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Synology DSM Reviews

Vendor: Synology
4.5 out of 5

What is Synology DSM?

Featured Synology DSM reviews

Synology DSM mindshare

As of April 2026, the mindshare of Synology DSM in the Backup and Recovery category stands at 1.4%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Synology DSM1.4%
Veeam Data Platform6.6%
Commvault Cloud3.9%
Other88.1%
Backup and Recovery

PeerResearch reports based on Synology DSM reviews

TypeTitleDate
CategoryBackup and RecoveryApr 1, 2026Download
ProductReviews, tips, and advice from real usersApr 1, 2026Download
ComparisonSynology DSM vs Veeam Data PlatformApr 1, 2026Download
ComparisonSynology DSM vs HPE Zerto SoftwareApr 1, 2026Download
ComparisonSynology DSM vs RubrikApr 1, 2026Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.36.6%94%431 interviewsAdd to research
Commvault Cloud4.33.9%95%112 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business105
Midsize Enterprise58
Large Enterprise115
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
Healthcare Company
7%
Government
6%
University
6%
Retailer
6%
Construction Company
6%
Financial Services Firm
5%
Media Company
3%
Wholesaler/Distributor
3%
Educational Organization
3%
Legal Firm
3%
Non Profit
3%
Performing Arts
3%
Hospitality Company
2%
Recreational Facilities/Services Company
2%
Real Estate/Law Firm
2%
Energy/Utilities Company
2%
Outsourcing Company
2%
Insurance Company
1%
Wellness & Fitness Company
1%
Logistics Company
1%
Transportation Company
1%
Aerospace/Defense Firm
1%
Marketing Services Firm
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
 
Synology DSM Reviews Summary
Author infoRatingReview Summary
Solutions Manager at Excel Connect Ventures5.0I primarily use Synology DSM for firewall management, file handling, and backup storage, appreciating features like built-in backups and Active Backup for Business. However, security improvement is needed to better detect threats during backups.
Cybersecurity Profeesional at Self Employeed4.5I use Synology DSM for personal file serving and backups due to its user-friendly interface and intuitive package manager. Although the updated UI required adjustment, it remains feature-rich and straightforward for both tech enthusiasts and non-experts.
Sales Manager at Storageone4.0I work with an education company in São Paulo using Synology DSM at 20 to 25 locations, replicating 20 terabytes to a central unit. It's user-friendly for small to medium businesses, although I haven't seen large-scale configurations.
Python Developer at BNP Paribas Asset Management4.0I primarily use Synology DSM for backing up my Linux workstation through synchronization scripts, which are manually executed when needed. The system excels in managing multiple disks but is limited by its older version 6.4, which restricts updates.
Chief Technology Officer at CPP-SYSTEM4.0We use Synology DSM for managing local users, creating a file-sharing network, and enabling remote file access. It supports multiple platforms easily but has an issue with the DNS package after upgrading to version 7, affecting server connectivity.
Group Information Technology Manager at Promoseven Holdings5.0I use Synology DSM for backups and shared folders across 18 company locations. Its most valuable features are its security and stability. Previously, I used WD but had stability issues. Improper configuration can lead to data loss.
IT Specailist at Port To Port International Corp4.5I use Synology DSM primarily for data backup due to its ease of use. Although its user interface is generally easy, it sometimes requires consulting the documentation. Despite this, I've experienced a return on investment with this solution.
Sr. System Engineer at a computer software company with 501-1,000 employees5.0We use Synology DSM primarily for VM-level folder sharing and backups on a VMware ESX host, along with remote file access. It offers versatile software customization but needs improved support for VMware or Hyper-V cluster backups, as current solutions inadequately handle VM migration.