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Microsoft Entra ID Logo

Microsoft Entra ID pros and cons

Vendor: Microsoft
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Entra ID enhances security with multifactor authentication, conditional access, and integration capabilities with Microsoft 365, which are highly valued by organizations to protect user identities and sensitive data.
Entra ID provides reliable single sign-on functionality, facilitating seamless access across multiple applications and platforms, reducing the need for multiple passwords and improving user experience.
The scalability of Microsoft Entra ID allows it to effectively support businesses of various sizes, from small companies to large enterprises, facilitating growth and managing user identity across different environments.
Microsoft Entra ID demonstrates exceptional integration capabilities with Azure and other Microsoft services, ensuring a unified identity management system that simplifies authentication processes and enhances productivity.
Organizations appreciate the security posture improvements provided by Microsoft Entra ID, as it aids in defending against cyber threats, including token theft and nation-state attacks, ensuring secure access to applications and resources.

CONS

Microsoft Entra ID requires improved technical support and faster response times as current support can be slow and bureaucratic.
Microsoft Entra ID suffers from frequent outages which can significantly impact business operations relying on cloud services.
Granularity in Azure Conditional Access policies needs enhancement to effectively manage user and application permissions.
Synchronization between local Active Directory and Azure Active Directory is inadequate and needs refinement for faster and more reliable performance.
The complexity of licensing and pricing models for Microsoft Entra ID is a concern, necessitating clearer and more cost-effective solutions.
 

Microsoft Entra ID Pros review quotes

JS
Director General
Oct 28, 2018
The most valuable feature is the factor identification. I find that it is natural integration, and it is just a natural step. I do not need to do anything else.
JM
Senior Analyst - IT Development at a tech company with 10,001+ employees
Oct 28, 2018
It is a very straightforward implementation.
JO
Principle consultant at Active Data Consulting Services Pty Ltd
Oct 28, 2018
The centralized management feature is very valuable.
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,174 professionals have used our research since 2012.
KM
Senior Consultant - Owner with 1-10 employees
Nov 11, 2018
The self-password reset if it's enabled and configured properly, really helps a company be able to reset rather than getting IT involved.
SeniorTe5a6e - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
Nov 11, 2018
We have not had any formal issues with scalability.
Reviewer394 - PeerSpot reviewer
Cloud Consultant at a tech vendor with 11-50 employees
Nov 12, 2018
The most beneficial feature would be the effectiveness of having a hybrid set-up.
EP
Senior Technical Consultant at The Instillery
Nov 20, 2018
When logging on to Azure AD it's pretty quick.
it_user623721 - PeerSpot reviewer
Consultant with 10,001+ employees
Nov 12, 2018
It's very easy to run and it's part of their ecosystem and I don't think it's going anywhere anytime soon.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Nov 12, 2018
It is a really nice tool and we have a license for the more complex model.
JR
Enterprise Security Architect at Energir
Feb 27, 2019
Improved user experience with SSO logins.
 

Microsoft Entra ID Cons review quotes

JS
Director General
Oct 28, 2018
I think there is room for improvement with actually discussing, and advertising Microsoft as a an authenticator. Many people just get confused and use Google, and I think if Microsoft would make more of an effort to penetrate the market, that would be key.
JM
Senior Analyst - IT Development at a tech company with 10,001+ employees
Oct 28, 2018
The licensing cost is a bit prohibitive.
JO
Principle consultant at Active Data Consulting Services Pty Ltd
Oct 28, 2018
A nice feature that is not currently present, would be if they had some visualization tools.
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,174 professionals have used our research since 2012.
KM
Senior Consultant - Owner with 1-10 employees
Nov 11, 2018
Documentation I think is always the worst part with what Azure's doing right now across the board.
SeniorTe5a6e - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
Nov 11, 2018
There are issues using it with ADFS.
Reviewer394 - PeerSpot reviewer
Cloud Consultant at a tech vendor with 11-50 employees
Nov 12, 2018
Initially, we wanted to exclude specific users from MSA. So, we had a condition policy, which forces MSA for all the users. So we wanted to exclude users who are using an NPS extension. So it was not listed, as a NPS extension was not listed outside an application, in actual, so, we go back and were not able to exclude users using NPS extension from MSA. So that was one limitation that we found and we had to work around that.
EP
Senior Technical Consultant at The Instillery
Nov 20, 2018
At first, it was a bit challenging to come up with a workaround that would get authentication to work.
it_user623721 - PeerSpot reviewer
Consultant with 10,001+ employees
Nov 12, 2018
To look at more documentation, engineering, or an open standard would be nice.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Nov 12, 2018
Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it.
JR
Enterprise Security Architect at Energir
Feb 27, 2019
Role-based access controls.