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Microsoft Entra ID pros and cons

Vendor: Microsoft
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Single sign-on is praised for providing users access to multiple applications without needing multiple credentials, increasing efficiency and user satisfaction.
The multi-factor authentication feature enhances security by requiring additional verification beyond passwords.
Microsoft Entra ID excels in centralized identity management, providing a comprehensive platform for managing identities and access effectively.
Integration capabilities with third-party applications and other Microsoft services are highly valued, offering flexibility and extensibility.
Conditional access policies allow detailed control over user access, contributing significantly to security and compliance.

CONS

Microsoft Entra ID lacks sufficient integration with third-party applications, limiting its usability compared to other providers.
Documentation is often outdated and lacks clarity, making it difficult for users to understand features and updates.
Technical support is inconsistent, with delays and lack of expertise hindering effective problem resolution.
Identity and access management features lack flexibility and granularity, impacting users' ability to effectively manage permissions and security policies.
Pricing and licensing are complex and costly, causing confusion and financial strain for users.
 

Microsoft Entra ID Pros review quotes

JS
Director General
Oct 28, 2018
The most valuable feature is the factor identification. I find that it is natural integration, and it is just a natural step. I do not need to do anything else.
JM
Senior Analyst - IT Development at a tech company with 10,001+ employees
Oct 28, 2018
It is a very straightforward implementation.
JO
Principle consultant at Active Data Consulting Services Pty Ltd
Oct 28, 2018
The centralized management feature is very valuable.
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
KM
Senior Consultant - Owner with 1-10 employees
Nov 11, 2018
The self-password reset if it's enabled and configured properly, really helps a company be able to reset rather than getting IT involved.
SeniorTe5a6e - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
Nov 11, 2018
We have not had any formal issues with scalability.
Reviewer394 - PeerSpot reviewer
Cloud Consultant at a tech vendor with 11-50 employees
Nov 12, 2018
The most beneficial feature would be the effectiveness of having a hybrid set-up.
EP
Senior Technical Consultant at The Instillery
Nov 20, 2018
When logging on to Azure AD it's pretty quick.
it_user623721 - PeerSpot reviewer
Consultant with 10,001+ employees
Nov 12, 2018
It's very easy to run and it's part of their ecosystem and I don't think it's going anywhere anytime soon.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Nov 12, 2018
It is a really nice tool and we have a license for the more complex model.
Engineer5368 - PeerSpot reviewer
Solution Engineer at a government with 1,001-5,000 employees
Sep 4, 2019
This solution serves as the basis to understand the MS SSO and MFA capabilities.
 

Microsoft Entra ID Cons review quotes

JS
Director General
Oct 28, 2018
I think there is room for improvement with actually discussing, and advertising Microsoft as a an authenticator. Many people just get confused and use Google, and I think if Microsoft would make more of an effort to penetrate the market, that would be key.
JM
Senior Analyst - IT Development at a tech company with 10,001+ employees
Oct 28, 2018
The licensing cost is a bit prohibitive.
JO
Principle consultant at Active Data Consulting Services Pty Ltd
Oct 28, 2018
A nice feature that is not currently present, would be if they had some visualization tools.
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
KM
Senior Consultant - Owner with 1-10 employees
Nov 11, 2018
Documentation I think is always the worst part with what Azure's doing right now across the board.
SeniorTe5a6e - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
Nov 11, 2018
There are issues using it with ADFS.
Reviewer394 - PeerSpot reviewer
Cloud Consultant at a tech vendor with 11-50 employees
Nov 12, 2018
Initially, we wanted to exclude specific users from MSA. So, we had a condition policy, which forces MSA for all the users. So we wanted to exclude users who are using an NPS extension. So it was not listed, as a NPS extension was not listed outside an application, in actual, so, we go back and were not able to exclude users using NPS extension from MSA. So that was one limitation that we found and we had to work around that.
EP
Senior Technical Consultant at The Instillery
Nov 20, 2018
At first, it was a bit challenging to come up with a workaround that would get authentication to work.
it_user623721 - PeerSpot reviewer
Consultant with 10,001+ employees
Nov 12, 2018
To look at more documentation, engineering, or an open standard would be nice.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Nov 12, 2018
Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it.
Engineer5368 - PeerSpot reviewer
Solution Engineer at a government with 1,001-5,000 employees
Sep 4, 2019
The SSO MyApps interface is very basic and needs better customization capabilities.