TIBCO BusinessWorks Reviews

Our primary use case of BusinessWorks is integration, to ensure that our various systems are communicating and integrated. Instead of doing point-to-point integration, we implemented this solution to ensure that system A can talk to system B via BusinessWorks. 

We started with on-premise, but have migrated to the cloud version, so we're using the latest update of BusinessWorks. We have a hybrid deployment—some services still run on-premise, but the latest services are running on our private cloud. We have a Kubernetes cluster set up within our VMs. 

One of the most valuable features is data transformation. We have some legacy systems which are in old technology, like SOAP, whereas the new ones are in REST. So we use BusinessWorks to transform data from one format to another, from SOAP to REST. BusinessWorks has many useful features. Every product we have is being used on a day-to-day basis. Some might have been retired, but we're at least using most of the basic BusinessWorks products. 

This solution's cloud could be improved. I don't know whether it was because we didn't have the internal expertise or if it was the product itself, but since they came later—I think only two or three years into the cloud—after many other iPaaS that had been in the cloud for longer, I feel that maybe they haven't matured in terms of the cloud. Even building cloud images is relatively huge compared to other iPaaS services, but I know it's something that is in progress since there are releases almost every day. 

For the on-premise deployment, the memory could be improved. It consumes a lot of memory, so we have to ask our infrastructure team to increase the memory every day. With BusinessWorks, the application or payload can be small, but it still uses a lot of memory. Memory utilization is my biggest worry, so maybe they can optimize on that. 

In the next update, I would like to see support around IoT, internet of things, because we are moving toward that now. We are going to have so many devices that need to connect and communicate. Also, maybe they can gather information and improve their monitoring. They have TIBCO Hawk, but it's not as powerful as other monitoring tools that we have, so we use third-party monitoring applications.

I have been using BusinessWorks for around five years now. 

This solution is stable. I don't have any other iPaaS to compare it to, but it performs well. I haven't had any issues with development.  

As far as maintenance, it's mostly just HotFix updates they share, maybe to fix a bug or maybe they don't support the latest security protocol, what we call SSL, so they have to fix it. I think they're trying to catch up with other technologies—for example, maybe you upgraded your security level or have secure applications—so they do their hot fixes just to catch up. I'm in development, but the operations team is the one who raises tickets to Safaricom and interacts with TIBCO on a day-to-day basis. They identify bugs and if there's something that needs to be fixed, they fix it on UAT and production. 

I'm not sure about scalability. When we test, it's only one or two users who are testing because we don't have the live traffic. Even if we're doing a load test, we don't do load tests on UAT, we do our load test on production. I have to confirm with our operations team because, as a developer, I'm focused more on the functional and maybe load testing. I've never had an issue with load testing, at least. 

Our DevOps team has around 35 people. 

There's a case that I raised some time back and it took almost two weeks, with them telling me they took it to the engineering team, the engineering team took it back to L2, and I felt like I was being bounced around. There are various product portfolios, so from L2, they take you from portfolio A to portfolio B, portfolio B will take you to the engineering team, the engineering team will just come back to you and tell you it's not a product issue. I don't feel that they're completely competent when it comes to just answering you and providing support. 

The initial setup was simple because it's what we call low-code/no-code. I think that as long as you come from a programming background, it's easy to understand and you can easily implement TIBCO BusinessWorks. It's more of a drag-and-drop, and then it generates codes in the background. I'll give credit to TIBCO at least on that front. It's easy for guys to come in and, within a month, they can start implementing without having prior knowledge of TIBCO. So it's easy to learn and start implementation. 

When I joined my company, I had a team that was already competent in TIBCO, in terms of development and support, so it was easy to be trained. Initially, I think they were using one of the system integrators to support them, but by the time I joined, we had enough competency within the team to support and develop it. 

We implemented through an in-house team. 

I think BusinessWorks is more expensive compared to other products. We have the ELA, so at least we have some sort of bargain or discount with that. But for a start-up, it's very expensive compared to other ESBs. 

This solution is more suited for large enterprises. For someone who's just starting up without enough CapEx or OpEx, it's going to be a bit expensive. 

We have another ESB, which is called WSO2, that I would recommend because it's very strong. The only factor I would maybe recommend TIBCO on, over WSO2, is the pricing.

I don't think I would recommend this solution to others. We have another ESB, which is called WSO2—I would rather recommend this one, since it was very strong. With TIBCO, they don't even have some kind of open source where you can just download and practice, so you have to procure the license in order to get the software. Other ESBs will at least give you the ID so you can do everything, but you have to pay and be locked in before you can start using TIBCO. Maybe it's number two or three, but it's not my top ESB. 

I rate TIBCO BusinessWorks a seven out of ten because it works. We have over 200 applications running on TIBCO, so I'll give it a seven. 

The high availability, tolerance, and load balancing features are top-notch. Its scalability features are also pretty cool.

The Business Studio tool can be improved, which is the tool for designing the processes. Improving the Business Studio tool will make this solution more stable.

I have been using this solution for 20 years.

It is stable and reliable.

Its scalability features are pretty cool. Our clients are enterprise companies.

Their technical support is really excellent.

It has medium complexity. It is not easy, and it is also not complex. It is not a one-day training. At the same time, as a developer, you don't need five years to become an expert.

It is usually deployed on-premise. Since they launched TIBCO Cloud Integration (TCI), cloud deployments are increasing.

Its price policy has changed quite a lot in the last two years. It was extremely expensive previously. Nowadays, you can buy a license for BusinessWorks for €2000. Looking at what you get in return in terms of support, TIBCO community, and stability, it is fairly reasonable. It is not too expensive. 

It is good in terms of high availability and scalability, but for every feature, there are some parameters that you need to use to tune the performance. You need some experience to know exactly what to put and where to put it. It is the same thing that you feel with MuleSoft Eco or WSO2 solution. If you want to tune the performance, you need to play around with different parameters and properties. It is a technical tool, and you need a technical person. I would advise others to just play around. You can download the software and play with it. As with every tool, the more you play, the more you learn.

There are some free solutions, such as WSO2, but if you compare it with these solutions, TIBCO has deployed more applications all over the world. BusinessWorks is more reliable, and its price is pretty fair.

I would rate TIBCO BusinessWorks an nine out of ten.

BusinessWorks is the regional and official software of the company.

In terms of valuable features, it has transformation, change, and other features.

It is user-friendly, it's not complex.

In terms of improvement, for our requirements, it's good enough. Everything that we like to do, we can find it available on the platform.

Features that could be improved are its transformation matrix; the support for other communities. They don't support out of the box - you have to buy adapters or you have to have the technology.

I have been using TIBCO BusinessWorks for five years.

In terms of stability, we don't have any serious issues so far.

I think the scalability of TIBCO BusinessWorks is very good. We have about 90 million messages per day. They intend to increase usage because sometimes during peak hours all the resources are being used.

I'd describe technical support as average. Average to superior, because they are not excellent. Sometimes they take time to read the overall issue. Overall they are great.

The initial setup was not complex. It took around 2 to 3 weeks. 

So far there have not been any other costs besides the standard licensing fees.

My advice would be that they don't go with TIBCO 5 but to go with TIBCO 6. TIBCO 6 is richer in terms of integration technology and has more modern architecture.

On a scale of 1 - 10 I'd give TIBCO BusinessWorks an 8.

This product is useful for all aspects of corporate integration. Our front-end channel does not have B2B connections to the legacy systems; it's all done by TIBCO which presents services that do the communication between the different applications of our architecture enabling direct links to the different applications.

Performance and the stability are both good features. We are a bank and it's very important to be able to keep track of things. Reliability is key and that's what TIBCO provides.

I'd like to see a more user-friendly solution in terms of the development area.

I've been using this solution for 15 years. 

The solution is stable. 

The solution is scalable.

We've had good experience with technical support. 

I recall that the initial implementation was done by TIBCO and I imagine that it took no more than a couple of weeks. We tend to refer to TIBCO consultancy when necessary. We have around 40 users in the organization and maintenance is handled by a team of four engineers. 

Our license is paid annually. 

We initially had a homemade development of an enterprise bus, and we carried out an RFP at the time, but TIBCO was the winner due to its reliability, mainly in financial markets.

I rate this solution a nine out of 10. 

Our primary use case for the solution is using the system interface exposing APIs using a tip code as a target button.

The most valuable feature is the low-code platform.

The solution is easy to troubleshoot and learn.

For the chip code container edition, it is recommended to reduce the image size to facilitate setup and accelerate our in-service. By making this change we can then use the optimal size for the best email of the container.

The cost of the solution has room for improvement.

I have been using the solution for eight years.

I give the stability a nine out of ten.

This solution is scalable, but the file size of the best image has some limitations which restrict its ability to scale rapidly. If we adjust the TIP configurations, I believe it will improve the scalability.

I give the scalability a seven out of ten.

TIBCO technical support is quick. Whenever we have an issue the support team is quick to get on the phone and resolve the issue.

Positive

I previously used RedHat and the open-source Jave Spring framework. We switched to TIBCO BusinessWorks primarily for the features, the cost, and the scalability.

The initial setup is easy because TIBCO BusinessWorks is a cloud-native solution. The deployment takes between one and two hours.

The implementation was completed in-house.

We have seen a return on investment with TIBCO BusinessWorks.

Our organization has a three-year enterprise license agreement with TIBCO. The license is really costly.

I give the cost of the solution a four out of ten.

I give the solution an eight out of ten.

I recommend the solution to others.

The most valuable features are the extensive capabilities of adapters and the capabilities in the development environment.

Areas for improvement would be the cloud fitness of the product and the ease of migrating to newer versions. Its price could also be lower, and its licensing model would benefit from changing to pay-as-you-go to better fit the use of cloud services.

I've been working with this product for over ten years.

This product is pretty stable.

BusinessWorks is scalable, but I feel limited by the license.

The support team is good, they're really experienced.

The setup isn't very complex, but it does require some expertise.

The licensing is very rigid - it's perpetual licensing, which doesn't really support good scalability.

TIBCO can be really difficult to talk to commercially - they usually don't show much flexibility. I would give this product a rating of eight out of ten.

We use it to maintain the domains and applications of product-based applications.

It is a seamless and sophisticated tool. We can operate everything and scale up and down the instances. It is also very user-friendly, and the experience is good.

In TIBCO BusinessWorks, the problem is that there are multiple plugins that increase the number of product installations. For example, there is a different plugin for files and mail and different specifications, features, and integrations to install. However, comparing TIBCO BusinessWorks to other products, others don't require multiple installations. Therefore, I recommend minimizing the number of product installations and hard features.

We have been using this solution for three years. It is an on-premises solution.

TIBCO BusinessWorks is a very stable solution.

TIBCO BusinessWorks is scalable to a limit that depends on the licensing. I don't know the number of cases we can scale up or down, but all customers have categorized licensing if they have gold or silver.

We also have about 100 to 150 users using this solution, and we need approximately a minimum of 20 staff to maintain this solution. Our support team is separate from our deployment team, and we have about 30 to 40 support staff.

The technical support for TIBCO BusinessWorks is very good.

The initial setup was straightforward. There is no direct installation with TIBCO Cloud Integration because it is on the cloud. In the backend, Amazon Web Services is easy to use, and it takes about ten to 15 minutes to install TIBCO Business Works.

I rate this solution a nine of ten.

We use this product to trigger campaign management related marketing for our customers. 

The most valuable features are the stability and the time to market. 

There are not many plugins available to integrate the databases. We have to write it in Java and integrate it. The developers should have more knowledge. These are the three main aspects that they could improve. 

II have been using Tibco for twelve years. 

There hasn't been a single day that we had any problems because of the product stability. It's awesome. 

It is not scalable on its own. 

We have around 300 to 400 users. They are infrastructure architects, admins, business users, etc. 

Their technical support is very good.

The initial setup was very easy. The deployment doesn't take more than five minutes. It required around ten people for the deployment. We have a team of 100+ people for development. 

There are no additional costs to the standard licensing. 

I would rate Tibco Businessworks a nine out of ten. 

There are a lot of opportunities to do synchronous processing. 

In the next release, I would like for there to be more integration with big data ecosystems. There should be more plugins.