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TIBCO BusinessWorks Reviews

Vendor: TIBCO
4.1 out of 5
124 followers
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What is TIBCO BusinessWorks?

TIBCO BusinessWorks allows to connect applications, whether on-premises or in the cloud, providing proven reliability and scalability, out-of-the-box. With a drag-and-drop graphical development environment, TIBCO BusinessWorks eliminates the pain and cost of point-to-point application integration, connecting and unifying business processes across applications, data sources, and APIs, with access to real-time data across all your platforms.
Get the TIBCO BusinessWorks Buyer's Guide and find out what your peers are saying about TIBCO BusinessWorks, Informatica Intelligent Data Management Cloud (IDMC), Azure Data Factory and more!
TIBCO BusinessWorks is the #18 ranked solution in top Data Integration Tools. PeerSpot users give TIBCO BusinessWorks an average rating of 8.2 out of 10. TIBCO BusinessWorks is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): TIBCO BusinessWorks vs Informatica Intelligent Data Management Cloud (IDMC). TIBCO BusinessWorks is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 24% of all views.
Buyer's Guide
TIBCO BusinessWorks
May 2025
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Featured TIBCO BusinessWorks reviews

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TIBCO BusinessWorks mindshare

As of May 2025, the mindshare of TIBCO BusinessWorks in the Data Integration category stands at 1.1%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Data Integration

PeerResearch reports based on TIBCO BusinessWorks reviews

TypeTitleDate
CategoryData IntegrationMay 29, 2025Download
ProductReviews, tips, and advice from real usersMay 29, 2025Download
ComparisonTIBCO BusinessWorks vs Azure Data FactoryMay 29, 2025Download
ComparisonTIBCO BusinessWorks vs Informatica PowerCenterMay 29, 2025Download
ComparisonTIBCO BusinessWorks vs Informatica Intelligent Data Management Cloud (IDMC)May 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Informatica Intelligent Data Management Cloud (IDMC)4.04.4%93%185 interviewsAdd to research
Azure Data Factory4.08.9%92%91 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Key features of TIBCO BusinessWorks include simple web service development, XML to JSON transformations, stability, ease-of-use, cloud deployment, scalability, low-code platform, and extensive adapter capabilities. Users appreciate its robust performance, flexibility, real-time processing, and high availability. It's user-friendly with a drag-and-drop interface. The integration capabilities with legacy systems and various connectors enhance its appeal. The admin console and rollback ability add value, while BusinessWorks efficiently manages data transformation and communication across multiple technologies.
  • "Drag and drop make it easier to build the service end to end."
  • "Drag and drop make it easier to build the service end to end."
  • "It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way."

Room for Improvement

TIBCO BusinessWorks requires improvements in cloud support and integration, which could be more user-friendly. The Business Studio needs enhanced stability, and the pricing model should be more competitive. There's a need for simplified setup procedures and reduced memory consumption. More efficient monitoring and support for non-technical users are desired. Technical support's response time can be improved. Moreover, documentation needs to be clearer, and issues with digital IDs and data processing should be addressed.
  • "The creation of XSDs should be much simpler. They should ensure that what was working in the previous version must also work in the new version of BW six."
  • "The creation of XSDs should be much simpler."
  • "The learning curve takes time compared to webMethods."

ROI

Organizations have found that their investment in TIBCO BusinessWorks is justified due to its role as a business backbone requiring flexibility and low latency. It has facilitated a smooth development phase and delivered a return on investment within two years. Although some users are not directly involved in financial aspects, the overall cost is perceived as worthwhile. Calculating ROI independently can be challenging, but across various projects, a positive return has been observed.

Pricing

TIBCO BusinessWorks pricing is perceived as expensive, suitable mainly for large enterprises. Yearly maintenance and standard licensing fees are the common costs, with perpetual or subscription licensing models available. Costs increase when migrating to new container-supported versions due to incompatible existing licenses. While some users find the pricing reasonable and competitive, it's generally considered high, especially compared to open-source alternatives. Discounts are available with enterprise license agreements, but scalability and rigid licensing remain concerns.
  • "TIBCO BusinessWorks is a very expensive solution."
  • "TIBCO BusinessWorks is expensive."
  • "The license is expensive, and I would rate it one out of ten."

Popular Use Cases

TIBCO BusinessWorks is primarily used for integration across various industries, enabling communication and orchestration between diverse systems such as banking, telecommunications, and pharmaceuticals. It facilitates enterprise application integration, middleware operations, API exposure, and region-specific activities. Users implement it for synchronous services using SOAP or REST, manage business rules, perform data transformations, and optimize batch operations, whether on-premise or in cloud deployments. It is widely applied in systems integration and business application development.

Service and Support

TIBCO BusinessWorks support has varying experiences. Some users describe the support as efficient and prompt, with good response times and knowledgeable staff. Others rate it as average to good, citing long resolution times and insufficient communication. Some felt bounced around between teams, while others appreciated ticket escalation. Mixed feedback on regional support indicates inconsistency. Certain users needed frequent support for new requirements, and some highlighted unresponsive interactions or reliance on documentation rather than direct assistance.

Deployment

TIBCO BusinessWorks's initial setup is generally straightforward and quick, often completed in minutes to a few weeks. Complexity varies based on business needs, impacting deployment time. Some users find the process simple, especially with a programming background, while others encounter challenges requiring TIBCO support. Teams of varying sizes handle deployment and maintenance, with cloud and on-premises options available. Users appreciate the ease of use, especially with low-code/no-code features.

Scalability

TIBCO BusinessWorks is generally deemed scalable, handling significant workloads for many users and enterprises. It can add AppNodes dynamically, and its cloud capabilities offer easy scaling options. However, some users highlight cost concerns and limitations when scaling, particularly on-premises versions. Despite its scalability features, licensing and infrastructure can restrict potential expansions. Users often rate its scalability between seven and nine out of ten, though opinions vary based on environment and use cases.

Stability

TIBCO BusinessWorks is generally stable with many users reporting reliable performance and minimal downtime. Some users highlight stability issues in newer versions, especially with migrations and complex applications. Updating security features and fixing bugs regularly is necessary. Despite occasional memory usage spikes and SAP Adapter issues, stability ratings range from seven to ten out of ten. Version 5 is frequently noted as more stable compared to later versions, prompting some to continue using the older version.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our TIBCO BusinessWorks Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
7%
Retailer
6%
Insurance Company
6%
Healthcare Company
5%
Transportation Company
4%
Government
4%
Hospitality Company
4%
Energy/Utilities Company
3%
Media Company
3%
Outsourcing Company
2%
Comms Service Provider
2%
University
2%
Consumer Goods Company
2%
Real Estate/Law Firm
2%
Construction Company
2%
Educational Organization
2%
Aerospace/Defense Firm
1%
Non Profit
1%
Wholesaler/Distributor
1%
Logistics Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Local Government
1%
Legal Firm
1%

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TIBCO BusinessWorks customers

Euler Hermes, QSuper, Scandinavian Airlines

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TIBCO BusinessWorks reviews

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CL
Software Developer at Telkom Mobile
Verified user of TIBCO BusinessWorks
Jan 26, 2025
Drag and drop capabilities simplify service development for easy building

Pros

"Drag and drop make it easier to build the service end to end."

Cons

"The creation of XSDs should be much simpler."

What is our primary use case?

I receive the requirements, and I build my services on typical BusinessWorks.

What is most valuable?

It is drag and drop. Drag and drop make it easier to build the service end to end. It is easier to build services with BusinessWorks. When I have an architecture designed to plug in the service itself with BW, it makes things much easier. It is easy to integrate, especially when the architecture is well-designed.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (478 words)
Moustafa Fares - PeerSpot user
Senior Analyst at Etisalat
Verified user of TIBCO BusinessWorks
Dec 31, 2024
Connects systems securely, simplifies data communication, and benefits from AI integration potential

Pros

"It is very valuable for my work, helping me communicate with other branches, parse data, and change data formats to respond to the front channels with the correct format."

Cons

"The learning curve takes time compared to webMethods."

What is our primary use case?

I use TIBCO BusinessWorks for my daily operation work.

What is most valuable?

It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way. It is very valuable for my work, helping me communicate with other branches, parse data, and change data formats to respond to the front channels with the correct format.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (350 words)
Buyer's Guide
TIBCO BusinessWorks
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Find out what your peers are saying about TIBCO BusinessWorks. Updated May 2025
853,271 professionals have used our research since 2012.
AN
Solutions Architect at a transportation company with 10,001+ employees
Verified user of TIBCO BusinessWorks
Aug 17, 2023
A great integration tool that is easy to use, configure and install

Pros

"The initial setup of TIBCO BusinessWorks was straightforward since we have used the solution in our organization for a long time."

Cons

"The technical support's turnaround time is an area where TIBCO needs to consider improvements...Getting support from TIBCO on a particular issue takes a lot of turnaround time."

What is our primary use case?

In my company, we use TIBCO BusinessWorks for middleware integration.

How has it helped my organization?

The product was used in my company even before I joined. My company used TIBCO BusinessWorks 5.7 in the past. After no support was available for TIBCO BusinessWorks 5.7, my company moved to TIBCO BusinessWorks 5.13. After my company discovered the end of support for TIBCO BusinessWorks 5.13, my company moved to TIBCO BusinessWorks 5.14.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (483 words)
Chinna Rao Kandi - PeerSpot user
Tibco Consultant at JSW
Verified user of TIBCO BusinessWorks
Jul 25, 2024
Used in the steel manufacturing industry for integration

Pros

"We are using only plugins for the database and SAP."

Cons

"The solution’s customer support should be improved."

What is our primary use case?

We use the solution in the steel manufacturing industry.

What is most valuable?

We are using only plugins for the database and SAP.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (383 words)
Choon Hwa Khoh - PeerSpot user
Head of Product Test at ams AG
Verified user of TIBCO BusinessWorks
Jun 4, 2024
A java based platform, which is used for application integration and has a user-friendly GUI

Pros

"I like TIBCO BusinessWorks because it has a user-friendly GUI for developing solutions."

Cons

"Challenges with TIBCO BusinessWorks were mainly due to unclear documentation, but these were overcome by referring to comprehensive documents and raising tickets with TIBCO support."

What is our primary use case?

TIBCO BusinessWorks is used as middleware for us.

What is most valuable?

I like TIBCO BusinessWorks because it has a user-friendly GUI for developing solutions. The palette offers a wide range of activities, making it easy to configure and drop activities into the solution.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (330 words)
Kobie Smith - PeerSpot user
Senior System Specialist at ArcelorMittal
Verified user of TIBCO BusinessWorks
Jul 4, 2023
Reliable integration solution with robust communication capabilities and good scalability

Pros

"It is a very robust system."

Cons

"There is room for improvement on the learning side."

What is our primary use case?

I mostly use it for communication between SAP and EMEA systems. I'm using TIBCO BusinessWorks and VMS.

What is most valuable?

I like the product, especially the communication through EMS. It is a very robust system.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (696 words)
RP
Vice President at a financial services firm with 10,001+ employees
Verified user of TIBCO BusinessWorks
Jul 21, 2022
Outdated solution that is too expensive and needs a design overhaul to catch up with competitors

Pros

"Good TIBCO BusinessWorks features are the admin console and the ability to roll back to the previous version."

Cons

"Scaling with the solution is costly because if we need to scale up, we have to buy more memory. That means more money. Solutions like Camel or Pulsar come with built-in options to scale horizontally, vertically, region-wide or country-wide. "

What is our primary use case?

We currently have 500 or more than 1,000 applications of TIBCO BusinessWorks. Our primary use case for the solution is the apps leader operations batch. We have users all across the globe. We have business in Japan, Amsterdam, the US, and Korea, among other countries. Whenever we need to perform region-specific activities when a region is not there – like region-related calculations, for example, we use TIBCO BusinessWorks. Even if a region is around, there will be some midday activities that we need data from different systems. All the backend-related logic and business rules are there in TIBCO BusinessWorks.

What is most valuable?

Good TIBCO BusinessWorks features are the admin console and the ability to roll back to the previous version.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (1198 words)
Vinod-Parmar - PeerSpot user
Manager, Technical Services Owner at Insignia
Verified user of TIBCO BusinessWorks
Aug 10, 2023
A stable and scalable solution that links different technologies and has an excellent graphical user interface

Pros

"The ability to link to different technologies is valuable to us."

Cons

"The initial setup is not easy."

What is our primary use case?

We use the solution for business integration.

What is most valuable?

The ability to link to different technologies is valuable to us. The graphical user interface is also valuable to us.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (275 words)