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SAP Data Services vs TIBCO BusinessWorks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
SAP Data Services delivers 300% ROI, cuts costs and time, enhances data quality, and offers rapid deployment with advanced technology.
Sentiment score
7.2
TIBCO BusinessWorks is valued for its flexibility and reliability, seen as a worthwhile investment despite ROI calculation challenges.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
 

Customer Service

Sentiment score
6.7
SAP Data Services customer support is praised for technical expertise but criticized for response delays and limited language options.
Sentiment score
6.2
TIBCO BusinessWorks customer service is generally efficient but varies by region, with some users experiencing delays and expertise issues.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Unlike level one where they basically search for the notes and provide responses, level two and level three are much better.
The technical support from TIBCO BusinessWorks is very good.
Customer service is very helpful.
 

Scalability Issues

Sentiment score
7.4
SAP Data Services is highly scalable, effectively supporting varied enterprise sizes with excellent workload management and expansion ratings.
Sentiment score
6.6
TIBCO BusinessWorks is seen as scalable, but cost, licensing, infrastructure, and specific limitations impact its effectiveness.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
It is not like AWS where I can add memory or more servers.
 

Stability Issues

Sentiment score
7.6
SAP Data Services is stable and reliable, with occasional crashes but generally user-friendly across various sectors, including telecom.
Sentiment score
7.4
TIBCO BusinessWorks is stable with minimal downtime, but newer versions face upgrade issues; version 5.14 is preferred.
It is stable, however, every now and then, it just ends.
 

Room For Improvement

SAP Data Services faces integration, performance, customization, and cost challenges, needing interface improvements and better multilingual and technical support.
TIBCO BusinessWorks needs cloud improvements, better integration, refined pricing, enhanced monitoring, and easier external tool integration for users.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
The documentation is not up to the mark.
The learning curve takes time compared to webMethods.
They should ensure that what was working in the previous version must also work in the new version of BW six.
Performance and latency could be enhanced.
 

Setup Cost

SAP Data Services pricing is high, appealing to enterprises, with costs influenced by licensing, maintenance, and usage-based models.
TIBCO BusinessWorks is costly, favoring larger enterprises, but price adjustments make it more accessible starting at €2000.
The current licensing cost for the product involves our resource sourcing team for negotiations.
Pricing is for an enterprise application, so the company pays for it with a company license.
 

Valuable Features

SAP Data Services offers robust ETL, integration, data quality features, user-friendly interface, SQL support, and scalable connectivity.
TIBCO BusinessWorks is renowned for its user-friendly GUI, scalability, robust integration, and real-time processing capabilities.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
SAP Data Services is mainly used for extraction of data, and it works with all databases.
When I have an architecture designed to plug in the service itself with BW, it makes things much easier.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
 

Categories and Ranking

SAP Data Services
Ranking in Data Integration
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Data Quality (2nd)
TIBCO BusinessWorks
Ranking in Data Integration
18th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Data Integration category, the mindshare of SAP Data Services is 1.9%, down from 2.7% compared to the previous year. The mindshare of TIBCO BusinessWorks is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Market Share Distribution
ProductMarket Share (%)
SAP Data Services1.9%
TIBCO BusinessWorks1.0%
Other97.1%
Data Integration
 

Featured Reviews

Ramesh Pampana - PeerSpot reviewer
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI, which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI. SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
AftabAlam - PeerSpot reviewer
User benefits from reliable support and seamless orchestration capabilities
The best features of TIBCO BusinessWorks compared to other products are that it is a roadmap product. The company has proper support. We have similar products in the market, including open source options, but they don't have any support beyond community feedback. TIBCO BusinessWorks is a standard product widely used by many companies. It is more stable, has future releases, and is compliant with new technologies. The significant advantage is that it is a standardized product with a proper, well-planned roadmap, support, and R&D. The positive impact I have experienced from installing TIBCO BusinessWorks is that it is reliable and has better support. It is easy to use and saves overall support costs. The real-time data exchange capability of TIBCO BusinessWorks has helped mission-critical systems because the uptime is superb. We have implemented it in a Kubernetes cluster with auto-scaling. If any systems go down, we have pods that automatically restart and spawn new pods which start taking the load. Earlier deployments used to be on VMs where infrastructure was limited, making scaling difficult. With Kubernetes, you can provision in advance and scale up or down based on requirements. The graphical user interface of TIBCO BusinessWorks is very easy to use. You can configure all components efficiently. Previously, configuration required opening XML files, which wasn't easy to understand without complete specifications knowledge. The graphical interface makes it easy to understand what needs to be configured and is straightforward to use.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
10%
Government
9%
Financial Services Firm
7%
Financial Services Firm
21%
Computer Software Company
9%
Retailer
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise36
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise23
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
Pricing is for an enterprise application, so the company pays for it with a company license. Everything comes packaged with the license.
What needs improvement with TIBCO BusinessWorks?
The creation of XSDs should be much simpler. They should ensure that what was working in the previous version must also work in the new version of BW six.
 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
No data available
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Euler Hermes, QSuper, Scandinavian Airlines
Find out what your peers are saying about SAP Data Services vs. TIBCO BusinessWorks and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.