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Domo vs TIBCO BusinessWorks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Domo's impact varies widely; some report negative returns, while others achieve over 300% ROI through improved efficiency and decision-making.
Sentiment score
7.2
TIBCO BusinessWorks is valued for its flexibility and reliability, seen as a worthwhile investment despite ROI calculation challenges.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally responsive but inconsistent, with room for improvement, especially for smaller clients.
Sentiment score
6.2
TIBCO BusinessWorks customer service is generally efficient but varies by region, with some users experiencing delays and expertise issues.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Support-wise, they are good.
The technical support from TIBCO BusinessWorks is very good.
Customer service is very helpful.
 

Scalability Issues

Sentiment score
6.3
Domo supports scalable growth and user expansion, despite challenges with large files and some performance issues at high volumes.
Sentiment score
6.6
TIBCO BusinessWorks is seen as scalable, but cost, licensing, infrastructure, and specific limitations impact its effectiveness.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Sigma, which is written for Snowflake, scales more easily than Domo.
It is not like AWS where I can add memory or more servers.
 

Stability Issues

Sentiment score
6.8
Domo is reliable with 99% uptime; issues usually arise from external factors, not from Domo itself.
Sentiment score
7.4
TIBCO BusinessWorks is stable with minimal downtime, but newer versions face upgrade issues; version 5.14 is preferred.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
It is stable, however, every now and then, it just ends.
 

Room For Improvement

Domo needs improved usability, integration, and support, along with intuitive interfaces, flexible pricing, and advanced features for better user experience.
TIBCO BusinessWorks needs cloud improvements, better integration, refined pricing, enhanced monitoring, and easier external tool integration for users.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
The learning curve takes time compared to webMethods.
They should ensure that what was working in the previous version must also work in the new version of BW six.
Performance and latency could be enhanced.
 

Setup Cost

Domo offers costly but comprehensive BI solutions with flexible pricing, valued for integrating multiple functions without extra infrastructure.
TIBCO BusinessWorks is costly, favoring larger enterprises, but price adjustments make it more accessible starting at €2000.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
Pricing is for an enterprise application, so the company pays for it with a company license.
The current licensing cost for the product involves our resource sourcing team for negotiations.
 

Valuable Features

Domo offers user-friendly tools for data transformation, visualization, and analytics, supporting scalability and diverse data source integration.
TIBCO BusinessWorks is renowned for its user-friendly GUI, scalability, robust integration, and real-time processing capabilities.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Drag and drop make it easier to build the service end to end.
 

Categories and Ranking

Domo
Ranking in Data Integration
24th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
BI (Business Intelligence) Tools (6th), Business Performance Management (10th), Reporting (8th), Data Visualization (7th)
TIBCO BusinessWorks
Ranking in Data Integration
15th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Data Integration category, the mindshare of Domo is 0.7%, up from 0.2% compared to the previous year. The mindshare of TIBCO BusinessWorks is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Market Share Distribution
ProductMarket Share (%)
TIBCO BusinessWorks1.0%
Domo0.7%
Other98.3%
Data Integration
 

Featured Reviews

Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
AftabAlam - PeerSpot reviewer
User benefits from reliable support and seamless orchestration capabilities
The best features of TIBCO BusinessWorks compared to other products are that it is a roadmap product. The company has proper support. We have similar products in the market, including open source options, but they don't have any support beyond community feedback. TIBCO BusinessWorks is a standard product widely used by many companies. It is more stable, has future releases, and is compliant with new technologies. The significant advantage is that it is a standardized product with a proper, well-planned roadmap, support, and R&D. The positive impact I have experienced from installing TIBCO BusinessWorks is that it is reliable and has better support. It is easy to use and saves overall support costs. The real-time data exchange capability of TIBCO BusinessWorks has helped mission-critical systems because the uptime is superb. We have implemented it in a Kubernetes cluster with auto-scaling. If any systems go down, we have pods that automatically restart and spawn new pods which start taking the load. Earlier deployments used to be on VMs where infrastructure was limited, making scaling difficult. With Kubernetes, you can provision in advance and scale up or down based on requirements. The graphical user interface of TIBCO BusinessWorks is very easy to use. You can configure all components efficiently. Previously, configuration required opening XML files, which wasn't easy to understand without complete specifications knowledge. The graphical interface makes it easy to understand what needs to be configured and is straightforward to use.
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Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
21%
Computer Software Company
8%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise20
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise23
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...
What needs improvement with Domo?
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
The current licensing cost for the product involves our resource sourcing team for negotiations. It depends on the type of licenses being used, whether perpetual or not. Sourcing manages these aspe...
What needs improvement with TIBCO BusinessWorks?
There could be improvement areas in TIBCO BusinessWorks because every area needs to improve as the industry is demanding and traffic is increasing. Performance and latency could be enhanced. Additi...
 

Comparisons

 

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Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Euler Hermes, QSuper, Scandinavian Airlines
Find out what your peers are saying about Domo vs. TIBCO BusinessWorks and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.