun 11, 2026Download
ComparisonChatter vs Atlassian ConfluenceJun 11, 2026Download
Suggested products
TitleRatingMindshareRecommending
Atlassian Confluence4.16.6%90%109 interviewsAdd to research
Microsoft Teams4.16.9%95%178 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

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Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise16
By visitors reading reviews

Top industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
15%
Manufacturing Company
13%
Comms Service Provider
13%
University
6%
Outsourcing Company
6%
Transportation Company
6%
Healthcare Company
4%
Performing Arts
4%
Media Company
2%
Non Profit
2%
Consumer Goods Company
2%
Retailer
2%
Computer Software Company
2%
Government
2%
Insurance Company
2%
Marketing Services Firm
2%

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Chatter customers

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Chatter Reviews Summary
Author infoRatingReview Summary
Salesforce Senior Cloud Consultant at a tech services company with 11-50 employees4.0I find Chatter excellent for contextual collaboration, connecting distributed teams, and reducing email. While setup is easy and support is great, it needs dedicated community management for adoption and could improve live communication features found in tools like Slack.
Senior Vice President, Digital Innovations at a non-tech company with 51-200 employees2.5I found the conversation function valuable for breaking down silos, but its rigid structure, high storage costs, poor search, and scalability limits mean I wouldn't select this non-customizable solution again.
Senior Salesforce Consultant at a tech services company with 10,001+ employees3.0As a consultant, I use Salesforce for project communication, finding "Follow a Record" valuable. I suggest adding video uploads with thumbnails. Technical support is okay but slow to implement changes. I advise maximizing out-of-the-box features for best performance.
Senior Salesforce.com Engineer at a tech vendor with 51-200 employees4.0I've used Chatter for four years, appreciating its groups, custom actions, and knowledge base for sales team collaboration. It's stable, scalable, and easy to set up. My main request is for UI invites on opportunity records.
Product Expert at a tech services company with 51-200 employees3.5I found Chatter good for community engagement and information exchange, but its document storage and user experience need improvement. Setup was easy, but it's expensive, requiring strong change management.
Marketing Manager at a tech vendor with 201-500 employees4.5I experienced a highly valuable solution for instant internal communication and search, with excellent support and high ROI. Setup was straightforward, though some faced desktop download issues.
Director of Operations at a tech consulting company with 51-200 employees4.0No summary available
Director of Operations at a tech consulting company with 51-200 employees4.0No summary available