We compared Avanan and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Defender helps us prioritize threats across our organization."
"The basic features are okay and I'm satisfied with the Defender."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The deployment capability is a great feature."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The integration with all our existing and new applications is great."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"It provides security to both on-premises and Azure infrastructures."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The pre-set policies and configuration analyzer are the most valuable features."
"It offers great security against malware and other threats."
"I like the product's ZAP feature."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The company should focus on adding threats that the solution is currently unable to detect."
"We need to be able to whitelist data at the backend."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"There are times when we have false positives."
"It is very difficult to find the required documentation."
"Familiarization with performance for new teams may take a long time."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"It should reduce the amount of time needed for thorough scanning."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"The solution needs to improve its backup."
"The tool is not 100% stable."
"Performance and speed should continue to be improved."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. Avanan is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Sophos Email, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Avanan vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.