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AWS Backup Reviews

Vendor: Amazon Web Services (AWS)
4.0 out of 5
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What is AWS Backup?

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the backup of data across AWS services. With AWS Backup, you can create backup policies, define backup schedules, and manage backups across multiple AWS accounts and regions from a single console. It supports a wide range of AWS services, including Amazon EBS volumes, Amazon RDS databases, Amazon DynamoDB tables, Amazon EFS file systems, and more. 

Get the AWS Backup Buyer's Guide and find out what your peers are saying about AWS Backup, Veeam Data Platform, Commvault Cloud and more!
AWS Backup is the #5 ranked solution in top SaaS Backup solutions and #12 ranked solution in top Cloud Backup solutions. PeerSpot users give AWS Backup an average rating of 8.0 out of 10. AWS Backup is most commonly compared to Veeam Data Platform: AWS Backup vs Veeam Data Platform. AWS Backup is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
AWS Backup
April 2026
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AWS Backup mindshare

Product category:
Cloud Backup
As of April 2026, the mindshare of AWS Backup in the Cloud Backup category stands at 2.5%, down from 3.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup2.5%
Veeam Data Platform7.4%
Commvault Cloud5.3%
Other84.8%
Cloud Backup

PeerResearch reports based on AWS Backup reviews

TypeTitleDate
CategoryCloud BackupApr 10, 2026Download
ProductReviews, tips, and advice from real usersApr 10, 2026Download
ComparisonAWS Backup vs Veeam Data PlatformApr 10, 2026Download
ComparisonAWS Backup vs HPE Zerto SoftwareApr 10, 2026Download
ComparisonAWS Backup vs RubrikApr 10, 2026Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.37.4%94%431 interviewsAdd to research
Commvault Cloud4.35.3%95%112 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Valuable features of AWS Backup include ease of setup and use, incremental site backup, replication in recovery regions, point-in-time recovery, automation, scalability, and integration with AWS services. Its native tools simplify management, offer security through a vault, and provide flexibility in services. Time efficiency and support for compliance requirements are appreciated, along with centralized management, automated recovery, tagging, and rule-setting for varied retention periods.
  • "AWS Backup has positively impacted the organization by improving the backup strategy and reducing the risk of data loss."
  • "The technical support is amazing, it is the best."
  • "Overall, AWS Backup provides value in terms of time and money through its periodic backup capabilities."

Room for Improvement

AWS Backup requires enhancements in notifications, reporting, and restore functionality. It should support hybrid cloud environments, offer database-level backups, and include hybrid cloud features. Users desire improved encryption options, more services, and better scheduling. UI simplification and cost reduction are needed, as well as increased compatibility with diverse databases. Backup speed and user experience need improvement, allowing partial and incremental backups. There is a demand for enhanced support, reporting, and management capabilities with centralized control.
  • "AWS Backup could be improved by adding better visibility and reporting features."
  • "The AWS Backup backend reporting is a major area that needs improvement."
  • "The time it takes to complete the backups could be reduced."

ROI

Users have not experienced the specific disaster scenarios they were preparing for, such as hijacking and ransomware. They believe that the return on investment is invaluable.

Pricing

AWS Backup pricing varies based on storage and transferred data; it is perceived as flexible and predictable. Users appreciate the pay-as-you-go model, finding costs generally reasonable compared to alternatives. Despite competitive rates, some consider AWS more expensive than Azure. While AWS Backup lacks licensing fees, proper management of consumption is crucial. Discounts may be available for long-term commitments. Overall, AWS Backup provides good value with its managed services, despite mixed affordability ratings from users.
  • "The clients pay for the whole AWS bundle. It is an affordable solution."
  • "AWS Backup is free of cost, but we need to pay for the backup storage being used."
  • "It's a myth that Cloud is cheap. Cloud is cheap initially, but the cost over time can be equal to your own infrastructure if you consume a lot."

Popular Use Cases

AWS Backup is primarily used for securing data through snapshots, disaster recovery, and managing data retention policies. Organizations utilize it for SAP systems, VMware, EC2 instances, databases like RDS, Postgres, DynamoDB, and DocumentDB. It supports real-time recovery, encryption, and hybrid environments. The service is valuable for clients requiring secure, scalable, and cost-effective storage tiering for diverse data types across AWS, Azure, and Google platforms.

Service and Support

AWS Backup's customer service is highly praised for its promptness and efficiency, with many expressing satisfaction. Some note that while initial responses are swift, complex issues may take longer to resolve. The service's technical support is generally well-regarded, yet some mention it varies with different plans. Users appreciate having a dedicated support relationship, although some rely on third-party support. A few comment that product feature improvements can be slow.

Deployment

Most users found AWS Backup's initial setup straightforward and quick, often taking between ten minutes to a few hours. Deployment duration varies based on environment complexity, resource expertise, and specific requirements, with hybrid setups taking longer. Many rely on automation scripts and standard documentation for ease of use. Some users take days for comprehensive setups, especially for custom configurations, but experienced users find the process simple.

Scalability

AWS Backup is highly scalable, supporting a wide range of business sizes from SMEs to large enterprises. Users appreciate its ability to scale without size limitations, seamlessly adapting to increasing data volumes and diverse workloads. While it effectively handles multiple projects and environments, some seek expanded platform support and additional features. The pay-as-you-go model enhances its flexibility, though it primarily benefits IT departments rather than end-users directly.

Stability

AWS Backup is considered stable by users, often rating between eight and ten out of ten. Many appreciate its robustness and resilience, with no major glitches or crashes. Some note occasional corrupt backups or stability challenges for less experienced users. Despite rare errors, it is described as highly available with a 99.99% uptime. Users find it reliable, while suggesting log integration could improve the experience.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our AWS Backup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise13
By reviewers
By visitors reading reviews
Company SizeCount
Small Business159
Midsize Enterprise72
Large Enterprise227
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
8%
University
6%
Government
5%
Construction Company
5%
Healthcare Company
5%
Insurance Company
4%
Outsourcing Company
4%
Comms Service Provider
4%
Retailer
4%
Educational Organization
3%
Energy/Utilities Company
3%
Performing Arts
3%
Marketing Services Firm
2%
Non Profit
2%
Legal Firm
2%
Hospitality Company
2%
Media Company
2%
Transportation Company
2%
Pharma/Biotech Company
2%
Real Estate/Law Firm
2%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Logistics Company
1%
Recruiting/Hr Firm
1%
Religious Institution
1%
Engineering Company
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%

Compare AWS Backup with alternative products

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Learn more about AWS Backup

AWS Backup provides a simple and cost-effective solution for protecting your data and ensuring business continuity. It offers features like cross-region replication, incremental backups, and point-in-time recovery. With AWS Backup, you can easily restore your data to any point in time and recover from accidental deletions or data corruption. 

It also provides a centralized view of your backup activity, allowing you to monitor and manage backups across your entire AWS infrastructure. AWS Backup is designed to be highly durable and secure, with data encrypted at rest and in transit. It integrates with AWS Identity and Access Management (IAM) for fine-grained access control and supports compliance with various industry standards and regulations. 

AWS Backup customers

TransferWise

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Product Categories

Product Categories
Cloud Backup
SaaS Backup

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AWS Backup Reviews Summary
Author infoRatingReview Summary
Tech Lead at ATOS4.0I find AWS Backup highly valuable for centrally managing and automating backups of AWS services like RDS and EBS, significantly improving data protection and compliance. While stable, I believe it needs better reporting and faster large-data restores.
Senior Analyst at ESRI INDIA4.0I've used AWS Backup for three years; it's easy to manage with an intuitive interface, though more expensive than snapshots. Support can be frustrating, but overall, it's reliable for virtual machine backups, and I would recommend it.
Senior DevOps Engineer at Alibaba Group4.0As a consultant managing AWS backups for services like EC2, RDS, and S3, I find AWS Backup user-friendly and compliant with regulations. It simplifies management, but could benefit from supporting more services and improved log integration for easier access.
Lead Developer at a tech services company with 201-500 employees4.0I use AWS Backup for effortless data protection and migration across services like Postgres and MongoDB, valuing its centralized automation and integration with DynamoDB. However, the service can be costly and complex, especially with daily backups.
Manager at Ameriprise Financial Services, LLC4.0We find AWS Backup effective for periodic production server snapshots, crucial for business continuity. It's easy to set up, stable, and offers value, but faster backups with less performance impact would be ideal.
AWS Solution Architect at Barclays Capital4.0I use AWS Backup for backing up databases like DynamoDB and S3 due to its robust security, scalability, and automation capabilities. While improvements are needed in database compatibility, AWS Backup has saved us time and operational costs effectively.
Subject Matter Expert at Bureau veritas4.0We use AWS Backup to protect resource data in the Amazon cloud due to its strong backup capabilities and integration with other AWS services. However, the service has limitations with partial backups. We switched from CPM backup to AWS Backup for cost benefits.
IT Consultant at Sandatasystem3.0We use AWS Backup to safeguard our AWS workloads, appreciating its managed service and detailed reporting. However, it lacks critical features like Kubernetes backup and application-level backups for AWS-hosted databases, unlike comprehensive solutions such as Commvault or Rubrik.