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Clumio vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in Backup and Recovery
32nd
Average Rating
9.6
Reviews Sentiment
5.4
Number of Reviews
4
Ranking in other categories
Cloud Backup (29th), SaaS Backup (13th)
Synology DSM
Ranking in Backup and Recovery
16th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Clumio is 0.2%, up from 0.1% compared to the previous year. The mindshare of Synology DSM is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

KetanPatel6 - PeerSpot reviewer
A backup solution with better reporting and easy configuration
We were looking to replace our backup software and started doing a POC. During the POC, we realized the benefits of Clumio, especially given our small team. We always look for solutions that are easily manageable and not cumbersome. Clumio offers an easy interface, is simple to set up, and is easy to maintain. It provides a way to get daily reports directly from the software. Clumio has a straightforward setup; it involves deploying an OVF agent and connecting it to the cloud. Once connected, it begins backing up to the cloud. You can easily go to the cloud console and specify which servers need backups, and it starts the process. Different policies can be defined and assigned to servers, making the process much easier. Clumio also sends daily report emails, so every morning, we receive a report detailing what was successfully backed up and what failed. Their support is also good. If a backup fails twice, they proactively open a ticket and contact to resolve the issue.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Working with the Clumio/Commvault team has been a very good experience."
"Clumio has a straightforward setup"
"The product performs well. It is easy to use and implement."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable aspect is its ability to handle multiple disks."
"Synology DSM is very easy to work and operate."
 

Cons

"They need to improve their SQL backup services"
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
 

Pricing and Cost Advice

Information not available
"Synology DSM is a free tool."
"The price of the solution is very good."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The pricing varies widely, catering to a broad range of needs."
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Top Industries

By visitors reading reviews
University
13%
Retailer
12%
Manufacturing Company
8%
Insurance Company
8%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns.
What needs improvement with Clumio?
I would like to see a Dry Run feature for a full disaster recovery implemented.
What advice do you have for others considering Clumio?
I recommend starting with a trial and ensuring that the CloudFormation stack properly deploys in your environment. Set up email alerting to make sure you receive notifications about backup successe...
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
Information Not Available
Find out what your peers are saying about Clumio vs. Synology DSM and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.