BIC Platform vs Pega Platform comparison

GBTEC Software AG and Pega are both solutions in the Business Process Management (BPM) category. GBTEC Software AG is ranked #28 with an average rating of 8.0, while Pega is ranked #5 with an average rating of 8.2. GBTEC Software AG holds a 1.4% mindshare in BPM, compared to Pega’s 5.4% mindshare. Additionally, 100% of GBTEC Software AG users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

BIC Platform

Read 4 BIC Platform reviews

1,046 Views
264 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

4,533 Views
1,752 Comparison Views

91% willing to recommend

BIC Platform

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and BIC Platform are competitive tools in the business automation sector. Pega Platform has the upper hand for enterprises with complex operational needs due to its robust automation capabilities.

Features: Pega Platform is noted for its powerful automation, comprehensive analytics, and integrated AI tools. BIC Platform excels in process modeling, easy process documentation, and audit capabilities.

Room for Improvement: Pega's deployment complexity could be streamlined, its initial cost reduced, and user interface simplified for non-technical users. BIC Platform could enhance its customization options, integration capabilities, and expand its functionalities to cater to more complex needs.

Ease of Deployment and Customer Service: Pega Platform is complex to deploy but offers extensive customer support. BIC Platform provides a more straightforward deployment process and efficient customer service, aiding quicker user adaptation.

Pricing and ROI: Pega Platform involves higher upfront costs but offers long-term ROI through its extensive automation features. BIC Platform is more cost-effective initially, promising quicker ROI due to lower setup costs and immediate usability.

To learn more, read our detailed BIC Platform vs. Pega Platform Report (Updated: June 2025).

Buyer's Guide

BIC Platform vs. Pega Platform

June 2025

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Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

28th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Process Design (18th)

Pega Platform

Ranking in Business Process Management (BPM)

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.2% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer2229045

Systems Administrator at a legal firm with 10,001+ employees

Provides good stability, but they should add a feature for enterprise architecture

We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The central dictionary is a valuable feature."

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"The product is easy to use."

"The solution has very helpful technical support."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"Pega's technical support team is very helpful and I would rate them ten out of ten."

"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."

"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

More Pega Platform pros

Cons

"There's an issue with the current manual that they're working on."

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"The solution could improve its connectivity to other systems."

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."

"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

"They need to support the solution better, at this time the company does not have enough support."

"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."

"Its implementation in the public sector was a bit complex."

"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."

"Robotics could improve, as my learning curve in robotics has been challenging."

"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

More Pega Platform cons

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"Scalability-wise, it is an expensive product."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The pricing is pretty good, compared to other similar products."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"I would rate the product's pricing a six out of ten."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

12%

Retailer

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

See all answers

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

See all answers

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Compared 12% of the time

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Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Business Process Design

June 2025

Download BIC Platform product report

Buyer's Guide

Pega Platform

June 2025

Download Pega Platform product report

Also Known As

BIC Cloud BPM, BIC Platform

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

GBTEC Software AG

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

BIC Platform vs. Pega Platform

June 2025

Free Report: BIC Platform vs. Pega Platform

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