Auvik Network Management (ANM) Reviews

My use case for Auvik Network Management is that my company manages a lot of network devices along with Windows servers, and it's a tool that, when we integrate it with Windows Server by configuring the SNMP protocol, automatically gives us full network topology. It shows how every device connects and traffic flows in real time, providing us with a centralized dashboard for every device.

We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time.

Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information.

I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization.

Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome.

The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually.

Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. 

Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results.

Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard.

The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network.

We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication.

It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices. 

We use Auvik to monitor our whole network infrastructure. It helps us keep track of issues that arise and things that go offline. We have one main corporate office here that has multiple buildings and a lot of private fiber.

We have 68 access points, 46 switches, and 240 employees. Every person here utilizes the network on a PC, iPad, or iPhone. All of our CNC machines are on the network. That adds up to about 600 total devices on the network, including everything with an IP address. 

Auvik allows us to get on top of issues before they become an outage. It alerts us about when dropped packets on an access point get out of hand, so I know to look at that. It speeds up the remediation time for network issues by about 25% to 50%. I get a heads-up about all the potential issues in my network. 

I don't have to worry as much about the network because I have something telling me when issues are happening, so I can be proactive. If a situation is happening, I know where to look because I've gotten emails about what's going down before the problem hits my desk.

I know about power outages at our facilities before somebody calls me about it because Auvik sends me a report that the network at one of our facilities is offline. I can investigate and find that the power went out long enough that the battery backup for the switch gear ran out. 

I have peace of mind because Auvik constantly records the state of the network configurations on all of my devices, and it provides one place to find everything. I don't need to waste time searching a million different settings in a million different pieces of software and endpoints. It's given me back some time. It has saved me time because I don't need to create Visio drawings of our network. That was massively time-consuming, and everybody does it differently. Nothing ever looks great, but Auvik's printout of the network map looks phenomenal.

We don't have a global footprint, but we utilize multiple buildings. Auvik has given us a lot of visibility by allowing us to see what's going on in other buildings a lot easier. We can remotely log into networking devices through Auvik, so you don't have to manually open a window and remember the login credentials. Everything is stored inside the app on the cloud. It's easy to jump in and hit the ground running instead of trying to look up an Excel document or a OneNote with information on how to get into the device.

We use a product called PDQ Inventory to keep track of our software inventory, but Auvik helps us manage our network inventory, letting us know what's on the network, and where it's located.

We provide student accommodation, and what we use it for on a daily basis is monitoring the 36 sites for close to 18,000 students. We've got VPNs running to all of those sites. We need the VPNs, and there are biometric and CCTVs along with the access points. 

Auvik Network Management (ANM) is fantastic because we can monitor all the way down to the port level and the switches. It helps to know where the problems are. It picks up network anomalies and misconfiguration; for instance, if an access point isn't working. We had one site where 19 access points were down, and they were in the same area, so we knew it was a switch. It just pinpointed which switch it was. In Auvik Network Management, we can put in one of those access point names, and it shows exactly which switch it's connected to, so we can go directly to it, power cycle it, and solve the problem a lot quicker.

The network map in Auvik Network Management provides a real-time picture of our network, site-by-site. It's something that they've been working on for quite some time now, which keeps evolving. In our case, where we try to look at all 36 sites, sometimes there can be a lot of noise. The global map is too noisy at times, whereas if you're on the site itself, the map is great. The near real-time updates are spot-on.

Utilizing the automated documentation capabilities in Auvik Network Management is super easy for my team. However, it's not a feature we use frequently for documentation. I'm generally the one who would use it. For example, at the moment, we are busy with an audit, and I've extracted a lot of information using automated documentation.

For us, the network map in Auvik Network Management provides full network visibility. For the auditors, that's too much noise. They don't typically want to see all the endpoint devices, such as phones, laptops, and workstations. They would just prefer to see the core network, so we have to filter out a lot of that to provide that information.

Real-time performance insight is very important for my company since the students are quite demanding, and you can't really wait for 30 minutes to get a refresh to start troubleshooting. The near real-time updates are super important to get quicker resolution times.

Auvik Network Management has absolutely helped us decrease the mean time to resolution. Regarding the problem that we had with the access points, where they were all down, we could have gone to each switch to see if there was a problem. But the fact that we could go onto Auvik Network Management, see where one of those APs is connected, allowed us to pinpoint the switch straight away and go directly to it. It's exponentially less time spent on resolution.

For troubleshooting network issues more proactively, the information notifications from Auvik Network Management help significantly. They notify you about possible configuration misconfigurations, and you can check what they're suggesting. It acts almost as proactive remediation because it has not caused an issue on the network. Generally, when you make the suggested changes, that typically improves the overall network speed or solves any intermittent issues that were possibly due to misconfiguration.

The automated alerts in Auvik Network Management influence our ability to minimize support tickets. We use a service desk, so if we get multiple alerts for a site, we know it's down, allowing us to publish an announcement on the service desk about the site being down. Any calls from the students about Wi-Fi not being down can be bucketed together, turning what could be 900 individual tickets into one ticket for a site instead.

Automated processes in Auvik Network Management definitely contribute to saving time. With the integration, we have webhooks going into Teams, so automated notifications come through about different alerts. If it's a severity one, they come to me and my two ICs, while junior and mid-level techs get the day-to-day ones in the Teams channel. Instead of going into Auvik Network Management, they receive notifications on their mobiles, which saves time, as they can directly address the issue without logging into the platform.

We use Auvik Network Management for notifications and tracking anything that might be going up and down on our network on a daily basis.

There are times when we inherit issues from whatever company we acquire, and deploying Auvik Network Management on a site and having it map everything that it can find and pull down all of the configuration is absolutely amazing for network discovery. It helps us get up to speed faster, though it doesn't necessarily reduce our time to resolution.

Auvik Network Management has definitely helped our organization troubleshoot network issues proactively. There've been times when it's notified us about networking issues, and we've been able to reach out and get things solved before complaints from customers.

We get notifications to be able to instantly take action on network issues and start turning around tickets.

Auvik Network Management definitely influences the ability to minimize support tickets. There are definitely ways it could be better, but it definitely helps.

We have 88 networks everywhere, from Massachusetts to Washington and down to Florida. We don't have a whole network. We have 88 small networks that we monitor with Auvik Network Management. Generally, we do get whole network visibility on individual monitors. From an overall perspective, to monitor all 88, there are times when it struggles, but most of the time, it's accurate.

It took us some time to see the benefits of Auvik Network Management. The business I'm in is mergers and acquisitions. We acquire individual offices that are geographically distant and separated, so we have to integrate approximately 88 networks. We had to do some of that integration before Auvik Network Management could be immediately useful for us. After we start that process for each site, it becomes useful depending on how long we're able to get the merger process going. It usually takes about 6 months, but after we get our hands on and start to work with the site, it's usually about a month before we start seeing any sort of benefit.

Our use cases for Auvik Network Management (ANM) are mostly for network monitoring and alerting purposes. It is primarily network-focused, such as switches, routers, firewalls, and not really end-user devices.

What I appreciate most about Auvik Network Management (ANM) is the alerting system. The alerting system is really accurate and on-the-spot, so there is no delay as it operates in real time. I can view all the connections and communications between switches and firewalls. Everything is real time when I view it, not from minutes ago. If we have an outage or issue with a switch, we receive the alert within a second without delays.

It is essential for my company to have real-time performance insight since we have experienced issues in the past where Auvik Network Management (ANM) did not alert us, and subsequently, a client from a site reached out informing us their whole site was down. We were trying to understand what was happening while using Auvik Network Management (ANM) and other options. We were relying heavily on Auvik Network Management (ANM). It is one of our network monitors. However, things did not work out as we thought. Real-time alerting is crucial since it relates to cybersecurity. If we do not have real-time alerting, we cannot monitor what is occurring in the backend. There is a saying that if you do not hear something, that is a good sign; otherwise, you get bad signs.

We are an MSP company, and mostly we are targeting our network clients. Auvik Network Management (ANM) gives us a good way of understanding how the networks are connected. It is easy for us to use. We just need a network node and once it is connected, we get to know the whole network and the mapping, and everything is good.

Since the beginning, our network critical criteria are very low now with Auvik Network Management (ANM). For some of the clients we are using just the firewalls, and they were having thresholds and some congestion into that network. Auvik Network Management (ANM) was able to find that out from the WAN interfaces. That boosted our health and their confidence into our capabilities.

The main thing for us with Auvik Network Management is the alerts. We get alerted when there is a broadcast storm on a client's network or when there is a port mismatch. It is really valuable from an alert perspective.

We do not use the automated documentation capabilities of Auvik Network Management at the moment. Currently, we purely use it for alerts. If something happens on one of the switches, Auvik will generate an alert, and then that alert pipes into our support ticket system. That is the main thing we are using. We use other software for our documentation.

The biggest benefits of Auvik Network Management for me are not having to painstakingly draw network diagrams and getting the alerts. Being able to be alerted about port misconfigurations and similar issues is crucial. Often, when managing many clients as an MSP, these issues can fall through the cracks, but Auvik Network Management backs us up by informing us about port misconfigurations or incorrect VLANs.

Auvik Network Management absolutely gives us a real-time picture of our network, it is pretty good that way.

We used to draw all our network maps manually using programs such as Visio and draw.io. It is much better to have our network map be mapped by Auvik Network Management because we are able to have functionality with that mapping. It is not just an image of a network map. We can remote to switches.

The network map dashboard gives us pretty much full network visibility unless we specifically block something off on the network. We get pretty high-level visibility on everything from UPSs to switches to our routers and all the devices. It is very comprehensive. This full network visibility is very important. The majority of our clients are SLA or Service Level Agreement clients, so we have to monitor them monthly and catch any problems that happen on the network. Auvik Network Management definitely does the job of giving us early notice so that we can start addressing a problem sooner rather than later.

The importance of real-time performance insight varies from client to client. Some of our clients do not require absolutely perfect real-time monitoring. It is mainly useful for our infotainment clients that run 24 hours and provide entertainment services. For instance, we have one client in Toronto that operates 24 hours a day, and the real-time data helps us there. Another client we have is in Las Vegas, and they run a massive golf adventure spot. It is quite important that we know what is going on in the network there, especially at their peak times on Friday and Saturday nights. Auvik Network Management does a great job of keeping us informed and keeping us on track.

Auvik Network Management has definitely helped us decrease our mean time to resolution, especially when it comes to terminal remoting. We use Zoho RMM for our remote access to servers, but it sometimes does not work out so well, and the web remote sometimes does not start. We have had a couple of problems there, whereas with Auvik Network Management, if we are just looking for a command line interface to one of our switches, it is much faster, much more efficient, and we are able to make the change and get that resolution a lot quicker.

I absolutely love the command line capabilities of Auvik Network Management. I do not prefer nested GUI. I am a Linux guy, so the command line is great. It is also very reliable, and it always works. I have had a problem with Zoho RMM connecting to a server, but I have never had a problem with Auvik Network Management doing that. It is a bit more hardwired. With Zoho RMM, you are installing an agent on the device, and the agent sometimes fails, whereas Auvik Network Management uses SNMP setup and WMI setup, so it is a much more direct connection. It is a lot more reliable to run a command line to a switch. I've started using Zoho RMM less because of Auvik. I mainly use Zoho RMM to connect to client devices, such as client laptops and things like that, but when it comes to server management and switch management, I prefer to do it with Auvik.

Auvik Network Management has helped my organization troubleshoot network issues more proactively. We have had many cases, such as network setups installed by a third-party company that did not go according to plan. Auvik Network Management helped us get that accurate gauge. You can draw network diagrams, but you do not know for sure if that is exactly how the network is laid out, whereas Auvik Network Management gives you a clear, accurate picture. We've been able to find that a device is not in the right subnet or that a device is not connected properly to the right routes. We can then easily resolve that issue, configure those switches correctly, and put them on the right VLAN.

Auvik Network Management has helped us reduce business disruptions related to network issues. We have identified several broadcast storms using the alerts that we received from Auvik Network Management, and it has helped us implement spanning tree correctly in certain environments.

Regarding automated alerts, Auvik Network Management is not the noisiest platform. It focuses on more critical issues. We do get informational alerts, but there is often nothing we need to take action with them. We have workflows in our Autotask ticket system, so only critical issues appear in our ticket system from Auvik Network Management. Any informational issues don't clutter up the ticket system. We just pick those manually and on a weekly basis. We log in to Auvik, check those informational messages, and see if there's anything important. It is not the noisiest platform, which is a great thing because we have other platforms that are very noisy.

We are a medium-sized school district with 16 separate buildings. We monitor our entire switch, camera, access point, and server infrastructure with Auvik Network Management (ANM), as well as the HVAC devices that control HVAC and related systems.

The feature I find most valuable in Auvik Network Management (ANM) is the rapid alerting system for when systems go up and down. The bandwidth monitoring is valuable, so I can see how the network is performing at the internet level. I can see which applications are going out and the style of applications, whether it be updates or web browsing, so I can keep a general pulse as to how the network is being used. 

Additionally, it makes it significantly easier to do device management in terms of knowing what devices and printers generally get plugged into the network on a regular basis, enabling me to monitor inventory as well.

The dashboard of Auvik Network Management (ANM) is very easy to use and intuitive. However, it gets somewhat convoluted if you start breaking things up into different departments and sections, but that is understandable with the way it is written.